Client Partnerships Specialist

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DojoMojo is a brand network and partnerships marketplace. We empower companies to connect and build sponsored content and giveaway campaigns to grow their audiences at a fraction of the cost of traditional paid channels. Our technology helps marketers save time by facilitating collaborative campaign planning and leveraging data-driven insights to recommend the most powerful partnerships to our customers. With nearly ten thousand brands in the DojoMojo network, we’re trusted by brands like General Assembly, theSkimm, Uniqlo, Conde Nast, and Hearst and have helped our customers add close to 200 million new potential readers and customers to their email lists. 

As a Client Partnerships Specialist, you’ll be at the intersection of client management, campaign execution and product improvement efforts. Operating under the Customer Success department, this is a client-centric role where you’ll help our customers get the most out of their DojoMojo subscription by interacting with them both in the platform as well as being the point of contact for several brand partnerships. Spark activity on our platform by coordinating giveaway campaigns and facilitating partnerships between brands. In this role, you’ll work closely with our Product team and play a hand in shaping the DojoMojo platform as it continues to evolve.

Responsibilities

  • Manage a portfolio of brand partnerships and build effective relationships, establish credibility and become their trusted advisor. The primary objective is to drive product adoption, engagement and retain your book of business. 
  • Launching giveaway campaigns on the DojoMojo network, which entails finding suitable brand partners, managing creative assets, and creating landing pages.
  • Our Elite program is a fully managed service and Client Partnerships Specialists are vital to ensuring that customers are successfully meeting their email growth objectives on the platform by facilitating and managing their campaigns and reporting on weekly performance.
  • Support Account Managers with campaign invitations to qualified new customers on the platform.
  • Prospect for new campaign partners by inviting prospective customers to join hosted giveaways. 
  • Review and recommend ways to optimize clients’ campaigns for success.
  • Help customers understand the technical nuances of DojoMojo's features.
  • Educate customers on how the tools can be leveraged to grow their email lists, website traffic, social audience, and mobile phone number acquisition. 
  • Share customer and product feedback with Product and Customer Success teams.

Qualifications

  • A college graduate with 1-2 years of work experience, preferably in a client-facing role.
  • A strong communicator with top-notch problem-solving skills.
  • Friendly, smart, outgoing, and patient.
  • Hungry to learn about digital marketing, technology, software, and how each can help e-commerce, media and app businesses to grow.
  • Extremely organized and excel at balancing multiple tasks at once, while remaining calm.
  • Happy to help customers and ready to proactively offer recommendations.
  • Excited to work in a startup and willing to lend a hand in other areas of the business.

Why You’ll Love this Job 

The DojoMojo Team is a part of Innovation Department, an incubator building the next generation of startups. We work with smart, interesting people, and directly with entrepreneurs in our portfolio. If you love startups, and are keen to challenge yourself while working alongside amazing colleagues, we want to talk to you!

We can promise: 

  • Our co-workers are a close-knit, intelligent, and motivated team.
  • Unlimited PTO so you can take the time you need.
  • We care about you and we offer competitive health, dental, and vision insurance.
  • Summer Fridays from July 4th Weekend to Labor Day each year.
  • Plan for the future. Take advantage of our 401k program.
  • Competitive Parental Leave benefits.
  • Commuter and FSA pre-tax benefits.
  • You’ll love where you work. We have a bright and modern collaborative office space located in the heart of Soho, which we share with some of our exciting companies. We co-work with our portfolio companies and encourage cross-team learning.
  • A vibrant and active culture including weekly catered lunches and breakfasts, happy hours, movie nights, sporting events, and a book club.

We value diversity and inclusivity. We are an equal opportunity employer and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Location

100 Crosby St, New York, NY 10012

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