Retention Marketing Analytics Manager

| Greater NYC Area
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Angi® is the home for everything home. From repairs and renovations to products and financing, Angi is transforming every touch point in home services. With over 25 years of experience and a network of nearly 250,000 pros, we have helped more than 150 million people with their home needs. Our products and technology help our customers love where they live while helping small businesses grow and thrive. We believe the home is the most important place on earth and we are at the beginning of our ambitious journey to redefine how people care for their homes - join us! 

About the role

At Angi, our business is a two-sided marketplace of homeowners and service professionals and we aspire to connect these tens of thousands of small businesses with homeowners looking to love where they live. Key to making our service professionals as successful as they can be and connecting the right homeowner to the right pro is building our Retention Marketing Analytics skillset and delivering data-based personalized communications to engage, educate, activate, and inspire our homeowners and service professionals.

What you’ll do

  • Support the execution of marketing strategies the Consumer and/or SP Retention Marketing teams, including improved messaging, targeting, channel optimization and campaign management
  • Create transparency by building and maintaining dashboards, reporting, analysis, and other insights to track the Consumer and/or Service Professional experience through our channels, and beyond. Based on this, continuously pursue optimization in how we execute marketing at Angi
  • Provide analytic insights to build out offer strategy, loyalty program, audience segmentation and similar retention marketing efforts
  • Create appropriate targets for the Consumer and/or Service Professional Retention Marketing Teams
  • Be a key voice in the room as we build a pipeline of future Consumer and Service Professional strategies
  • Present and communicate results and recommendations to leadership teams across Angi
  • Work cross-functionally to build underlying technology, models, and processes to help Consumers and/or Service Professionals
  • Help build and grow the Consumer and/or Service Professional Retention Marketing Teams

Who you are: 

  • 4+ years relevant experience in an analytical capacity.
  • Marketing analytics experience required, including email performance analytics
  • Proven track record of driving impactful insights in any of offer strategy, loyalty strategy or segmentation a strong plus
  • Bachelor’s Degree or higher
  • Advanced SQL knowledge, expertise in Excel, and Looker (or Tableau) experience
  • Excellence in quantitative and qualitative data analysis and reporting on results.
  • A track record of taking ownership over projects and helping them succeed.
  • A bias toward action: preferring to work in a fast-paced, agile environment.
  • Master’s degree and/or home services industry experience a plus! 

 Compensation & Benefits: 

  • This position will be eligible for a competitive year end performance bonus & equity package. 
  • Full medical, dental, vision package to fit your needs 
  • Flexible vacation policy; work hard and take time when you need it 
  • Pet discount plans & retirement plan with company match (401K) 
  • The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world 
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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • SqlLanguages
    • SwiftLanguages
    • MySQLDatabases
    • OracleDatabases
    • NoSQLDatabases
    • AsanaManagement

Location

Amidst the hustle and bustle of the big city our New York HQ office is tucked between the Hudson River and iconic landmarks frequented by both residents and tourists. Aside from spectacular skyline views, the office features kombucha on tap, coffee stations, and a free gym.

An Insider's view of Angi

What’s the vibe like in the office?

This sales floor creates a fast-paced, energetic, and fun environment which motivates every single rep in the office to do better. The HomeAdvisor culture embodies a team environment where everyone supports and pushes each other to be strong salespeople.

Rachel

Sales Consultant

What are some things you learned at the company?

Since working at HomeAdvisor I have gained more self confidence. I've found myself stepping up as a leader and a role model on the sales floor, something that I wouldn’t have predicted if you had asked me about it two years ago. Now, I am comfortable with stepping up, taking control of a situation and taking initiative in the company's growth.

Geena

Senior Sales Consultant

What makes someone successful on your team?

An incredible work ethic, an unflinching positive mental attitude, and an absolute sense of mission. HomeAdvisor provides all the tools to be successful, its a matter of taking advantage of what the company is offering and utilizing it to the fullest.

Will

Senior Sales Consultant

What are Angi Perks + Benefits

Angi Benefits Overview

Angi strives to make all employees feel valued through a variety of programs, perks, and benefits. We're proud to offer competitive salaries, unlimited earning potential for our sales consultants and an environment that provides opportunities for professional development. We also extend comprehensive healthcare offerings, 401K, generous PTO, pet insurance, and more!

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Angi has a culture and events committee dedicated to leading our newly formed ERG's (Employee Resource Groups) and planning for DEI initiatives, team events, holiday festivities and more!
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Our recruitment teams are dedicated to putting into action unconscious bias training to ensure our teams are built out with top, diverse talent
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Restricted work hours
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Cross functional training encouraged
Promote from within
Continuing Education stipend
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