About the Opportunity

Are you THE champion of the customer? Do you constantly think about how to make existing customers more informed and satisfied so that they come back more and more?  Are you an email pro, with significant experience in building out on-boarding and retention campaigns? Are you looking to develop your career in marketing with a rapidly growing technology company where you can directly impact the success of an enormous market? Would you thrive in a high-energy environment and enjoy working with a company on a mission to help fix healthcare?  If so, we want to hear from you!

Responsibilities:

• Develop and refine a retention strategy, based on data, measuring success and continuous testing/improvement

• Build out email programs supporting acquisition and retention strategies (welcome, drip, re-engagement, upsell, etc.)

• Business owner of and in-house expert on all things email -- in close collaboration with other marketing team members as well as Product and Technology

• As a champion of customer satisfaction, ensure that consumers have an excellent ongoing experience from the point of joining the platform

• Measure and monitor life-time value and increase the number of engagements and transactions for each user

• Collaborate with the Acquisition Team to develop and refine effective customer segmentation strategies that inform both acquisition and retention campaigns

Requirements:

• 2-3 years retention marketing experience, 3-5 years of marketing experience, ideally with a marketplace or DTC company

• Significant experience with managing all aspects of email programs, including platform vendors, campaign setup, testing/optimization

• Demonstrated experience creating retention marketing campaigns that increase LTV and customer engagement

• Experience with membership, refer-a-friend programs and other engagement strategies

• Excellent communication and organizational skills under time constraints

About the Company

Slingshot Health is a healthcare marketplace connecting people to health and wellness providers, placing control directly in the hands of those seeking and delivering care. By removing the burdensome red tape surrounding our healthcare system, Slingshot is achieving their mission of creating better access, more affordability and greater transparency in healthcare. Through Slingshot’s proprietary platform, consumers enter what services they want, their location, availability and the price they are willing to pay. Slingshot then matches them to a provider in the area who can deliver the service. Healthcare consumers get high-quality services at a great price and providers earn more overall.