Senior Lifecycle Marketing Associate
We’re building the future of reading and listening. Join us.
Serial Box creates short, immersive stories that you can listen to or read. We produce completely original series and tell official new stories around storyworlds like BBC's Orphan Black and characters like Marvel's Black Panther and Jessica Jones.
Our investors have backed companies like Gimlet, Glossier, Slate, Warby Parker, Hotel Tonight, Outdoor Voices. We’ve been featured in The New York Times, Wired, NPR, The Hollywood Reporter, Deadline, Variety, and Forbes.
- "Like Game of Thrones but for your ears"—i09
- "The HBO of reading"—NPR
- "Best of the year"—Apple
- "Must-have app"—Buzzfeed
About the role:
Serial Box is looking for a data-driven lifecycle marketer to lead lifecycle campaigns and strategy. We’re in high-growth mode and this role will be responsible for ensuring that every Serial Box user receives the right message at the right time.
What you’ll do:
- PRIORITIZE and EXECUTE: prioritize and execute all manual and triggered lifecycle marketing efforts, including onboarding, up-selling, and win-back campaigns
- EMAIL and PUSH: ideate, deploy, and report on all email and push notifications across the entire user journey
- MANAGE: manage our CRM, landing page, and conversion rate optimization efforts
- COLLAB: work with our content, marketing, product, in-house creative, and tech teams to launch the best creative on the planet
Job requirements
Who you are:
- You have 2+ years of experience marketing for a direct-to-consumer company
- You have worked with platforms like Sendgrid, Braze, Segment, Amplitude, Mixpanel, Optimizely, and Firebase
- You self-identify with our core audience--or, at least, deeply understand them
- You have a knack for figuring out where your audiences live and going after them
This is a FT staff position, based in Manhattan. Serial Box offers an array of benefits including competitive salaries, stock options, health, dental, vision, commuter benefits, health/wellness benefits, and a generous vacation policy. We’re committed to diversity of all kinds — not just on our team, but in our writers rooms and in the stories we bring to listeners and readers. Also, we only hire extremely welcoming, weird, and witty people.
Serial Box is a digital entertainment platform (audio and reading) based in NYC. We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Serial Box not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.