Senior IT Infrastructure Engineer

| Greater NYC Area

Our mission is to improve lives by learning from the experience of every cancer patient. We are accomplishing that mission by building an oncology-specific software platform that connects cancer centers across the world on a common technology infrastructure to address key healthcare challenges.

Today, the Flatiron Health platform includes the industry-leading electronic medical record for oncology, a first-of-its-kind analytics tool, patient portal, and integrated billing management. Our goal is to help cancer centers and life science companies leverage real-world oncology data at a scale and clinical depth never before seen to advance cancer care and accelerate research.

The IT Operations team has an integral role in supporting our employee productivity through the various tools, applications, and hardware that we manage. This NYC based role will help ensure that our systems & infrastructure are reliable, optimal, and agile. In addition to overseeing those systems & infrastructure, you will develop and deploy tools that help optimize productivity.

As a Senior IT Infrastructure Engineer you will:

  • Be the IT Operations network engineer and admin managing all aspects of Flatiron’s office & cloud network. This includes firewalls, switches, and wireless infrastructure as well as managing routes and security groups in the IT Ops’ AWS infrastructure.
  • Be the IT Operations Windows systems engineer and admin responsible for our domain, Active Directory, DNS, NPS, SCCM, and AD Certificate Authority
  • Design, implement, and support IT technical initiatives like network and systems upgrades, centralized user management, device management, and more.
  • Develop solutions to solve operational and user productivity issues via automation, adopting new solutions, or process improvements.
  • Be proactive in performance & availability monitoring; investigate production alerts; and develop remediations for short and long term.
  • Be responsible for on-call infrastructure duties.
  • Develop disaster recovery and business continuity plans.
  • Provide guidance and technical mentorship to our desktop support engineers.

About you:

  • Ability to script & automate in Powershell is necessary.
  • 4+ years experience configuring, upgrading, and maintaining network and systems infrastructure.
  • Experience managing Active Directory domains and services.
  • Experience managing a physical, cloud, or virtual server and network infrastructure. AWS experience is a plus.
  • Advanced knowledge of firewalls, routers, switches, wireless, and VPNs.
  • Solid understanding of TCP/IP, DHCP, and DNS.
  • Intermediate to advanced BGP knowledge and working experience.
  • Experience with an SSO solution such as Okta and/or ADFS.
  • Can work with appropriate vendors to stand up a new physical environment: cabling, circuits, cross-connects, network and systems integrators, etc.
  • Strong customer service, organizational, prioritization, multitasking, and communication skills.
  • Ability to adjust quickly to changing priorities and make quick decisions with limited information.
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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases

Location

Flatiron Health is in the heart of the Flatiron District. Eataly is right downstairs and we oversee Madison Square Park.
200 5th Avenue, New York, NY 10010

Insider's spotlight

What’s the vibe like in the office?

The most exciting part of being in my company is solving a real problem at scale through serious collaboration. Oncologists, software engineers, statisticians, business folks, etc. all have to come to the table together, as equals, to figure this one out. And we are doing it.

Amy

Chief medical Officer

What kinds of technical challenges do you and your team face?

An engineer and oncologist work together over several weeks to build an algorithm from a naive prototype to a highly specialized and flexible rule set that can accurately represent the lines of therapy for 95% of patients within a specific disease subset.

Abhishek

Software Engineer

How does the company support your career growth?

As engineering manager, I am invested in the professional development of the people I work with. I train team members by pulling them out of their comfort zones to the uncomfortable territory. At Flatiron, it is one of our values - greatness and comfort rarely co-exist.

Kevin

Software Engineering

At Flatiron, we believe that learning from the experience of every cancer patient is an imperative — it is the key to accelerating research and continuing to improve the quality of care. Our mission is to serve cancer patients and our customers by dramatically improving treatment and accelerating research.

Zach Weinberg

Co-Founder, President and COO

Instead of studying the cells, I now have the opportunity to write about the patients. I can tell their stories through the research lens and enable them to advance clinical cancer research through their experiences. I certainly never lose sight of the human behind the cell anymore.

Rana

Medical Writer

What are Flatiron Health Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
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