Capital One

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Principal Project Manager - Strategic Projects Design Manager

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Employer Provided Salary: 118,700-135,400 Annually

Center 1 (19052), United States of America, McLean, Virginia
Principal Project Manager - Strategic Projects Design Manager
Capital One, a Fortune 500 company and one of the nation's top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company - and a great place to work.
Capital One's Retail Design Team is looking for a creative and innovative retail designer to help define the future of physical retail at Capital One. In this position, you will lead the design and management of various types of strategic projects and initiatives, from concept to execution that support the Retail Design and Visual Merchandising team. The position will be focusing on the design and delivery of Capital One Cafe and Branch strategies. Capital One is designing the next generation of financial spaces for our customers. Our Cafes are geared toward creating spaces for our customers to experience the brand in a low pressure environment, while providing support to our customers when they need us most, with a focus on hospitality and retail presence. In this exciting role you will work closely with key stakeholders to deliver results that will have a direct impact on Capital One's physical presence in the retail marketplace.
We are looking for people who want to join an ambitious, innovative, and customer-obsessed program. You will be joining a dynamic, highly skilled, and forward-thinking team that you will need to complement and challenge.You are the right person for this job if you are a creative problem solver with an intense curiosity and drive for learning and a passion for customer experience, balancing the needs of both internal and external business stakeholders. You must demonstrate the ability to efficiently drive multiple projects throughout all phases of design, permitting, and construction administration, as well as outstanding communication and partnership skills with multiple stakeholders.
Key Responsibilities:

Lead the design, planning, and implementation of strategic initiatives and projects, leveraging drafting, 3D visualization, and presentations skills.
Work on large-scale complex, cross-departmental projects that have a direct impact on the company.
Creative problem-solving skills, with a keen eye for detail and a dedication to creating functional and aesthetically pleasing design solutions within budget.
Strong communication and partnership with cross-functional teams and senior leadership to manage, inform, and influence outcomes.
Be aware of possible risks of decisions made during the design process, interact with internal risk management teams and form consensus around decisions prior to executions.
Ability to work as a resourceful, creative, flexible, and resilient team member, delivering direct support for the development and delivery of Capital One cafes and branches .
Demonstrate organizational agility to adapt to changing demands.
Display strong consulting and collaboration skills.

Ideally, you have:

Proficiency in design development, construction drawing, documentation and oversight.
Superior prioritization skills to juggle multiple projects with competing priorities with ease.
Experience translating design concepts into constructable solutions through fabrication and construction methods.
Solid experience selecting and coordinating finishes, furniture, millwork, fabrics, signage, and lighting, working with product representatives and dealers.
Strong understanding of applicable laws and regulations, including building and accessibility codes.
Strong conceptual and space planning design skills, demonstrating excellence in the implementing principles of spatial design, aesthetic and function of environments.
Ability to confidently and clearly communicate design ideas to the leadership team and cross-functional stakeholders.
"Test and Learn" mindset, with full understanding of defining metrics of success.
Keen understanding of retail customer journey and brand integration.
Passion for retail design trends and best practices.

Basic Qualifications:

Bachelor's degree or Military Experience.
At least 5 years of commercial retail design or architectural experience.
At least 3 years of experience supporting all phases of architectural design from concept through construction administration.
At least 3 years of experience selecting and sourcing architectural materials, furniture, fixtures, and equipment.

Preferred Qualifications

Bachelor's degree in architecture, interior, or industrial design.
NCIDQ or NCARB certification, or on the IDP Path.
At least 6 years experience working in retail design for a multi-unit retail, restaurant or hospitality company.
Experience with the project management of architectural projects.
A strong design portfolio demonstrating your experience and process.
Experience in graphic design or environmental branding
Experience in brand building initiatives and merchandising
Strong understanding of design and construction means and methods, cost, and milestones.
Proficiency in construction drawing, documentation, and oversight.
Ability to confidently and clearly communicate design ideas to the leadership team and cross-functional stakeholders.
Experience working with AutoCAD, Photoshop, Bluebeam Revu, SketchUp

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
New York City (Hybrid On-Site): $118,700 - $135,400 for Principal Project Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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Cynthia Puryear

Enterprise Supplier Management, Chief of Staff Office

A HARMONIOUS APPROACH

Refreshing takes priority here

Whether logging time with family or hitting the gym, Cynthia Puryear relishes the ability to take time off and feel rejuvenated in her role. What makes it happen? She credits a culture of understanding and flexibility, along with different resources (think: live exercise classes) that facilitate unplugging. “At the end of the day, it’s not one-size-fits-all, and I love that,” she said. For example, that could mean taking advantage of initiatives like “Invest In Yourself Days,” which Puryear enjoys using to read up on public relations industry material and concentrate on her own development.

Having work-life balance makes all the difference in the world. I find myself more refreshed, more rested and more creative, which all leads to me being a great contributor to my team.

Dave Rodgers

Unit Manager, Credit Card Division

SOLID SUPPORT

A considered approach to remote work

Remote work suits each individual differently. As a unit manager in the credit card division, Dave Rodgers finds the remote experience “very rewarding,” highlighting its benefits for collaboration, teamwork, work focus and problem-solving. And that environment supports more than just productivity. Rodgers said the company created the space to have open and substantive dialogue around social injustice over the past couple of years. “The level of vulnerability in sharing concerns and the willingness to listen created even closer relationships across teams,” he said.

The success of working remotely is based on the culture that has been created and the technology that we have in place.

Renee McKeon

Vice President Experience Design

CREATIVE ENGAGEMENT

Connecting with customers and users

Renee McKeon is emphatic about ensuring people are poised to succeed as they create “iconic customer experiences” for both colleagues and customers. “The best way I can do this is to ensure I help bring out the best in my teams and ensure we’re having fun along the way,” McKeon said, detailing her leadership style as grounded in ingenuity, kindness and respect. And while her team has tallied plenty of wins thus far — like making improvements to Capital One’s Auto Navigator tool — the leader is amped up for the future: “I’m excited to build on our momentum and reach for the stars.”

I believe in the good in people, and I want to cultivate that. I work to really see and hear people, and to help them make the most of their talents.

What are Capital One Perks + Benefits

Capital One Benefits Overview

At Capital One, we're committed to ensuring you and your family feel supported and cared for, and we know that your benefits play a large role in that support. Our goal is to provide a comprehensive and competitive set of benefits that offer the flexibility and choice to meet the diverse needs of all associates. We want each of you to Be Well physically, emotionally, and financially.

Culture

Volunteer in local community

Volunteer projects are encouraged and supported by Capital One through both traditional monetary contributions and flexibility to participate in associate-led initiatives.

Partners with nonprofits

Capital One’s philanthropy program provides grants to organizations that support education, financial literacy and community development, including affordable housing and small business development.

Open door policy

OKR operational model

Team based strategic planning

Pair programming

Open office floor plan

Flexible work schedule

Remote work program

Diversity

Documented equal pay policy

Dedicated diversity and inclusion staff

Mandated unconscious bias training

Diversity manifesto

Mean gender pay gap below 10%

Diversity employee resource groups

Business Resource Groups (BRGs) play an important role in attracting world-class talent, developing tomorrow’s leaders, engaging and retaining our diverse workforce and enhancing our workplace.

Hiring practices that promote diversity

Our professional recruiting teams focus on attracting underrepresented talent for our key business roles, including analyst, product, and tech roles across varied tactics and connection points.

Health Insurance + Wellness

Flexible Spending Account (FSA)

Capital One offers two flexible spending accounts (FSAs) – a Health Care FSA and Dependent Care FSA – administered by Anthem.

Disability insurance

Capital One automatically provides full-time associates with Short-Term Disability and Basic Long-Term Disability coverage at no cost. You have the option to purchase Supplemental Long-Term Disability

Dental insurance

Capital One offers coverage through Delta Dental to help you maintain your smile through regular preventive care and treatment for any dental problems that may arise.

Vision insurance

To help you keep life in focus, vision coverage through Anthem Blue View Vision provides benefits for eye exams and vision correction treatment.

Health insurance

Our medical plans provide comprehensive and affordable coverage for a range of health care services and are designed with the ability to be flexible and choose which benefits work for your needs.

Life insurance

We provide full-time and eligible part-time associates with Basic Life, and Accidental Death and Personal Loss (AD&PL) Insurance at no cost.

Wellness programs

Mental health benefits

Capital One's Employee Assistance Program provides a robust set of services including telephonic, virtual and/or face-to-face counseling, legal and financial assistance, ID theft recovery, and more.

Financial & Retirement

401(K)

Through automatic payroll deductions, you may contribute up to 50% of your Annual Benefits Salary (base salary, shift differential, bonuses, commission, incentives and overtime) to your account.

401(K) matching

Capital One will match 100% of the first 3% of Annual Benefits Salary that you contribute, plus 50% of the next 3% of Annual Benefits Salary that you contribute.

Employee stock purchase plan

You can elect to contribute between 1% and 15% of your base salary** to the ASPP and receive a partial match on your contributions from Capital One. **Includes standard pay and any commissions

Charitable contribution matching

Child Care & Parental Leave

Childcare benefits

The Bright Horizons Care Advantage Program provides alternative child and adult care options during a lapse or breakdown in normal care arrangements.

Generous parental leave

Flexible parental leave options are available to full-time associates at the time of their child’s birth or arrival in their home.

Family medical leave

Adoption Assistance

The Adoption Reimbursement program provides financial support to full-time associates who are building their families through adoption.

Vacation + Time Off

Generous PTO

Paid holidays

Paid sick days

Office Perks

Commuter benefits

Company-sponsored outings

Company-sponsored happy hours

Onsite office parking

Recreational clubs

Relocation assistance

Fitness stipend

Home-office stipend for remote employees

Onsite gym

Professional Development

Job training & conferences

Tuition reimbursement

Lunch and learns

Promote from within

Mentorship program

Continuing education stipend

Continuing education available during work hours

Online course subscriptions available

Customized development tracks

Paid industry certifications

Additional Perks + Benefits

Capital One’s perks and benefits are progressive and industry leading. We have always believed in the importance of providing comprehensive and expansive benefits to complement and contribute to our associates’ total compensation package. For example, we were one of the first major companies to offer same-sex marriage benefits back in 1997 and we have since continued to build our benefits portfolio to include a host of other LGBTQ+ friendly offerings, from fertility coverage to reimbursements for associates who chose to build their families through adoption and surrogacy, to domestic partner benefits and health coverage for gender reassignment. In addition, Capital One’s campuses offer fitness facilities, cafés and, at certain locations, onsite health services for associates and their families. Our benefits package is unique as it provides flexibility for you to determine your path to health, wealth and life support.

View full list of perks + benefits

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