Associate Product Manager
The ultimate source for official answers about a business online should be the business itself. However, when consumers ask questions on company websites, too often they are left in the dark with wrong answers. Yext (NYSE: YEXT), the Search Experience Cloud, solves this problem by organizing a business's facts so it can provide official answers to consumer questions — wherever people search. Starting with the company website, then extending across search engines and voice assistants, businesses around the world, like Taco Bell, Marriott, and Jaguar Land Rover—as well as organizations like the U.S. State Department—trust Yext to radically improve the search experience on their websites and across the entire search ecosystem.
Yext Associate Product Managers design and innovate our ground-breaking platform. We meet customers, design product improvements, work closely with partners, drive software projects, and manage launches. Our role is highly cross-functional - we are constantly presented with opportunities to learn new things and have a big impact throughout our business. We encourage outstanding individuals interested in having a key role at a great company to apply for this challenging and rewarding position!
What You’ll Do
- Meet with current and prospective customers to understand their needs to drive product planning
- Follow industry trends through exploring complementary and competitive products, meeting with partners, attending conferences, and investigating new technologies
- Contribute to company-level product planning by developing concepts into specs, evaluating them, and participating as we build a strategic product roadmap
- Generate, gather, and coordinate ideas for features and improvements for the Yext local marketing cloud, prioritize feature requests, and maintain part of the roadmap
- Investigate and analyze requests from customers, partners, and internal stakeholders, design solutions for them, and drive their implementation
- Design product enhancements and communicate designs orally, through diagrams, and through PRDs
- Facilitate software development projects, working with our design team, engineering team, and other stakeholders
- Coordinate feature launches, including orchestrating testing, documentation, training rollout sequencing, customer communication, and adoption measurement
- Work with partner companies to explore and drive business development initiatives
- Serve as a resource for other employees who have product questions, feature requests, and other needs
- Present current and future capabilities to both internal and external audiences
What You Have
- BA/BS in Computer Science or related field, or similar college level education
- Product mindset - inclination and ability to envision a product and then marshal and drive resources to realize that vision
- Flexible, fast learner who thrives in a constantly changing work environment
- Able to generate creative, simple solutions to complex problems
- Ability to quickly understand, reason about, and fluently discuss existing and proposed software systems
- Excellent writing and presentation skills
- Strong leadership skills
- Ability to work efficiently in a collaborative team environment
- Works well under pressure
- Effective time-management skills and the ability to balance multiple projects
- Solid work ethic
Yext is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or nonbinary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.
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