Director of Product, Marketing Tools

| Greater NYC Area

The Product team at Squarespace is looking for a Director of Product to lead the development of marketing tools that help our customers find, engage, convert and retain their customers.


You will manage a team of PMs focused on building different aspects of our marketing tools, including Email Campaigns, Analytics, and Distribution tools (SEO, Social, etc), and will work with them to take our marketing suite to a new level. You’ll oversee product strategy, goal setting, product reviews, career development, team culture, and group operations to ensure we build engaged teams that ship great products.


You are data-driven and motivated by business impact. You have experience leading product teams that drives product adoption and paid user growth. You are excited by questions that do not have obvious answers, you have a strong product design sense and the motivation to iterate to build best-in-class products; and you’re focused on interpreting data and maximizing business outcomes.

RESPONSIBILITIES

  • Define product strategy for a marketing suite that drives ARPU expansion and user growth
  • Collaborate with engineering and design to ship new, impactful changes and ensure consistency across the Squarespace platform overall — including preparing requirements documents and technical specifications, coordinating user research, and tracking progress across multiple workstreams
  • Mentor and help set strategy for a team of product managers and coordinate with other managers to ensure appropriate staffing to achieve your goals
  • Lead the hiring and development of a team of PMs to achieve our goals
  • Partner with product marketing, customer operations, analytics, and strategy to further understand user needs and combine those needs into product strategy and roadmaps
  • Build relationships throughout the organization by creating agreement on strategy, managing complex projects across multiple teams.
  • Help shape processes and standards for product management at Squarespace

QUALIFICATIONS

  • 9 years of experience in product management, preferably in companies building marketing technology for small businesses, and at least 5 years experience managing product managers and diverse teams in a highly collaborative environment
  • Communicate product vision and inspire teams, and present to customers
  • Strong leader with the ability to inspire and motivate a team and foster strong team culture
  • Experience successfully driving user growth and engagement of new product lines and finding product/market fit.
  • Keen product intuition and UX design sensibilities, with an understanding of and empathy for users
  • Deep curiosity, creative thinking, and a mindset of experimentation and learning
  • Maximize efficiency in an evolving environment where the process is fluid and creative solutions are the norm

About Squarespace

Squarespace makes beautiful products to help people with creative ideas succeed. By blending elegant design and sophisticated engineering, we empower millions of people — from individuals and local artists to entrepreneurs shaping the world’s most iconic businesses — to share their stories with the world. Squarespace’s team of more than 850 is headquartered in downtown New York City, with offices in Dublin and Portland. For more information, visit www.squarespace.com/about.

Perks

  • Health insurance with 100% premium covered
  • Flexible vacation & paid time off
  • Equity plan
  • 401(k) plan with employer match
  • Free lunch and snacks
  • Dog-friendly workplace

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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Technology we use

  • Engineering
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • KubernetesFrameworks
    • DockerFrameworks
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedshiftDatabases
    • KafkaDatabases
    • PrestoDatabases

Location

Squarespace is headquartered in the West Village of Manhattan, within walking distance from the 1, A, C, E, B, D, F, and M trains.

An Insider's view of Squarespace

What are some social events your company does?

In the past we've had trivia nights, talent shows, and video game tournaments. My background is actually in theatre, so amazingly had the opportunity of taking to the microphone and hosting some of the events here.

Jose Paz

Community Manager

What kinds of technical challenges do you and your team face?

Our team’s mission is to configure, integrate, automate, and report on all HR systems. This means we are constantly trying to do things no one has ever done before. Some of the challenges we regularly encounter are hacking together system integrations, implementing controls to ensure data integrity, and manual task automation for our users.

Paul

People Tech Manager

How has your career grown since starting at the company?

As the Data Engineering team has grown, I've become a team lead and learning lots of new technologies, such as Postgres and Airflow.

Polina

Senior Software Engineer

What are some social events your company does?

The company holiday party is a pretty big social event. Each location has one and I’ve crashed three of the four parties in Ireland as well. At this point, if I don’t go to the Dublin holiday party, I might get messages asking if I’m okay.

Vishal

Team Lead, Product Support

What are Squarespace Perks + Benefits

Squarespace Benefits Overview

We take care of our employees in more ways than one. We offer competitive medical, dental, and vision for our employees and their dependents. We also offer up to 18 weeks of paid parental leave, daily gourmet lunches, and seasonal wellness programming, including meditation, yoga, and nutritionist sessions at the office. And so many snacks.

Culture
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Pet Friendly
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Cross functional training encouraged
Online course subscriptions available
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