Head of Product Operations at Procore Technologies

| Greater NYC Area
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We’re looking for a Head of Product Operations to help build a foundation for product organizational excellence at Procore. At Procore, we take a unique approach to Product Management—one centered around openness in our interaction with stakeholders, speed in the pace at which we iterate, and ambitiousness in what we aim to achieve. That often means we are consistently developing new processes, communication avenues, and engagement mechanisms to achieve these goals.

As Head of Product Operations, you’ll reinforce product strategy and execution with metrics, drive cross-functional alignment, establish business processes and best practices, and manage budget and reporting efforts. You’ll recognize the unique way we operate and work seamlessly to build tools to optimize the processes we develop. Successful candidates are highly analytical self-starters who have the ability to work independently with a strong sense of ownership.

This position has the opportunity to be based in our Carpinteria, CA, Austin, TX, or NewYork, NY offices. We’re looking for someone to join us immediately.

What you’ll do:

  • Build strong feedback loops with stakeholders and customers to ensure product and revenue teams receive high-quality information
  • Own and contribute to strategy, planning, and review cadences for Product and ensure that each organization is well-aligned to these practices and getting the outputs they need
  • Scale product knowledge throughout the company, serving as an ambassador for product org, product process, and product strategy/roadmap
  • Optimize product process to ensure that PM best practices and business processes are consistent, well-aligned across the organization, and result in desired outcomes to support goals
  • Own the development, updating, and communication framework of the global product roadmap 
  • Build and maintain programs and strategies across talent, onboarding, and learning and development that keep team members happy, engaged and growing in their career
  • Lead budget management alongside FP&A to ensure budgets are planned, executed and analyzed to achieve maximum ROI

What we’re looking for:

  • Prior experience running a product operations or business operations role at scale 
  • 5+ years of prior experience in people management
  • Deep understanding of Product Management
  • Experience in a highly metrics-driven product org
  • Experience in a Product Manager role or consulting background is preferred
  • MBA/Masters is preferred
  • Strong relationship skills with the ability to foster a sense of community with cross-functional stakeholders
  • Exceptional project management and organizational skills and an ability to meet deadlines
  • Ability to move seamlessly between conversing with engineers, operations teams, and Senior Executives

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore. Our headquarters is located on the bluffs above the Pacific Ocean in Carpinteria, CA, with growing offices worldwide. 

We are an equal opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.


Perks & Benefits

You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we believe in providing benefits that not only match our Procore values (Openness, Optimism, and Ownership) but enhance the lives of our team members. Here are just a few of our benefit offerings: competitive health care plans, unlimited paid vacation, stock options, employee enrichment and development programs, and friends & family events.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • D3JSLibraries
    • jQueryLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • DropwizardFrameworks
    • AngularFrameworks
    • MySQLDatabases
    • PendoAnalytics
    • FigmaDesign
    • JIRAManagement
    • TrelloManagement
    • HubSpotCRM
    • IntercomCRM
    • SalesforceCRM
    • HubSpotEmail
    • HubSpotLead Gen

Location

You can find us at our downtown office (Formally Honest Buildings) at 115 Broadway or in midtown at 521 5th Ave.

An Insider's view of Procore Technologies

How does your team reward individual success?

After managing a small group when I first joined Honest Buildings, I was given the opportunity to build out a department and team from scratch. I learned a ton throughout the process and was supported at all times. The leadership at Honest Buildings works hard to recognize individual success and cares deeply about every employee's happiness.

Jeb

Director of Business Development

What's the biggest problem your team is solving?

As we expand, we are implementing infrastructure and application based solutions to ensure all of our customers have a world class experience, guaranteeing our users across the globe can use our product in a fast and reliable manner. We're constantly researching security vulnerabilities and implementing best practices to fully protect the product.

Lalita

Site Reliability Engineer

How does the company support your career growth?

The mentorship I've gained at Honest Buildings has championed me to speak up for what I want out of my career. Honest Buildings has taught me how to advocate for myself, given me the courage needed to pitch ideas, and an environment where I feel supported if I choose to explore those ideas.

Chelsi

User Experience Designer

How do your team's ideas influence the company's direction?

Every single person in Honest Buildings contributes to creating our company goals. We have a huge opportunity to put into place things that haven’t been created yet. If someone sees an opportunity and they want to work to fill that gap, we give them all the resources they need to help grow the company (and themselves) as much as possible.

Crystal

Chief Brand and Performance Officer

What are some things you learned at the company?

What makes Honest Buildings such a great place to work is the opportunity to continue learning. I can always tell my team and my manager something I'm interested in, and they will work hard to carve room for me to learn a new skill or method. This is especially importantly on the engineering team, as technology is evolving every day.

Kim

Software Engineer

What are Procore Technologies Perks + Benefits

Culture
Volunteer in local community
Intracompany committees
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Professional Development Benefits
Job Training & Conferences
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