About Transfix:

Transfix, named to Forbes’ “Next Billion-Dollar Startups” list, is the leading transportation solutions provider whose digital brokerage marketplace and logistics software offerings are helping transform the $800 billion trucking industry. Since its founding in 2013, Transfix has been driven by a mission to deliver simple, smart, and sustainable solutions for shippers and carriers, powered by people and technology.

Here at Transfix, we are not only building incredible technology solving some of the world’s biggest, most complex, and most important challenges in the freight and logistics industry; We are also helping protect our environment and are passionate about making the world a better place by increasing sustainability and eliminating the extreme amount of waste that currently exists in our industry.

By combining deep industry expertise and a best in class carrier network with cutting-edge technology, Transfix is reimagining the world of transportation. Transfix works with some of the largest Fortune 500 companies such as Staples, Unilever, Target and Wayfair rely on Transfix to handle their most important FTL freight needs. With instant pricing, algorithmic matching, superior service, and unmatched intelligence, Transfix is optimizing the supply chain from start to finish. 

The problems we solve everyday are real and require creativity, grit, and determination. Recognized as one of Built In’s Best Places to Work 2021, Transfix is building a culture that challenges norms while fostering experimentation and personal growth. We’re hiring team members who are passionate and are energized by the vision to simplify and transform one of the largest and most complex industries through technology, data and a strong commitment to customers. 

About the Role:

Transfix is making huge investments in our Data & Analytics and Product functions. Our Manager, Product Analytics will sit on our data & analytics team, at the intersection of where Product and Data meet. This critical role will help ensure data is directly connected to and positively impacting our product roadmap in the short, mid, and long-term as we continue to advance our product and user base. In this role, you will play an integral part in helping our product team better understand user behaviors and needs within the Transfix ecosystem through the lens of data. By tapping into your Analytics acumen, you will collaborate closely with both our Product and Data teams to track and measure user interactions, develop robust reporting plans, and partner closely with our product team to drive our product impact and improvement.

If you are a gifted data storyteller who understands how to leverage data storytelling to build exceptional products and wants to play a critical part in solving real-world problems in an integral, intersectional, and cross-functional role, please keep reading!

In this Role You Will:

• Sitting closely within data & analytics team you’ll be the “go-to” data person for our product team, managing various projects to ensure that our product team has and properly interprets data to make informed product decisions.
• Act as a data advisor and consultant for the product team; help opportunity size, develop hypotheses and develop project plans to leverage data-driven experiments within our products
• Ensure communication between product and data teams; helping to ensure that products and features accurately reflect data warehouse and reporting roadmap (and vise versa)Navigate roadblocks and troubleshoot as needed to ensure reporting is available at product and feature launch times
• Own the vision of user actions and pathing within our suite of products that provides clear opportunities for continuous and scalable interaction
• Partner closely with the product management team to establish the vision and articulate it’s value for the product analytics function within the Transfix data organization; play a critical role in determining primary and secondary KPIs for each surface area of our product suite
• Formulate and enact a plan that aims to understand the user and their interactions with our product at all points of their experience
• Develop a robust reporting plan with an emphasis on enacting tracking on all key aspects of our products
• Over time, build, coach, and develop a team of product analysts

How You Know this Role is for You:

• You have 5+ years of experience in product analytics and/or product management in addition to 2+ years in a technical lead or management role as a player/coach; you can roll up your sleeves and do the tactical work, but also understand how to delegate and support a team
• You need to be able to manipulate data using common tools like SQL and/or Python. You have a strong passion for data storytelling, and leveraging those stories to build products with ideal end-user functionality
• You can present data stories in quantifiable aspects of the user journey in compelling ways that lead to actionYou have a proven successful track record of managing multiple projects and priorities simultaneously; you understand the importance of and know how to prioritize in a fast-paced environment
• You’re always thinking multiple steps ahead; you keep an eye out for potential roadblocks and prevent them from affecting product timelines; as a result, you understand how to meet project milestones and deadlines
• You have experience leading mortem meetings; you genuinely enjoy your successes, but see the value in deeply evaluating the failures
• You’re naturally curious; understanding what makes users derive the best value from products and platforms and driving the future of platforms for those users is what springs you out of bed in the morning!

Transfix is deeply committed to advancing diversity, equity, inclusion, and justice in our hiring, programming, and in our work both internally and externally. We recognize how critical diversity, equity, inclusion, and justice are to achieving our mission, our growth, and our success. In support of this commitment, some of our focuses include (but are not limited to):

-Developing policies, procedures, and services to our employees, carriers, and shippers that uplift and protect to prevent inequalities 

-Building relationships among our employees, customers, and supporters that are reflective of our community

-Prioritizing the inclusion of diverse communities and underrepresented groups in internal leadership

-Fostering a culture of compassion, empathy, open-mindedness, compassion, and inclusivity

-Creating and maintaining opportunities for continuous education, discourse, and engagement related to issues of equity, diversity, inclusion, and social justice

Transfix is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Transfix are based on business needs, job requirements, and individual qualifications, and are made without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. It is Transfix’s policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Transfix does not and will not tolerate discrimination or harassment based on any of these characteristics. Transfix encourages applicants of all ages.

To all recruitment agencies: Transfix does not accept unsolicited agency resumes and will not be held responsible for any fees related to unsolicited resumes.