Block Renovation Product Manager, Engagement

Block is a platform transforming the $400 billion renovation industry. Our mission is to give homeowners a better way to improve the spaces they live in, and to give contractors a better way to work.

Block simplifies the renovation process to give homeowners a reliably good experience, with certainty around outcomes, quality, price, and time. We are building an ambitious, tenacious, and creative team unafraid of tackling new challenges. The founders are former leaders at Casper, HuffPost, and Rent the Runway. Investors include New Enterprise Associates, Lerer Hippeau Ventures, Obvious Ventures, and more.

Responsibilities

We are looking for an experienced Product Manager who will be responsible for defining the long term strategy and roadmap for the homeowner and contractor experience during the renovation journey. This role will work closely with our Operations team as well as other cross functional partners across the business to ensure that our technology streamlines the renovation process, fosters a strong relationship between homeowner and contractor, and is adopted regularly by users. You will partner closely with other Product Managers on the team as well as contribute to the overall product vision and strategy for Block’s technology.

In this role, you will:

• Lead a squad of engineering, product design, and analytics support to increase adoption and engagement with users
• Develop a framework to identify and validate opportunities towards shared goals
• Prioritize a roadmap to tackle the largest opportunities
• Build strong partnership with our Operations team to improve internal efficiency and leverage
• Gain deep understanding of business economics to drive innovation
• Develop and advocate best practices for product development and experimentation across the organization
• Effectively communicate and document progress and learnings to stakeholders and your team

Qualifications

• Experienced: 3+ years of product management experience, with strong understanding of agile development, UX design, user research, and product analytics
• Data-driven: Passion for hypothesis-driven product development, experimentation, and testing
• Systematic thinker: Able to break down complex workflows and processes into simple, delightful user experiences
• Excellent product judgement: Ability to prioritize competing opportunities, balance stakeholder needs with business priorities, and drive detailed trade-offs over the product lifecycle
• User-centric: Passionate about creating great user experiences, and openness to exploring first principles to develop innovation
• Resourceful: Willingness to be scrappy to validate concepts, manage scope, and deliver results
• Grit: Proven track record of delivering outcomes through continuous improvement
• Clear communicator: Ability to articulate priorities and keep alignment across the organization
• Experience or interest in the construction industry is a plus

Benefits

• Earn equity in an early stage high-growth company
• 100% subsidized health insurance, dental coverage, vision coverage
• 12 weeks universal fully paid family leave
• PTO and company holidays
• 3 weeks a year where you can work anywhere  
• 401k retirement savings plan with matching employer contribution
• Employee discount on renovation services
• Budgeted learning and development stipends
• Working alongside an ambitious, kind, no-drama team

Company Philosophies

• Force simplicity.
• Problems are our fuel. 
• Be tenacious and calm.
• Save money and time where we should.
• Speed is our advantage. 
• Stay humble – in failure and success.