Product Marketing Manager

| Greater NYC Area
Eight Sleep is the first sleep fitness company. At Eight Sleep we design products at the forefront of sleep innovation. Our mission is to power human potential through better sleep, using innovative technology, detailed design, and proven science and data to personalize and improve each night for everybody—changing the way people sleep forever and for better. Backed by leading Silicon Valley investors including Khosla Ventures and Y Combinator, it was named by Fast Company in 2018 as one of the Most Innovative Companies in Consumer Electronics.
We've just launched our temperature-regulated smart bed, the Pod. It's an absolute game changer, improving people's health and happiness by changing the way they sleep. Early feedback is great, but we still have a long way to go toward achieving our mission. 
That's why are looking for someone that can straddle both Product Marketing and CRM thinking to help us create relationships with new members and drive long term, frequent engagement with Eight Sleep and the Pod. This role sits within a newly forming Digital Product and Services team, owning the member engagement and communication strategy, with a mission to improve members sleep and prove it to them. You’re a great fit if you obsessed with creating value for members and have a passion for health and wellness, specifically, sleep. Read on if, on any given day, you would be excited to do things like manage member communications, drive engagement strategy and partner with product on the future of the experience.

How you'll contribute:

  • Lifecycle Management and Ownership Own and refine multi-channel (email, Push SMS) marketing strategies for customer lifecycle, onboarding, growth and retention programs.
  • Customer Engagement and Retention Strategy Proactive development of strategies and initiatives to drive increased engagement and value creation. This marketer will play a major role in helping people get better sleep and prove it to them.
  • Data and Personalization Stewardship Partner with BI and Product in creating strategies and tactics to create a rich and personalized member experiences in concert with the native mobile experience.
  • Measurement, Analytics + Reporting Foster disciplined testing approach and effective campaign measurement methodology with customer communications.
  • Technical Ownership and Partnership Partner with product and engineering on specific database, event management and drive communications and analysis based tech integrations.
  • Messaging + Creative Management and Stakeholder Manage end to end creation, execution and creative/subject line analysis of all campaigns. Accountable party for driving from creative brief to end product with partnership from Brand team and execution from internal Creative Group.

What you'll need to succeed:

  • Minimum 3-5+ years experience in Product Marketing, specifically within direct to consumer ecommerce category
  • Email, Push, SMS and In App Message deployment and management experience
  • Experience with tools such as Braze, Branch.IO, Mixpanel and beyond
  • Passion for customer experience, product and retention marketing
  • Ability to formulate vision and focus teams on measured goals
  • Familiarity with HTML and CSS
  • High degree of organization, results-driven nature, with exceptional attention to detail and great end-to-end program management
  • Ability to collaborate cross functionally between multiple teams and stakeholders
  • Intrinsic motivation and demonstrated record of thriving in a fast-paced environment

Bonus points for:

  • SQL experience to manage data tables and create relational data tables to drive personalization
  • Experience in a DTC subscription based native mobile business

Why you'll love Eight Sleep:

  • We’re a tight-knit, passionate team that’s working to improve people’s lives
  • Leadership is committed to employees’ wellness and career development
  • You’ll get a better night sleep every night; all full-time employees receive the Pod
  • Flexible, generous PTO
  • 100% employer contribution for medical/dental/vision insurance
  • Discounted gym memberships, commuter benefits
  • Weekly team happy hours and lunches
  • Office snacks

At Eight Sleep we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our values by ensuring everyone feels they can flourish and grow. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Read Full Job Description

Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • PythonLanguages
    • TypescriptLanguages
    • ReactLibraries
    • ASP.NETFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • TensorFlowFrameworks

Location

Our company is located in Nomad, surrounded by bars and restaurants, quick walk from a dozen trains.

An Insider's view of Eight Sleep

What's something quirky about your company?

Well we have actual beds in the office. Not nap pods, not lounge chairs, but actual bonafide beds. Getting pulled into "testing" in the middle of the work day really helps when the after-lunch slowdown hits. Even though it's a bit unusual to catch up with your CEO about the product while laying in bed, it can be surprisingly productive!

Andriy

Product Manager

What's the biggest problem your team is solving?

On the software team, we've recently been working on a "solo sleeper" mode. This mode allows the dual-zone temperature control and biometric sensing to be used across the full length of the bed. "Solo sleeper" mode is our most-requested feature, so it's been exciting to work on a problem that will solve our biggest user need.

Mercer

Software Engineer

What are some things you learned at the company?

Eight Sleep is my first startup experience. In the past I've worked in large companies where processes are regimented and systems are in order. I have learned not to take those things for granted while discovering the true meaning of rolling my sleeves up and getting my hands dirty. It’s enriching. It’s empowering.

Irish

Director of Accounting & Finance

How do your team's ideas influence the company's direction?

Every one of our team members uses our products and we encourage sharing feedback. We have a daily stand up that is open to the whole team. There we give a rating to features in beta, we share feature ideas, and we talk about issues being flagged by our members. We've had great ideas emerge from this meeting that are now part of our products.

Alexandra

Co-Founder, VP Marketing & Branding

What is your vision for the company?

We are using innovation and technology to make the world sleep fit. In ten years from now, most people will be sleeping in smart beds like the Pod, giving them a full night of recovery, ensuring they can be their best during their waking hours.

Matteo

Co-Founder, CEO

What are Eight Sleep Perks + Benefits

Eight Sleep Benefits Overview

Why you'll love Eight Sleep:
-We’re a tight-knit, passionate team that’s working to improve people’s lives
-Leadership is committed to employees’ wellness and career development
-You’ll get a better night sleep every night; all full-time employees receive the Pod
-Flexible, generous PTO
-100% employer contribution for medical/dental/vision insurance
Discounted gym memberships, commuter benefits
Weekly team happy hours and lunches
Office snacks

Culture
Friends outside of work
Eat lunch together
Team owned deliverables
Team based strategic planning
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted Once per week.
Professional Development Benefits
Promote from within
More Jobs at Eight Sleep18 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
Marketing
Operations
Product
Product
new
New York
Marketing
new
New York
Finance
new
New York
Operations
new
New York
Product
new
New York
Marketing
new
New York
Marketing
new
New York
Developer
new
New York
Operations
new
New York
Developer
new
New York
Design + UX
new
New York
Developer
new
New York
Marketing
new
New York
Data + Analytics
new
New York
Data + Analytics
new
New York