Oh Snap!
This job is no longer active - but you can still view the details below.

Regional Manager of Product Experts

| Greater NYC Area

Regional Manager of Product Experts

We build greatness through the world’s best people managers. As the Regional Manager of Product Experts you will be at the center of our efforts by developing talent to support our rapid business growth. You will lead a team of Product Experts who provide engaging product training and manage product feedback. As a leader you strive to deliver excellent customer service, continually look to improve, motivate others to achieve performance goals, develop direct reports into leaders and exhibit extreme ownership in your role.

At Compass You Will:

  • Lead our team of Product Experts located in the field across your region
  • Provide employee development opportunities through feedback, coaching and regular touch bases
  • Ensure our Product Experts are constantly learning pedagogical best practices and new methods of training delivery
  • Provide guidance within your market for our in-person, remote, and self-guided product training programs
  • Ensure product feedback is constantly flowing between Agents and Product Management
  • Work in close partnership with the Director of Operations and General Manager for all logistical planning, scheduling and day to day operations within your region
  • Collaborate with our National Manager of Product Experts to share best practices and launch new initiatives related to training and feedback
  • Analyze product usage and business data to segment users and proactively find opportunities for Agents to engage with our products on a consistent basis
  • Clearly communicate and drive results within your region through regular observation and interaction

What We’re Looking For:

  • B.A. or B.S. degree and 7+ years working in Training, Product Support, Implementation, Onboarding, Customer Success, or relevant field
  • 5+ years of people management (across multiple offices preferred)
  • Outstanding organizational skills, attention to detail, and the ability to balance multiple tasks and projects simultaneously, with an eye for prioritization
  • Excellent communication skills, both written and verbal
  • An ability to lead by influencing others, especially in cross-functional settings
  • Love working with people directly, with a genuine desire to help others
  • Experience working with data to analyze product usage metrics and segment users
  • Previous Learning Management System administration experience a plus
  • Regular travel as required within your region
Read Full Job Description
Apply now
loading ...
Emailed

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages

Location

90 Fifth Avenue, 3rd Floor, New York, NY 10011

What are Compass Perks + Benefits

Compass Benefits Overview

Enjoy premium health insurance, gym and tuition reimbursement, team events, and fun extras.

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Compass provides daily catered lunch to all employees.
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
More Jobs at Compass144 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR
Internships
Legal
Marketing
Operations
Product
Project Mgmt
Sales
Content
Design + UX
new
New York
Project Mgmt
new
New York
Developer
new
New York
Developer
new
New York
Developer
new
New York
HR
new
New York
Design + UX
new
New York
Data + Analytics
new
New York
Product
new
New York
Marketing
new
New York
Design + UX
new
New York
Operations
new
New York
Project Mgmt
new
New York
Finance
new
New York
Sales
new
New York
Developer
new
New York
Data + Analytics
new
New York
Project Mgmt
new
New York
Marketing
new
New York
HR
new
New York
Developer
new
New York
HR
new
New York
Operations
new
New York
Data + Analytics
new
New York
Developer
new
New York
Developer
new
New York
Project Mgmt
new
New York
HR
new
New York
Developer
new
New York
Developer
new
New York
Developer
new
New York
Finance
new
New York
Developer
new
New York
Developer
new
New York
Operations
new
New York
Developer
new
New York
Design + UX
new
New York
Marketing
new
New York
Marketing
new
New York
Product
new
New York
Sales
new
New York
Finance
new
New York
Operations
new
New York
Operations
new
New York
Developer
new
New York
Internships
new
New York
Marketing
new
New York
Marketing
new
New York
Finance
new
New York
Design + UX
new
New York
Project Mgmt
new
New York
Finance
new
New York
HR
new
New York
Data + Analytics
new
New York
Finance
new
New York
Finance
new
New York
Data + Analytics
new
New York
Operations
new
New York
Operations
new
New York
Marketing
new
New York
Operations
new
New York
HR
new
New York
Design + UX
new
New York
Design + UX
new
New York
Design + UX
new
New York
Operations
new
New York
Developer
new
New York
Developer
new
New York
Finance
new
New York
Developer
new
New York
Operations
new
New York
Design + UX
new
New York
HR
new
New York
Marketing
new
New York
Marketing
new
New York
Operations
new
New York
Operations
new
New York
Design + UX
new
New York
Developer
new
New York
Sales
new
New York
Sales
new
New York
Operations
new
New York
Content
new
New York
Sales
new
New York
Project Mgmt
new
New York
Marketing
new
New York
Marketing
new
New York
Data + Analytics
new
New York
Design + UX
new
New York
Design + UX
new
New York
HR
new
New York
Finance
new
New York
Data + Analytics
new
New York
Developer
new
New York
Finance
new
New York
Design + UX
new
New York
Finance
new
New York
HR
new
New York
Operations
new
New York
Finance
new
New York
Operations
new
New York
HR
new
New York
HR
new
New York
Project Mgmt
new
New York
Product
new
New York