Senior Product Manager, Customer Experience

| Greater NYC Area

WHO WE ARE LOOKING FOR:

We are looking for driven Senior-level Product Managers who have the ability to learn, convince, prototype, build, measure, and refine the next generation of online advertising tools in a lean/agile development environment. The ideal candidate has worked extensively in partnership with User Experience teams in the past and is an advocate for their product’s users.

WHAT YOU WILL BE DOING:

As the voice of our customers globally, you’ll deeply understand how to make users’ lives better through software. One of our core product principles is “do the right thing”. We expect you to represent our company and exercise good judgement, by balancing the needs of our diverse agency clients. You will accomplish this by teaming up with designers, developers, product managers and business stakeholders to create delightful, engaging experiences. You will gather customer requirements, design prototypes, prioritize and scope releases that represent customers’ needs, then work with the rest of the engineering team to build those products and iterate on them over time.

In this role you will own the roadmap and execution for the campaign lifecycle. This includes campaign setup, optimization, through campaign completion and reporting. You will be working with stakeholders all across the globe to bring our shared vision for programmatic advertising to life.

WHAT YOU BRING TO THE TABLE:

  • Passion -- your work matters. Your features matter. You care and give your all.
  • Grit -- sometimes solutions take creative thinking and multiple iterations. You try many different approaches the right answer.
  • Collaborative -- the best PMs are not necessarily those with the best ideas, but those that ensure the right thing gets done.
  • Selfless -- Product Management is about making sure the best work gets done by the team, and making sure they share in the credit.
  • Empathy -- As a PM you are the voice of the customer and need to represent them from a position of deep understanding.
  • Entrepreneur -- as a PM you need to get out there and convince others of your ideas
  • Excellent communication/presentation skills both in large and small groups.
  • A sustained track record of making significant, self-directed, and end-to-end contributions to large and impactful software projects in a Senior Product Manager role
  • Ability to solve complex problems with creative solutions
  • Experience in driving partnership/collaboration that result in win-win solutions

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReduxLibraries
    • ASP.NETFrameworks
    • SparkFrameworks
    • CassandraDatabases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • RedisDatabases
    • VerticaDatabases
    • AerospikeDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • SalesforceCRM
    • MarketoLead Gen

Location

Our NY office is sandwiched between Flatiron and K-Town, close to lots of subway stations.

An Insider's view of The Trade Desk

How do you collaborate with other teams in the company?

Our most recent Connected TV (CTV) launch was exciting because CTV is a big industry game changer. A lot of people from the London office worked on the project, so I know about the problems we had to solve in order to get us to the point where we could push it live. I’m excited to see how well it takes off.

Kruna

Software Engineer

What makes someone successful on your team?

Unrelenting curiosity. When you’re given a problem or task, you’re so curious that you become obsessive about solving it. I always know that I’ve found great engineers when they refuse to let go of a problem I’ve given them until they figure it out. This quality proves especially useful for a lot of the problems we work on.

Tim

Senior Software Engineer

How do you make yourself accessible to the rest of the team?

During the Engineering Palooza event three years ago, a group of 25 engineers, spent a week in Boulder just brainstorming ideas and talking about our next-gen infrastructure. The sheer brain power in that room was absolutely amazing! Since then, the team has grown, ideas have expanded, and we’re tackling more complex problems than ever before.

Arvind

Principal Lead Software Engineer

What's the biggest problem your team is solving?

Those moments usually involve us looking at vast volumes of data to answer a question or inform a decision. A few examples are investigating how a client uses a certain feature, so we can build a new one to increase efficiency, or helping partners write an attribution model or build a custom report, so they can gain new insights from their data.

André

Solutions Architect

What are The Trade Desk Perks + Benefits

The Trade Desk Benefits Overview

At The Trade Desk we think what you do outside the office is just as important as what you do inside the office, which is why we offer a range of benefits to help our employees lead a healthy and balanced life. We offer competitive benefits ranging from parental leave to savings and investments plan that help you plan for the future. We have offices around the world and they all have something that makes them unique, whether there's a fridge stocked with local craft beer, or daily ping pong tournaments, there's always something fun happening at our TTD offices.

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours

Additional Perks + Benefits

Competitive Salary. Flexible Hours. Meaningful Stock Options. Full health, dental, and vision coverage. Awesome office location with fully stocked fridge, gourmet local coffee, games and breakfast & lunch 2-3X per week.

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