Senior Product Manager - Data at Grubhub

| Greater NYC Area
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About The Opportunity

Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).

 

While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for part-time work can deliver the food from the restaurant to the diner flawlessly. We take great pride in knowing that we are a part of 17+ million diners food ordering experience and we are partnered with 105,000 restaurants in 2,000 US cities across our suite of apps (Grubhub, LevelUp, Seamless, Tapingo, Eat24).

 

Want to be a part of the biggest movement in the US that is moving eating forward? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!

 

Grubhub’s Data Platform is a strategic asset which powers and informs decision making across all parts of Grubhub’s organization, i.e. Finance, Marketing, Engineering, Product, etc. Grubhub’s Data Platform is looking for a technical customer-focused Product Manager, to democratize data across our organization by empowering data informed decisions for all employees at Grubhub. You will analyze and work with stakeholders to drive needs for data integrations, data marts, data retention, data compliance (CCPA, GDPR), data learning/training etc. by devising short term and long-term strategies for expanding and enhancing Grubhub’s Data Platform. You will have the opportunity to design new data completeness and consistency solutions at scale.

The ideal candidate will have excellent program management, problem solving and communication skills and be comfortable interacting with technical and non-technical stakeholders at all levels. In addition, the ability to work backwards and think from a customer perspective is crucial.

 

 

Some Challenges You’ll Tackle

  • Playing a key role on the company’s strategic direction, defining and articulating new opportunities, and working in close concert with key stakeholders, including executive leadership, Grubhub’s technology team and various business teams, to articulate specific goals.
  • Envisioning, articulating and prioritizing a long-term product strategy designed to achieve these goals.
  • Connect data points, research and other insights into a clear articulation of needs and wants (derived from a variety of sources, including survey data, qualitative research, industry analysis and benchmarking, customer interviews, and internal data including logged and clickstream data).
  • Delivering on rigorous, quantifiable business objectives in a matrixed, flat organization.
  • Lead projects through the definitional stages, working to ensure that we’re working to solve the right problem and have clearly articulated problem statements and goals identified. Own accountability for the ultimate execution of the project, working cross-functionally to ensure that the solution that is built delivers against the defined problem and goals.

You Should Have

  • Bachelor’s degree in a technical field (e.g. computer science, engineering), 6+ years of relevant work experience in software development in technical leadership, product management, program management, or similar roles within an Agile environment.
  • Strong technical background with experience in managing technical products and/or platforms.
  • Demonstrated experience in managing products related to ecommerce, marketplace, software or any digital product or service.
  • Proven track record of taking ownership and of driving outcomes in a fast paced matrix environment; history of successfully delivering large scale projects in high-quality, managing the entire life-cycle.
  • Excellent problem solving skills, track record of improving metrics.
  • Strong analytical and quantitative skills, ability to use hard data and metrics to back up assumptions, recommendations, and drive action.
  • Ability to weigh competing priorities, manage tradeoffs and evaluate opportunistic new ideas with stakeholders, driving to consensus while maintaining a clear focus on overarching business priorities.
  • Ability to think both strategically and tactically; equally comfortable with long term planning and day to day progress tracking and execution.
  • Demonstrated experience in collaborating and communicating with technical and non-technical stakeholders at all levels.

And Of Course, Perks!

  • Unlimited paid vacation days. Choose how your time is spent.
  • Never go hungry! We provide weekly GrubHub/Seamless credit.
  • Regular in-office social events, including happy hours, wine tastings, karaoke, bingo with prizes and more.
  • Company-Wide Initiatives encouraging innovation, continuous learning and cross-department connections.

 

We deliver favorites every day. Join us as we move eating forward.

 

Grubhub is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. If you are applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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Technology we use

  • Engineering
    • JavaLanguages
    • PythonLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks

Location

5 Bryant Park, 1065 6th Ave, New York, NY 10018

What are Grubhub Perks + Benefits

Grubhub Benefits Overview

Health and Wellness: We provide programs that support your overall well-being such as generous medical benefits, employee network groups, company-wide fitness challenges, a comfortable and casual workplace! We also support our parents by offering 8 weeks of paid parent bonding time, a 4 week returnship program, and 6-8 weeks paid medical leave.

Learning and Career Growth: Your personal and professional development is a priority at Grubhub. From your very first day here, you are empowered to lead and be an active participant in your career growth. We provide continuous learning opportunities, trainings, as well as coaching and mentorship programs.

PTO. It’s true, Grubhub employees are provided a generous amount of time to recharge their batteries.

MealPerks: We never let our people go hungry! We provide our employees with weekly credit to use on Grubhub, and offer company-wide meals several times a year to bring our Grubhub family together.

Fun: Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful initiatives across our offices. Some of our popular past events include: Wing-eating contests, Grubtoberfest, 5k Runs, Bring Your Child to Work Day, regular happy hours, and more!

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Acme Co. hosts lunch and learn meetings once per quarter.
Promote from within
Time allotted for learning
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