Senior Product Manager - Payments & Subscriptions at Squarespace

| Greater NYC Area
!Sorry, this job was removed at 12:00 p.m. (EST) on Wednesday, January 22, 2020

Squarespace is looking for someone to accelerate revenue growth. We believe the next generation of independent business will compete by building outstanding brands and connecting directly with their customers — and we believe anybody on earth can do this. Our suite of tools support customers as they grow their ideas from concepts to established businesses.

As a PM for Payments & Subscriptions, you will be the product leader responsible for bringing Squarespace to a global audience. The majority of Squarespace’s revenue comes from users purchasing a website subscription themselves, and the Payments team plays a meaningful role in the global expansion of the Squarespace community by helping customers use a payment method of their choice. As a PM on the Payments team, you will create the roadmap on how Squarespace evolves its payments platforms, across all products. You will work with different teams across Squarespace to increase revenue. 

The Subscriptions team manages the backbone of how our millions of customers pay for and manage their Squarespace products. The team builds and maintains our billing infrastructure, working with both custom in-house solutions and third-party platforms to support existing products and new lines of business. The team’s projects are important to building operational excellence as Squarespace scales, unlocking the success of our colleagues and our customers.

You are excited by questions that do not have obvious answers, you have combination of deep product design sense, technical knowledge and the desire to iterate to build outstanding products.

RESPONSIBILITIES

  • You’ll collaborate with engineering and design teams to build, experiment with, and improve new, impactful platform capabilities that increase revenue
  • You’ll work with external partners to provide premier payments products to Squarespace’s customers
  • You will create a user experience to give a payment interface for our users that is easy to use and delightful
  • You will define, prioritize, and communicate all of our product goals for the area you work in
  • You will develop an understanding of customers by conducting research, data analysis, customer interviews, and usability testing
  • You will identify and track essential qualitative and quantitative metrics for evaluating the impact of the products you lead, and for informing future investment decisions
  • Work collaboratively to ensure consistency across all Squarespace products

QUALIFICATIONS

  • 6+ years of experience in product management, in companies building technology for small businesses, or related field
  • Experience in crafting and helping build scalable platforms
  • Keen product intuition and UX design sensibilities, with a desire to discover and fulfill the needs of internal and external users
  • Experience executing technical projects with cross-team requirements
  • Technical background and experience in SaaS subscriptions and/or payments preferred

About Squarespace

Squarespace makes beautiful products to help people with creative ideas succeed. By blending elegant design and sophisticated engineering, we empower millions of people — from individuals and local artists to entrepreneurs shaping the world’s most iconic businesses — to share their stories with the world. Squarespace’s team of more than 850 is headquartered in downtown New York City, with offices in Dublin and Portland. For more information, visit www.squarespace.com/about.

Perks

  • Health insurance with 100% premium covered
  • Flexible vacation & paid time off
  • Equity plan
  • 401(k) plan with employer match
  • Free lunch and snacks
  • Dog-friendly workplace
  • And more

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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Technology we use

  • Engineering
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • KubernetesFrameworks
    • DockerFrameworks
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedshiftDatabases
    • KafkaDatabases
    • PrestoDatabases

Location

Squarespace is headquartered in the West Village of Manhattan, within walking distance from the 1, A, C, E, B, D, F, and M trains.

An Insider's view of Squarespace

What are some social events your company does?

In the past we've had trivia nights, talent shows, and video game tournaments. My background is actually in theatre, so amazingly had the opportunity of taking to the microphone and hosting some of the events here.

Jose Paz

Community Manager

What kinds of technical challenges do you and your team face?

Our team’s mission is to configure, integrate, automate, and report on all HR systems. This means we are constantly trying to do things no one has ever done before. Some of the challenges we regularly encounter are hacking together system integrations, implementing controls to ensure data integrity, and manual task automation for our users.

Paul

People Tech Manager

How has your career grown since starting at the company?

As the Data Engineering team has grown, I've become a team lead and learning lots of new technologies, such as Postgres and Airflow.

Polina

Senior Software Engineer

What are some social events your company does?

The company holiday party is a pretty big social event. Each location has one and I’ve crashed three of the four parties in Ireland as well. At this point, if I don’t go to the Dublin holiday party, I might get messages asking if I’m okay.

Vishal

Team Lead, Product Support

What are Squarespace Perks + Benefits

Squarespace Benefits Overview

We take care of our employees in more ways than one. We offer competitive medical, dental, and vision for our employees and their dependents. We also offer up to 20 weeks of paid family leave (includes parental), daily gourmet lunches, and seasonal wellness programming, including meditation, yoga, and nutritionist sessions at the office. And so many snacks.

Culture
Volunteer in local community
Partners with Nonprofits
Eat lunch together
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Pet Friendly
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Cross functional training encouraged
Time allotted for learning
All employees have full access to LinkedIn Learning.
Online course subscriptions available
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