Senior Product Manager - Perks, Loyalty & Growth
About The Opportunity
Hey! We’re Grubhub
We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!
Why Work For Us
Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!
The Impact You Will Make
- Become the expert and articulate the product strategy and roadmap for Diner Loyalty, partnering closely with key stakeholders across the company
- Work closely with Design and Engineering to prioritize and execute high-impact initiatives
- Unearth and validate opportunities through user research, data analysis, A/B testing, competitive benchmarking, and other relevant tools
- Identify and track key KPIs for both customer and business impact
What You Bring to the Table
- 5+ years of product management experience with strong technical leadership within an Agile environment
- Superior communication skills, including the ability to crystallize and broadly socialize insights into stakeholder needs
- Ability to weigh competing priorities, manage trade-offs, and evaluate opportunistic new ideas with stakeholders, driving to consensus while maintaining a clear focus on overarching business priorities
- Strong technical product expertise, including an innate understanding of technology and how to use it to deliver outstanding and innovative products
- Familiarity and comfort with data; ability to use data to analyze and monitor product health, set goals and metrics, and aid in the prioritization of initiatives and features
- Proven track record of taking ownership and driving outcomes in a fast-paced matrix environment; history of successfully delivering large scale projects in high-quality, managing the entire life-cycle
- Ability to think both strategically and tactically; equally comfortable with long-term planning and day-to-day progress tracking and execution
- BA/BS required; MBA is a plus
And Of Course, Perks!
- Flexible PTO. Grubhub employees enjoy a generous amount of time to recharge.
- Health and Wellness. Excellent medical benefits, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
- Competitive Pay. You’ll receive a competitive base salary with eligibility for generous incentives, bonuses, commission or RSUs (role-specific).
- Learning and Career Growth. Your personal and professional development is a priority at Grubhub. We empower you to be a leader and grow your career through training, coaching and mentorship opportunities.
- MealPerks. Get meals on us! Our employees get a weekly Grubhub credit to enjoy and support local restaurants.
- Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives like Wellness Wednesdays, Slack competitions and virtual happy hours!
- Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Relief Fund and donating $1 million to the Equal Justice Initiative in 2020. Employees are also given paid time off each year to support the causes that are important to them.
COVID-19 Response. All of our employees are currently working from home and will be for the foreseeable future. We look forward to seeing everyone in-office when it’s safe to return.
Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you’re applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.