Senior Product Manager - Personalization

| Greater NYC Area

The MLB Product Team is currently seeking an experienced Product Manager to build Personalized Experiences across its Digital Products. This position will be focused on identifying high impact touchpoints with our fans, defining and executing the strategies for enabling content and experience personalization to drive fan engagement. This role will also play a key role in defining the success metrics, enabling A/B testing and measuring the outcomes to ensure the best in class experiences for our millions of fans, in their day to day interactions with baseball across various products and channels.

Prior experience in digital marketing / online retail or content personalization in the context of consumer facing products is highly preferred.

Responsibilities:

  • Lead the Product Management for Personalization with a focus on high impact touchpoints which will enable personalized content, experiences and offers to our fans at the right time and right place
  • Define the business requirements for personalized journeys by collaborating with partner teams at MLB across product, marketing and technology organizations
  • Work with key stakeholders across the company to prioritize high value features and build consensus
  • Create and manage features, roadmaps, day to day planning activities and rollouts by effectively partnering with other groups within MLB
  • Effectively support the product design, engineering and QA teams throughout sprint cycles by proactively removing roadblocks
  • Maintain a strong focus on experience consistency and quality given its reach to millions of fans
  • Build and manage relationships with a diverse set of stakeholders across MLB
  • Keep a pulse on the sports media industry, including best practices and trends to create best-in-class products

Basic Qualifications:

  • 5+ years of experience as a Product Manager, supporting consumer facing products
  • Analytical background with the ability to analyze large scale data sets using Python, R, SQL, etc
  • Bachelor’s Degree
  • Proven experience in owning projects through to completion, from requirements gathering through rollout and training
  • Self-starter who is energetic & enthusiastic, confident, adaptable & fan-oriented
  • Familiarity with Agile methodologies including such as scrum or kanban
  • Proven success working in a fast-paced and collaborative environment
  • Excellent written and verbal communication, leadership, problem-solving and presentation skills
  • Ability to multitask and manage deadlines in a cross-functional team
  • Fortitude to remain calm and react appropriately in high-pressure situations

Highly Qualified Applicants will have:

  • A love of baseball
  • Prior experience in content / experience personalization for a consumer facing product
  • Background in enabling rapid A/B testing that resulted in product improvements
  • Hands on data analytics experience in digital marketing, personalization, app / web domain

This is a unique opportunity to work on award-winning digital products used by millions of baseball fans, globally. This role will be a part of a team working on exciting problems in the sports industry. If you are interested in data, technology, digital experiences and baseball, this may be the right opportunity for you!

Read Full Job Description
Apply now

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • SpringFrameworks
    • TensorFlowFrameworks
    • PostgreSQLDatabases
    • RedisDatabases

Location

Located in midtown west Manhattan across from Radio City Music Hall, offer an easy commute. Great restaurants, heart of New York City, let's go!

What are Major League Baseball Perks + Benefits

Major League Baseball Benefits Overview

We know that our employees' performance is directly related the environment that they're in. That's why at MLB, we provide exceptional Medical, Dental and Vision Coverage - premiums 100 percent employer covered - so you can focus on being your best.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company's diversity and inclusion initiatives
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Vision plan has only a $10 co-pay for annual eye exams and maximum out of pocket cost of $25 for glasses and/or contact lens.
Health Insurance Benefits
Health insurance policy covers 100% of premiums, with no deductible and minimum co-pays when in-network.
Life Insurance
Life insurance is equal to 3 times an employee's annual salary. Premiums 100% employer covered.
Retirement & Stock Options Benefits
401(K)
Automatic annual employer contribution to 401(k)!
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 4 weeks of parental leave for the primary caretaker.
Family Medical Leave
Company sponsored family events
We often sponsor family oriented events!
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
We typically host company outings Quarterly.
Stocked Kitchen
Happy Hours
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes Career mentoring.
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
More Jobs at Major League Baseball77 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR
Internships
Legal
Marketing
Operations
Product
Project Mgmt
Content
Design + UX
new
New York
Data + Analytics
new
New York
Content
new
New York
Operations
new
New York
Content
new
New York
Developer
new
New York
Developer
new
New York
Marketing
new
New York
Operations
new
New York
Finance
new
New York
Data + Analytics
new
New York
Marketing
new
New York
Data + Analytics
new
New York
Operations
new
New York
Developer
new
New York
Project Mgmt
new
New York
Operations
new
New York
Content
new
New York
Developer
new
New York
Operations
new
New York
Content
new
New York
Marketing
new
New York
Content
new
New York
Content
new
New York
Data + Analytics
new
New York
Marketing
new
New York
Developer
new
New York
Operations
new
New York
Design + UX
new
New York
Developer
new
New York
Developer
new
New York
Data + Analytics
new
New York
Developer
new
New York
Developer
new
New York
Content
new
New York
Developer
new
New York
Operations
new
New York
Design + UX
new
New York
Project Mgmt
new
New York
Developer
new
New York
Internships
new
New York
Developer
new
New York
Operations
new
New York
Project Mgmt
new
New York
Internships
new
New York
Internships
new
New York
Internships
new
New York
Internships
new
New York
Finance
new
New York
Content
new
New York