Kaia is a mission-focused health technology company.

Our story began in 2016, when our founders, Konstantin Mehl and Manuel Thurner, created a mission to bring affordable and accessible relief to millions of people with chronic conditions. No strangers to chronic pain themselves, they decided to innovate ways to remove the obstacles many people experience in getting the leading-edge care they need.

How do Kaia apps work? Kaia uses a dynamic AI-powered algorithm. Our programs are based on multimodal rehabilitation, a holistic approach to managing chronic conditions. Our users have easy access via smartphone and tablet to our programs for back/hip/knee pain and COPD using this evidence-based approach. 

Five years into our story, we are a leader in digital therapeutics, with 500,000+ users worldwide. Having raised $125 million from investors like Optum Ventures, idInvest, and Balderton Capital, to name a selected few, we are poised to create a global footprint in digital self-care. Kaia is patient empowerment made easy.

The regulatory landscape is quickly adapting to the digital ecosystem. Therefore, our mission and strategy bring new opportunities for determined talent to join our journey. With over 100 “Kaianeers” spread across the US and Europe, we now need more specialized talent to help take our mission further.

The role encompasses:

Kaia is tackling one of the biggest health problems in the US by treating chronic pain with evidence-based digital therapeutics offered through health plans and employers. One of the key demands from our customers is to work closer with medical providers and facilitate meaningful interactions between providers and Kaia users. We are looking for an experienced product manager who tackles the mission of making our partnerships and customer relationships successful and helps us provide better care for our users. You’ll be operating in an autonomous product team to deliver on concrete OKR’s. We are an established team of product managers, designers and engineers who value personal growth and coaching. As a member of a fast-growing organization you have the opportunity to build scalable processes, structures and platforms for the years to come. This position reports to the VP product. 

Defining product strategy:

• Research and define the needs of our customers and users in a structured way by applying user research and customer discovery methodologies.
• Work with senior leadership to define the vision, strategy and roadmap to build a scalable product which fulfills our customers needs and works for the business. 
• Coordinate with multiple stakeholders from inside the organization to align on business strategy and market opportunities.

Define structured and implementable product increments:

• Create clear product hypotheses in accordance with product strategy and vision apply discovery techniques in collaboration with our UX testers. 
• Brainstorm and create ideal UX flows with our talented designers.
• Coordinate the implementation process by tightly collaborating with engineering leads to ship high quality software.

Execute experiments and generate learnings:

• Create and execute rigorous product tests.
• Analyze outcomes of product experiments and releases and iteratively improve our products and platforms.
• Communicate & market product releases both with internal teams and external partners. 

We are looking for somebody who has:

• done it before: show us how you have built or shaped a digital product as a product manager before, ideally in a B2B2C context
• proficiency in a PM's stack: Recognizing user & customer needs, analyzing and visualizing data, writing specs & tickets, communicating clearly & listen carefully, creating roadmaps, managing feature releases, motivating and guiding a development team
• strong quantitative skills and analytical mindset with academic training 
• a strong understanding of technical concepts and how modern software is developed
• an eye for detail but also the big picture in mind
• high EQ and excellent communication skills

Ideally you also have:

• previously setup or led a strong product team before
• experience in working in a healthcare setting or being exposed to medical regulations
• experience with some of the following tools / methodologies: JIRA, Looker, Confluence, Trello, Design Thinking, Customer Discovery, UX Design

You'll fit in with our company culture if you:

• are user centric and view technology as a tool to improve a user’s life
• have a bias for action; the world is complex and unpredictable place so starting, releasing, and getting feedback iteratively is the only possible path to success
• strive to be articulate and humble, make the complex, simple, present ideas openly, accepting that being wrong is part of the process
• are not afraid of tackling problems that others deem impossible
• thrive in an entrepreneurial team, adapt easily to change, and enjoy a fast-paced environment
• can cope well with the level of ambiguity that is inherent to a startup

Some of the benefits of being a Kaianeer:

You can directly influence the future of digital health in a team of industry experts and digital shapers.

You will work alongside serial entrepreneurs (previously founded and scaled another startup, Foodora).

You’ll enjoy flat hierarchies, a hybrid work from home/office environment, and flexible vacation and working times.

We support your professional development and have a budget set aside for you just for that! 

Happy hours, team events, and knowledge-sharing sessions galore!

Join us if you’re looking for an entrepreneurial adventure and an exciting place to grow personally and professionally.