Senior Product Manager

| Greater NYC Area

Description: 

As Splendid Spoon’s Senior Product Manager, you will collaborate with the CEO and senior management to better serve our customer needs, optimize digital product-market fit, and scale our business efficiently.

You will be the first true Digital Product hire at Splendid, and will own product features from conception to launch. You will excel at cross-functional collaboration and work with leadership, marketing, design, engineering, and customer experience to deliver value to users through product and feature launches. You will flow between high-level strategic planning and day-to-day project execution. You will set and achieve ambitious goals on growth, retention, engagement, and satisfaction, and be instrumental in helping the company achieve success.

Requirements: 

The Skill Set:

  • 2+ years of product management experience at a D2C business
  • Demonstrated ability to work with company leadership and executives to define the product and portfolio strategy
  • Experience working with engineering and design teams end-to-end to deliver the right features—with the right scope—on time
  • Experience with agile SCRUM software development practices
  • You’ve shipped successful products across web and mobile
  • You have experience in a KPI-driven environment and have set and successfully executed upon goals
  • You enjoy extracting user feedback for continual product development through qualitative and quantitative analysis
  • You have a deep understanding and empathy for users
  • You have experience with A/B and multivariate testing (and can interpret results)

Learning: within 3 months you'll...

  • Train and be onboarded into current Digital Product team, processes, and tech stack
  • Deep dive on Splendid digital UX, including a full-funnel analysis, and create roadmap of opportunities for improvement to be reviewed by senior management
  • Meet with development to get to know Splendid’s technology stack and how it allows us to build great digital product
  • Have directed one-on-ones with members of other teams to understand how each team at Splendid contributes to the overall success
  • Collaborate with development team to take multiple feature to market

Doing: within 6 months you'll...

  • Launch a product feature from start to end as the primary owner. You will work with management, development, design, marketing, and customer experience to design, build, and launch.
  • Draft internal documentation on the launch strategy for a new feature in collaboration with stakeholders
  • Report on the outcomes of your product launches. You will discuss how well goals and hypotheses were met, and what learnings to use in the next launch
  • Review analytics, insights, and customer data tools on market to improve Splendid customer knowledge, customer service, and acquisition efficiency

Mastering: 12 months you'll…

  • Establish, track, and report progress on product metrics and KPIs for leadership and the entire company
  • Contribute deep product knowledge and insight during product roadmap and strategy discussions
  • Make critical product decisions that optimize for Splendid’s best interests against the concerns of multiple stakeholders.
  • Own and drive a major, complex cross-functional product effort. You will enforce the correct scope, flag risks, and coordinate stakeholders.
  • Perform a metric-based analysis on a product area to understand how widely it is used, by what types of users, and if there are issues in the user flow. You will use this to inform product design and roadmap decisions.
  • Be able to advocate/defend the product team’s views of what is right with professionalism, maturity, and a balanced, holistic view of any competing viewpoints
  • Educate, mentor, and train team members across the entire company on product methodology and philosophy
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Location

Located in Brooklyn within walking distance from some of the best yoga studios, restaurants/coffee shops, and the L, G, J, M, and Z trains.

An Insider's view of Splendid Spoon

What’s the vibe like in the office?

The Splendid Spoon office vibe is a great balance of work and play. Our team is always focused on building the great company that we work for, but doesn't forget to keep the atmosphere fun and light hearted. We value our relationships with each other by prioritizing lunch, yoga, and other group activities.

Julian

VP of Operations

How do you collaborate with other teams in the company?

We are a small team and value open communication and regular check-ins as tools for collaborating on larger projects. Regardless of our individual roles and functions, everyone is a part of the larger Splendid team and works closely to achieve our broader goals.

Isaac

Customer Experience Manager

How does the company support your career growth?

I was hired 4.5 years ago to help with administrative tasks and samplings at events. As we grew I wore many hats - soup chef, customer support agent, operations director, and product developer. With each position I was encouraged to take risks & was fully supported when things went well and when they didn’t. Today I focus 100% on our food product.

Rene

Director of Product

What is your vision for the company?

I created Splendid Spoon for anyone who was sick of fad diets and ready to improve their relationship with food. My hope is that our ready-to-eat, plant-based meal plans will help people reconnect to the power of good food, and my vision for the company is to create a collaborative space that values wellness, transparency, and growth.

Nicole

CEO & Founder

What makes someone successful on your team?

At Splendid Spoon, our most successful team members are creative, collaborative, and eager to innovate the wellness space. We are all passionate about food + health and are committed to creating a truly unique product, experience, and place to come to work every day.

Sarah

VP of Brand

What are Splendid Spoon Perks + Benefits

Splendid Spoon Benefits Overview

Share space with a tight-knit crew that's passionate about eating well and feeling good. In addition to a competitive salary and subsidized health benefits, you'll have all the soup and smoothies you can eat, team yoga and meditation classes, and lots of time with our office dogs.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
Company Equity
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
We provide free breakfast on Monday, Tuesday, Wednesday, Thursday, Friday. Employees get free lunch on Monday, Tuesday, Wednesday, Thursday, Friday.
Pet Friendly
Recreational Clubs
Professional Development Benefits
Promote from within
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