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Senior Product Manager

| Greater NYC Area

Pager delivers a “doctor in your family” healthcare experience by making it simple for consumers to connect with the trusted experts they need to make the right healthcare decisions. Through AI-enabled technology, Pager brings consumers, nurses, doctors and other members of the care team together through secure chat, voice and video chat, all in one place. We partner with healthcare organizations to deliver seamless, tech-enabled services and solutions for a consumer experience that leads to better decisions, outcomes and healthier lives. Started in 2014 and based in New York City, Pager is led by seasoned technology and healthcare entrepreneurs to redefine the way that consumers interact with their healthcare.

Pager is looking to hire a Senior Product Manager to innovate and execute product initiatives. From ideation to development, to launch, to optimization, you’ll be leading, inspiring and mentoring a team of designers and engineers while working closely with stakeholders from other departments.

RESPONSIBILITIES

  • Work directly with the Director of Product to ensure the product ecosystem is being designed to scale
  • Help establish design and development processes for the entire organization to get behind
  • Play a pivotal role in shaping the overall design culture
  • Drive innovation and inspire your team to think outside the box, knowing that it’s easier to tone down a wild idea than it is to pump one up
  • Leverage data to make product decisions and quantify performance improvements
  • Manage teams remotely 
  • Track and communicate progress along the way to various stakeholders
  • Form and adjust product hypotheses based on qualitative and quantitative feedback
  • Simultaneously manage different projects, deadlines, and requests without breaking a sweat
  • Synthesize insights and can prioritize bugs, features, and enhancements that really move the needle. Data is your friend, and you use it to make informed product decisions
  • Coordinate directly with clients on various related projects

IDEAL CANDIDATE

  • 5+ years of hands-on, professional experience as a product manager working on live web and mobile products
  • Experience working on b2bc & SaaS products while managing multiple client expectations & asks in parallel
  • Experience shipping a product thousands of people have tried and loved
  • Strong communication skills which gives you the ability to align everyone on the team
  • Experience working directly with engineers to ship the best products
  • Ability to find that sweet spot between the user, business requests, and technical limitations
  • A proven track record of building consensus and making difficult decisions
  • Experience working with remote teams
  • Demonstrable understanding on how to use data to make informed decisions
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Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • objective-cLanguages
    • Ember.jsFrameworks
    • Node.jsFrameworks
    • vue.jsFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Campaign MonitorEmail
    • CheetahMailEmail
    • Campaign Monitor Email

Location

Nestled in the trendy neighborhood of NoHo, Pager employees enjoy the proximity of several transportation options & a variety of top-rated restaurants

An Insider's view of Pager

What’s the vibe like in the office?

Pager has a positive and fun energy. The teamwork is phenomenal. Everybody is helpful and puts in a lot of effort to support one another to be successful!

Frances

Nurse Navigator

What makes someone successful on your team?

A successful nurse at Pager is a safe clinician, a critical thinker, and super tech-forward. Our team must be able to triage patients quickly yet efficiently, while utilizing cutting edge technology to optimize the patient experience. We want to provide our patients with the best customer service, but most importantly, we want to keep them safe.

Stefanie

Nurse Navigator

What makes someone successful on your team?

Continuous learning helps us improve our skills and knowledge. Learning quickly from our successes and failures and understanding the business is key.

Emiliano

Engineering Manager

What are Pager Perks + Benefits

Pager Benefits Overview

At Pager, we strive to offer perks that promote wellness and a healthy lifestyle. Some examples of these benefits include:
-Excellent health insurance, dental & vision
-Commuter benefits through Optum
-Annual Citi Bike memberships
-Headspace meditation app (annual subcription)
-Healthkick
-Free access to the Pager app inc. family
-A variety of fun events for all, some examples include happy hours, yoga, potluck lunches & book club

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
At Pager, we value you and your time outside of the office. Our unlimited vacation policy allows employees to take as many days off as they need, with manager approval.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Pet Friendly
Fitness Subsidies
Pager has partnered with a local yoga studio to provide employees with free classes. Annual memberships to Crunch Gyms are also available at a discounted price to employees.
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