BentoBox empowers restaurants to own their presence, profits and relationships. The hospitality platform disrupts third-party services that come between the restaurant and the guest. BentoBox puts the restaurant first and offers tools that drive high-margin revenue directly through the restaurant’s website, including online ordering, catering and gift cards. BentoBox is trusted and loved by over 5,000 restaurants worldwide including The Meatball Shop, Joseph Leonard, Union Square Hospitality Group,  Eleven Madison Park & many more. Learn more at www.getbento.com.

We’re looking for a talented Senior Product Manager to play a crucial role in developing and executing the BentoBox roadmap. Reporting to the VP of Product, this individual will be responsible for determining how we can best help our restaurants drive more traffic to their BentoBox e-commerce stores and then will work with design and engineering to build these tools in the CMS.

Responsibilities 

• Own business-critical OKRs and define your team’s product roadmap through customer discovery, competitive research and data analysis
• Work closely with product design, engineering, marketing and other stakeholders to drive initiatives from ideation through design, execution, and launch
• Perform customer research to identify pain points, define requirements, and ensure solutions satisfy customer needs
• Lead agile development ceremonies and find opportunities to test assumptions and iterate on MVPs
• Define, monitor, and analyze product metrics and use learnings to improve prioritization and development
• Clearly track and communicate product plans, trade-offs, and results to a wide range of audiences
• Mentor and support junior PMs on the team, and help to improve product processes

Skills and Attributes 

• 5+ years of user-facing product management experience
• Experience working with cross-functional teams including engineering and product design
• Strong product intuition and experience solving customer pain points and breaking down ambiguous problems
• Great analytical skills and familiarity with SaaS KPIs and analytics tools
• Proven track record of successfully managing and shipping software
• Excellent communication and presentation skills, accommodating both engineers and business stakeholders
• Ability to operate autonomously in a fast-moving, agile environment
• Passion for the restaurant industry

Bonus Skills

• Product experience working in B2B SaaS and/or e-commerce
• Experience working on a CMS and/or demand tools to drive leads, traffic or conversion

What We Offer

• Competitive salary + equity 
• Health insurance (medical, dental, and vision) - BentoBox covers 100% of healthcare premium costs
• 401k plan with company match
• Life insurance and disability plans 
• Commuter benefits
• Flexible vacation plan
• Paid parental leave
• Professional development opportunities, including a yearly learning stipend
• Perks when dining with BentoBox customers such as tip reimbursement
• Making a positive impact on the hospitality community

BentoBox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.