Vice President of Product - Identity
Prove Identity, Inc. (Prove), formerly Payfone, Inc., is the modern way for businesses to enable their customers to prove their identities with just a phone. We offer phone-centric solutions that enable our customers to acquire new consumers and engage with their existing consumers by removing friction while bolstering security and enhancing consumer privacy and consumer choice. Our solutions are used by more than 1,000 businesses across diversified industries, including banks, financial services, healthcare, insurance, and e-commerce. For the latest updates from Prove, follow us on LinkedIn.
As we continue to scale our company, we are looking for people who know how to make an impact. We’re talking self-starting professionals who thrive in a fast-paced environment, process information quickly and make intelligent decisions. The work is challenging and requires not only smarts, but natural curiosity and tenacity. Teamwork is also important to us – we work together and play together.
Prove has big plans; we’re excited and optimistic about the future. If this sounds like a career for you – come check us out.
As a Vice President of Product - Identity, the individual is responsible for product planning activities, including developing product strategy and roadmap and, pricing, as well as authoring of product specifications. The VP of Product is also responsible for developing the go to market activities and materials for all relevant products.
This individual works with cross functional teams including sales, customer success, legal, compliance, info sec, implementation, data science, engineering, operations, and customer support to maintain a 360 degree view of their products and to be the central point of synthesis. This role also has client-facing responsibilities. This position is an analytical and slightly technical position to help guide the future product set.
What You Are Accountable For
- Product Planning and Feature Development
- Work cross-functionally with engineering, marketing, sales, finance and the leadership team to develop customer insights, gather requirements, prioritize the roadmap, and create materials to support deployment.
- Build and own product roadmap and specifications
- Design and prioritize product features based on organizational goals Conduct monthly reviews with cross-functional teams and leadership for alignment
- Be liaison to Product Owners and act as a representative of the customer / end user
- Develop and maintain competitive analysis for both product and marketing
- Develop and maintain return on investment (ROI) tooling
- Responsible for achieving 80% year over year growth while maintaining 80% margins for their respective products and solutions.
- Write functional specifications and client facing product documentation such as sales and training materials and implementation documentation
- Partner with Marketing to develop and execute on the Go-To-Market strategy for your assigned product line
- Own features of several APIs used by clients
- Measurably improve coverage and efficacy of existing products
- Anticipate risks and resolve complex-issues
- You should expect that the products and APIs you own will change based on company needs and that you might assigned new products with yet to be defined capabilities
- Customer Success Subject Matter Expert
- Lead quarterly consultative workshops with existing clients to explore opportunities for expanding use of the products across the enterprise.
- Act as SME that can brainstorm with clients and account teams to identify, prioritize, and develop high level design for new use cases
- Promote, maintain and enhance our cultural values of humility, passion, inclusion, and leadership.
- Strong passion for learning about our products and markets through in-house and external training.
What We Require
- 10 to 15 years of Product Management experience leading high growth products and solutions, ideally with a majority of time spent in commercial markets
- Demonstrated experience growing an existing product line and building new, valuable products and features to 2x revenue growth, having owned the P&L
- Experience in a high growth startup or startup like environment with quickly expanding teams and aggressive revenue growth plans
- Experience with Identity and Authentication (device authentication or two-factor/multi-factor authentication)
- Proven experience building business cases
- Strong verbal and written communication skills
- Strong storytelling skills
- Clear sense of ownership and accountability while dealing with the ambiguity of a startup environment
- Self-starter, capacity to learn at a fast pace
- Passion for technology, APIs, and startups
- Experience in cybersecurity, fin-tech, or fast-growing startup is required
- Experience in a high-growth tech startup growing from $50m to $200m in ARR
This position description should not be considered the final description of the position. It should be assumed that we would, to some extent, structure responsibilities in accordance with the successful candidate’s capabilities and changing business conditions.
Prove is an equal opportunity employer committed to providing equal employment opportunity for all people regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status or other personal characteristics.
