The Role

Are you passionate about the ongoing transformation of healthcare delivery through technology? The Thirty Madison Platform combines technology, services and infrastructure to power our proprietary care model. Our team works collaboratively and cross-functionally to offer strategic support for all of our healthcare businesses as they grow. Over the next few years, our platform will expand to encompass additional services and solutions that meet the needs of both internal and external partners

We’re looking for a proven, technical, and detail-oriented product leader to own planning, delivery, and rollout of platform initiatives in service of the complex challenges facing our businesses. In this role, you’ll work directly with the leadership team including GM, Platform, Head of Engineering, Founders, President and key business partners on planning new features to support consumer experiences at scale. This includes the technical projects that enable our businesses to offer recurring prescription delivery, diverse eCommerce experiences, and custom patient care workflows. You will work cross-functionally with platform, expansion, engineering, and business-focused product teams to build and execute against a roadmap for our platform that enables us to deliver a high quality of care and seamless experience to millions of customers across our current and future businesses. Additionally, you will be a key leader in setting the standards, processes, and culture for product development and delivery across Thirty Madison. 

The ideal candidate is process oriented and has developed systems to manage efficient feature delivery through their past experience in both IC and management roles. You should be comfortable leading workstreams around product planning, project management, and feature brainstorming. We look for teammates who are curious, kind, and will challenge us at every turn. This is an incredible opportunity to build a critical piece of the Thirty Madison patient care model that powers businesses changing the way people treat chronic conditions.

This role reports into the GM, Platform of Thirty Madison, and is a member of our Core Leadership Team. Ideally based in NY but open to remote candidates.

You’re the right person for this role if you are:

• A product leader who loves developing road maps, features, and people
• A technical specialist, eager to work with different technologies, and able to understand complex data flows
• Passionate about patient experience and transforming the healthcare system
• Experienced at communicating early and often with stakeholders and driving documentation efforts across the business
• Obsessed with improving process and operating structure, pragmatic, and know how to balance competing requests from multiple stakeholders
• Comfortable working in ambiguity and executing against ambitious goals
• Equally as comfortable in a room of engineers as you are presenting to company leadership and the Board of Directors
• Results-driven with a proven track record of launching experiments, employing prototypes, and iterating to deliver meaningful product features that drive business impact
• A self-starter who can recommend and initiate projects with minimal direction
• A great teammate with a hands-on mentality and a ‘no task is too small’ attitude 
• Energetic, strategic, detail-oriented, and relentless about raising the bar!

Some things you will work on:

• Develop and own the product vision and roadmap for Thirty Madison’s Platform that is aligned with our long-term goals, with a constant and relentless ability to prioritize and execute against that roadmap to deliver business impact
• Manage, build and mentor a team of PMs and Product Designers to drive our product roadmap forward
• Lead building a Product culture across Thirty Madison to scale the company
• Support the Product team in translating the product roadmap into clear requirement documents and feature specs
• Oversee Product team work with engineers to estimate feature delivery timelines, define milestones, and allocate resources accordingly
• Manage technical and general documentation for engineers and stakeholders
• Coordinate with Business Unit Product teams, Data and Operational leads, and other partners to ensure successful product rollout, communications and adoption
• Perform data analysis to measure the value created by the release of new features, detect anomalies, and identify areas for potential improvement

You should have:

• 12+ years of relevant and progressive product management experience, including 6+ years in a significant product leadership role at a complex organization (ideally in a B2B or SaaS environment)
• Expertise in communicating with leadership and cross-functional partners
• Proven experience leading and working with engineering, business product teams, UI / UX, and Design to launch products and features
• Experience influencing cross-functional leaders and team members in a matrixed organization
• Strong SQL skills and proficiency in analytics tools
• Passion to improve healthcare by building innovative, mission-driven products 
• Eagerness to join an early-stage startup and build it from the ground up!