Sales Operations Associate

| Greater NYC Area

Flatiron’s mission is to improves lives by learning from the experience of every cancer patient. The experience of every cancer patient is a powerful legacy. Each patient’s story has the unique potential to teach us something new about the way cancer works, and help us find more effective treatments, faster. At Flatiron, we believe that learning from the experience of every cancer patient is an imperative — it is the key to accelerating research and continuing to improve the quality of care. What stands in the way is an overwhelming technology challenge: much of the available, real-world clinical data is unstructured and stored across thousands of disconnected community clinics, medical centers and hospitals. It is a problem that we believe we can solve.

The Sales Operations team is responsible for building gold standard business processes, metrics and reporting to help Flatiron’s sales and commercial teams run efficiently and effectively. These processes will focus primarily on sales automation, sales forecasting, analytics & metrics tracking, incentive compensation modeling and calculation, CRM adoption, and contract management.

As a member of this team, the Sales Operations Associate will partner with our sales, partnerships, finance, marketing, customer success, customer support and operational teams to provide analytical, strategic and operational support across both the Research and Provider business at Flatiron. This role will focus on problem solving and analytics to drive data-driven decision making for our Life Sciences Partnerships (LSP) and Provider teams. This role reports into the Director of Sales Operations.

Responsibilities:

  • Own and execute regular cadence of business analytics and reporting to support LSP, Provider and other internal teams (e.g., research and provider operations).
  • Support key strategic and operational initiatives through analyses and problem solving on root causes, market sizing, productivity and efficiency
  • Partner with internal stakeholders to support annual strategic planning exercise with analyses on market opportunities and demand, resourcing, and other operational elements.
  • Perform ad-hoc analysis as needed to support Sales Ops, Finance, LSP and Provider leadership

About you:

  • Bachelor’s degree
  • 2+ years of experience, preferably within Strategy Consulting, Investment Banking, Equity Research, Venture Capital / Private Equity, Corporate FP&A or Sales Operations
  • Data-driven, detail-oriented, proactive, self-motivated, have a positive attitude, and are comfortable with ambiguity
  • Demonstrated problem solving experience, specifically with providing business insights and recommendations from data sets
  • Demonstrated experience presenting complex analysis and insights to audiences
  • Startup mindset, and enjoy working in a fast-paced environment

Bonus Points:

  • Experience with Salesforce and Adaptive
  • Passionate about healthcare and the fight against cancer
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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases

Location

Our office at One Soho is easily accessible and modern, and has all the amenities our employees need to be comfortable, productive and collaborative.

An Insider's view of Flatiron Health

What kinds of technical challenges do you and your team face?

An engineer and oncologist work together over several weeks to build an algorithm from a naive prototype to a highly specialized and flexible rule set that can accurately represent the lines of therapy for 95% of patients within a specific disease subset.

Abhishek

Software Engineer

How does the company support your career growth?

As engineering manager, I am invested in the professional development of the people I work with. I train team members by pulling them out of their comfort zones to the uncomfortable territory. At Flatiron, it is one of our values - greatness and comfort rarely co-exist.

Kevin

Software Engineer

What is your vision for the company?

At Flatiron, we believe that learning from the experience of every cancer patient is an imperative — it is the key to accelerating research and continuing to improve the quality of care. Our mission is to serve cancer patients and our customers by dramatically improving treatment and accelerating research.

Zach Weinberg

Co-Founder, President and COO

What's the biggest problem your team is solving?

Instead of studying the cells, I now have the opportunity to write about the patients. I can tell their stories through the research lens and enable them to advance clinical cancer research through their experiences. I certainly never lose sight of the human behind the cell anymore.

Rana

Medical Writer

What are Flatiron Health Perks + Benefits

Flatiron Health Benefits Overview

Flatiron has a holistic approach to employee experience. We promote a culture with wellness at the forefront.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
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