West Creek 6 (12076), United States of America, Richmond, Virginia
Senior Associate, Brand Agency Relations
This is an exciting opportunity for a talented marketing professional to join the Capital One Brand Agency Relations team as a Senior Associate, responsible for sourcing and managing top creative agencies, video production companies, and flexible staffing solutions including freelancers and dedicated resources used by the Brand department and assigned Lines of Business (LOBs). The ideal candidate will have a strong understanding of how to develop great partnerships while managing performance and risk, and a passion for building industry connections to uncover tools and insights for the benefit of customers in the Brand department.
What you'll do:

• Serve as relationship manager/lead for external video production partners, freelancers and dedicated resources who support enterprise marketing needs
• Provide robust data analysis and reporting services in the areas of spend, utilization and overall return on investment with our managed third parties
• Demonstrate the ability to grow and maintain relationships internally and externally with video production partners, freelancers and dedicated resources
• Collect and analyze performance feedback for managed third parties aligned with this role via quantitative and qualitative surveys and joint stakeholder discussions to frame up opportunities for development
• Collaborate with internal and external partners to resolve issues, facilitate corrective actions and conduct follow-up activities
• Collect and analyze agency rate cards to ensure accurate benchmarking and obtain the best pricing
• Support our Brand Diversity, Inclusion & Belonging initiatives through sourcing, analysis and reporting
• Support creative requests from our internal Pro Bono team by partnering with existing agencies
• Develop solid understanding of financial services competitive category, stay current with marketing trends and identify opportunity areas

Who you are:
You want to be an EVIDENCE-BASED MARKETER .

• Your curiosity is endless - there's always something else to learn
• You're flexible and not afraid of change - in fact you welcome the challenge
• You share your point of view, but seek out what might be missing and listen
• You have big ideas and know the best ones are driven by proof, persistence and patience
• You're a storyteller - you simplify the complex and compel your audience to act
• You know how to enjoy yourself - while fun isn't mandatory, it certainly seems to follow you
• You care - about the work, your team and the customers you serve

Basic Qualifications

• Bachelor's Degree or Military Experience
• At least 2 years of experience in relationship management

Preferred Qualifications

• 3+ years of experience in relationship management at an agency or video production company
• Passion for marketing, creativity and brand building and the growing video production and freelancer landscape
• Strong verbal and written communication skills with a focus on active listening and negotiation
• Strong analytical and reporting skills with a focus on distilling key insights and opportunities

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
New York City (Hybrid On-Site): $99,500 - $113,600 for Sr. Associate, Brand
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).