Staff Product Designer

| New York, NY, USA | Remote | Hybrid
Employer Provided Salary: 200,000-250,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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Contentsquare’s Product Analytics team is looking for a Staff Product Designer. Our products help our customers make better experiences — because of that, we think our data and analytics tools should also provide a high level of care and craft, designed with contemporary user- and human-centered practices.


The Staff Product Designer works alongside the Design Director, leading design efforts for the whole Product Analytics offering. You’ll operate across a range of design practice, from up-front research, insights, and strategy, through to ideation, prototyping, and testing, and to delivery of final designs. We're not looking for ‘unicorns,’ who are expected to be brilliant at everything, but we do presume comfort throughout the design process, and an ability to oversee and lead even those areas that you’re not expert in.

What you’ll do:

  • Provide creative and strategic leadership for design and throughout product development for our Product Analytics offering
  • Partner with product and engineering leaders across Contentsquare
  • Lead upfront user research to better understand user needs and behaviors, and translate research insights into elegant user experiences that satisfy user needs, business requirements, and technical constraints
  • Design and document workflows and wireframes, bringing them alive as high-fidelity visual composites built upon our Design System
  • Spearhead the development of experience-led product vision 
  • Create strategic design deliverables such as strategy decks, customer journeys, visions of future experiences and evangelize these artifacts across teams
  • Be an active stakeholder to key ‘horizontal’ activities such as Design System development
  • Participate in the creation of a framework for establishing and assessing design quality 
  • Work with design, research, program management, and product leaders on process for product development
  • Advocate for Accessibility and Inclusive Design practices
  • Share ideas, successes, and knowledge to build trust and extend the reach of the discipline overall
  • Coach and mentor other designers within your team

What you’ll need to succeed:

  • Has an extensive track record for shipping delightful products and user experiences
  • Knows how to analyze a problem, consider research and data, then propose and deliver a solution
  • Collaborates effectively with stakeholders and helps to steer debates into decisions during team discussions
  • Demonstrates strong leadership and design direction, guiding design teams toward superlative outcomes 
  • Mastery of Interaction Design and Visual UI design, supplemented with strong abilities in adjacent skills such as UX Research, UX Writing, Information Architecture, and Analysis and Insights Development.
  • Understands how design work connects with broader business value 
  • Experience working in complex systems with multiple audiences and complicated workflows; enterprise SaaS and experience with different data visualization techniques is a plus
  • Possesses excellent communication, presentation and collaboration skills
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • D3JSLibraries
    • ReactLibraries
    • FigmaDesign
    • InVisionDesign
    • MiroDesign
    • SketchDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • TrelloManagement
    • DocuSignCRM
    • HubSpotCRM
    • SalesforceCRM
    • MailChimpEmail
    • SlackCollaboration
    • ZoomCollaboration
    • Monday.comProject Management

Location

Our NYC office offers a breathtaking rooftop with views of the freedom tower, and is located in a very commutable area in downtown Manhattan. There are plenty of dining options and an entertainment for lunch or after work to celebrate team wins.

An Insider's view of Contentsquare

What's the biggest problem your team is solving?

Our team supports the business cross-functionally in engaging our clients that drives retention and growth, and we have many great clients!

I manage programs that get our clients engaged on a more macro-level, which is key if we want to grow and be scalable, and keep our customers excited about the product and our partnership.

Camille

CX Manager

How has your career grown since starting at the company?

I joined Contentsquare as a Sr. Recruiter and 18 months later, was promoted to Head of Global TA Ops and now lead a global team of 15 people. Since Day 1, my bosses have entrusted me with tasks I had no prior experience in, and they truly foster an environment where I feel comfortable and confident jumping at opportunities and facing them head on.

Yanilda

Head of Global Talent Acquisition Operations

What is your vision for the company?

ContentSquare will be the leader in the Experience Analytics solutions arena. We will accomplish this goal thru focused efforts and execution on creating continuous value for our customers and delivering world-class solutions to the marketplace via the most talented, diverse and engaged employees in the SaaS World.

Chip

Chief Revenue Officer Americas

What are Contentsquare Perks + Benefits

Contentsquare Benefits Overview

Employees at Contentsquare are our top priority, which is why we offer a plethora of benefits and perks. We are committed to keeping our employees engaged and motivated at work, and we do this by supporting a healthy work-life balance for employees.

Culture
Volunteer in local community
Contentsquare employees are encouraged to give back to their communities by using a volunteer day to support philanthropic and social well-being organizations.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Summer hours
Flexible work schedule
Remote work program
Contentsquare employees, whether based in New York or Denver, have the opportunity to work remotely for 2-3 days per week and are offered a work-from-home allowance to level up their home office.
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Our ERGs are dynamic communities, led by the CSquad, that provide a safe haven for individuals who share common identities, life experiences, or allyship to connect, support, and advocate for others.
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Contentsquare covers 85% of the benefits premium.
Life insurance
We offer $10,000 of basic life insurance and employees have the option to enroll in supplemental life insurance and pay extra.
Pet insurance
Wellness programs
Contentsquare offers a variety of wellness programs, including annual wellness stipends, in-office fitness classes, and full access to Plumm, our mental health support program.
Team workouts
Mental health benefits
Contentsquare has implemented new meeting efficiency guidelines to protect your time, and in addition, offers programs and stipends to support wellness, including Plumm, our mental health support prog
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
All full-time permanent employees are offered stock options upon joining Contentsquare.
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
We have virtual events where our employees will include their kids as part of the fun! We've had virtual bracelet making, painting, and halloween activities where parents are able to bring their kids.
Company sponsored family events
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Contentsquare offers full-time US employees an unlimited vacation policy and encourages them to take a minimum of 3 weeks per year.
Paid volunteer time
Our employees are offered one day per year to volunteer, but they can also use their unlimited paid time off to volunteer.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Home-office stipend for remote employees
Professional Development
Job training & conferences
We allocate budget for each function to take advantage of this.
Lunch and learns
Promote from within
Mentorship program
Contentsquare recognizes the importance of mentorship in navigating and advancing careers. We have a rigorous matching process for mentors and mentees.
Continuing education stipend
Online course subscriptions available
Customized development tracks
Personal development training
Virtual coaching services
Apprenticeship programs
Contentsquare offers apprenticeships in Europe and internships in the United States through our Emerging Talent Program.

Additional Perks + Benefits

Annually, our Compensation and Benefits team assesses different benefits and programs to incorporate into our offerings. This is crucial to us as we acknowledge the continuous evolution in the world, and we must be dedicated to enhancing our benefits gradually to ensure our CSquad have the necessary resources to thrive.

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