Job Description
We are looking for an energetic, self-starter to join our Enterprise Information Technology team to help us identify and deliver digital and technology solutions that drive business outcomes for the Ethics & Compliance Office (ECO or the "Business") in areas such as Privacy and Policy Management . The Technical Product Manager is a key member of the Legal, Compliance and Security Value team.
The Technical Product Manager plays a critical role in implementing, managing, and overseeing the IT products that enable the Business's strategic priorities . They are responsible for creating a wide range of documentation to captur e and catalog comprehensive business requirements essential for the successful delivery of new or upgraded IT solutions. Additionally, they initiate dialog within each product area 's Business clients to identify pain points and emerging business demand provid ing this feedback on new business opportunities into the Value Team's technology roadmap.
They possess a strong understanding of enterprise technology solutions and the ability to anticipate and prioritize the needs of the B usiness . This role leverages solution architect skills to develop a complete understanding of the technology requirements . They must have a good grasp of the current technology portfolio , ability to plan and execute on the technology roadmap, and the agility to address ad-hoc support requests when appropriate . The ability to identify and analyze the organization's technology ecosystem to find existing enterprise solutions to support new business demand is desirable .
A key aspect of the Technical Product Manager's role is to apply standard techniques and tools to analyze and monitor the performance of specified products. This includes capturing metrics such as Net Promoter Score (NPS) to ensure continuous improvement. They actively support problem resolution and take necessary actions based on feedback and usage of the products in use.
Key Responsibilities

• Owns and manages a product throughout its lifecycle.
• Acts as a liaison between B usiness stakeholders and development teams by building and maintaining effective relationships with stakeholders at various levels of the organization.
• Defines the overall product vision and strategy, emphasizing value, business outcome, and user experience.
• Facilitates effective communication, manages stakeholders' expectations, and ensures desired outcomes are achieved.
• Works closely with t echnical subject matter experts (SMEs) and job families, such as Information Architecture and Software Engineering.
• Ensures compliance applications and platforms adhere to relevant regulatory and industry standards, collaborating with stakeholders to identify and remediate gaps.
• Actively participates in Agile development processes, prioritizing and delivering product features iteratively.
• Makes product decisions aligned with Business objectives and industry best practices .
• Strategically manages one or more pro ducts to meet specific goals and objectives , including resource allocation, risk management, and portfolio optimization.
• Develops and regularly calibrates metrics to evaluate the performance of each product.
• Drives continuous product discovery to understand user needs and translate them into actionable solutions and product backlog.
• Creates, maintains , and prioritizes the product backlog to maximize value delivery and ensure long-term sustainability.
• Drives release and support planning and execution, including go- live strategies. Manages the day-to-day activities related to internal or external technology resources or suppliers .
• Tracks fina n cial metrics with an understanding of total cost of ownership (TCO) of the product.
• S olicits input from Business subject matter experts (SMEs) to establish the requirements baseline.
• Defines and manages scoping, requirements definition, and prioritization activities for both large and small-scale changes and assists with more complex change initiatives.
• Follows agreed-upon standards and applies appropriate techniques to elicit and document detailed requirements.
• Investigates, manages, and applies authorized requests for changes to baselined requirements, following the change management policy.

Education

• Bachelors in IT, Engineering, Computer Science, or related field.

Required Skills

• Minimum 5 years of experience in product development and road mapping ability to define product vision, set strategic goals, and drive product development throughout the lifecycle.
• 5 or more years of experience in leading and managing internal and external matrixed development and delivery teams.
• Proficiency in technical resource management, defect resolution, feature development, and platform hardening.
• E xpertise in solution design, including the ability to translate business requirements into effective technical solutions that meet user needs and deliver value.
• Familiarity with Agile methodologies and experience in the system development life cycle (SDLC) policies.
• Experience in business process architecture and workflow modeling.
• Expertise in system integration, migration, data mapping and data modeling.
• Strong communication and stakeholder management skills , including presentations to internal customers and executive leadership.

Desired Skills

• Experience working in the pharmaceutical or healthcare industry is a plus.
• Strong analytical, problem-solving, and com munication skills.
• Proficient in requirements management, including scoping, definition, and prioritization of requirements, ensuring alignment with business objectives .
• Knowledge of corporate compliance business processes ( e.g. , Privacy ) including relevant regulations and standards, is beneficial.
• Capable of developing and implementing effective controls to streamline processes and improve operational efficiency.
• Skilled in strategic planning, with the ability to analyze market trends, identify opportunities, and develop plans for long-term business growth.
• Proficient in asset management, ensuring proper utilization and optimization of resources to achieve organizational objectives .
• Knowledge and experience with internal and external API integrations.
• Experience with MS PowerPlatform.

#eligibleforer
NOTICE FOR INTERNAL APPLICANTS
In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.
If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separationpackage, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.
Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.
Current Employees apply HERE
Current Contingent Workers apply HERE
US and Puerto Rico Residents Only:
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.
We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
EEOC Know Your Rights
EEOC GINA Supplement
Pay Transparency Nondiscrimination
We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.
Learn more about your rights, including under California, Colorado and other US State Acts
U.S. Hybrid Work Model
Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as "remote".
Under New York State, Colorado State, Washington State, and California State law, the Company is required to provide a reasonable estimate of the salary range for this job. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate's relevant skills, experience, and education.
Expected salary range:
$111,400.00 - $175,300.00
Available benefits include bonus eligibility, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. For Washington State Jobs, a summary of benefits is listed here .
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Regular
Relocation:
No relocation
VISA Sponsorship:
No
Travel Requirements:
10%
Flexible Work Arrangements:
Hybrid
Shift:
1st - Day
Valid Driving License:
No
Hazardous Material(s):
N/A
Required Skills:
Asset Management, Benefits Management, Management System Development, Product Management, Requirements Management, Stakeholder Relationship Management, Strategic Planning, System Designs
Preferred Skills:
Job Posting End Date:05/14/2024
A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Requisition ID:R292315