Top Customer Success Jobs in NYC
The Senior Client Services Consultant provides administrative and customer service to the Professional Employer Organization (PEO), managing customer relationships and ensuring satisfaction. Responsibilities include client communication, project management, and coordination with internal teams to deliver exceptional service and support.
Seeking a Senior Director of Client Servicing and Operations to lead the servicing function at a high-growth healthcare company. Responsibilities include team leadership, client management, vendor partner management, and developing servicing strategies. Compensation range is $97,750 - $115,000 yearly with additional benefits and equity eligibility.
Seeking a Senior Customer Success Manager to focus on client relationships, optimize campaign performance, manage key accounts, and lead organizational workflows. Core responsibilities include maintaining accounts, supporting revenue growth, and providing product expertise to clients.
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The Senior Professional Services Veterinarian- Dermatology Specialist will support the commercial, medical, and business needs of the companion animal business unit in the field of dermatology. Responsibilities include serving as a subject matter expert in companion animal dermatology, developing strategic initiatives, collaborating with customers and industry leaders, and representing the company at scientific events.
The Senior Customer Success Manager at BlackLine delivers post-sales efforts to assigned customers via a consultative Customer Success program strategy focused on optimizing customer adoption of subscribed licenses and products, preventing attrition, and enhancing customer health and satisfaction. They use their expertise in the company's platform and products to provide best practice deliverables, coaching, Business Reviews, Customer Success Reviews, and success planning aligned with customer goals.
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Seeking a Customer Care Supervisor to drive operational strategy of customer experience, enhance customer service at scale, and lead a team of Customer Care Representatives. Responsible for defining and implementing team KPIs, staffing, training, and driving customer satisfaction. Requires 6+ years of customer service experience with 2+ years in a supervisory role and a Bachelor's or Associate's degree preferred.
Client Success Manager at VideoAmp, responsible for building strong client relationships, delivering value, and driving retention and growth.
Client Success Associate at Ethic responsible for managing client relationships, supporting advisors, and delivering values-aligned portfolios. Requires 2-4 years of professional work experience and a Bachelor's degree. Must have financial services experience and a service-oriented mindset. Strong organizational and communication skills are essential for success in this role.
Head of Client Partners responsible for defining and driving strategic outcomes for key Strategic Accounts in North America. Establishing relationships with senior stakeholders, influencing strategic objectives, and driving alignment and progress within customer organizations. Managing account plans, revenue forecasting, and pipeline management. Leading a team in the ad-tech/mar-tech industries with a focus on sales, account expansion, and revenue growth. Requires strong communication, leadership, and collaboration skills.
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The Enterprise Customer Success Manager at Trustpilot manages strategic and key customers, identifies metrics for customer success, ensures timely delivery of solutions, travels to meet customers, acts as a trusted advisor, and manages a book of business.
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