Top Customer Success Manager Jobs in NYC, NY

The Customer Success Manager will drive client adoption, maximize engagement with TULU's products, and ensure measurable ROI for property management and landlord clients, while developing customer success processes and improving client satisfaction.

As an Enterprise Customer Success Manager, you'll advise key customers on maximizing platform use, drive satisfaction, retention, and manage post-sales activities while collaborating with various internal teams.

The Associate Customer Success Manager will manage a portfolio of SMB customers, focusing on retention and health improvement through proactive outreach, data monitoring, and collaboration with internal teams to resolve issues and enhance product usage.

As a Scaled Customer Success Manager, you'll manage over 1,000 SME customers, driving product adoption and revenue growth through data insights, lifecycle marketing, and customer engagement strategies, while collaborating with various internal teams.

The Enterprise Customer Success Manager drives customer satisfaction, retention, and product adoption through relationship-building, project management, and cross-team collaboration.

As a Customer Success Manager, you'll drive customer retention and growth, ensuring clients maximize value from their social advertising. Responsibilities include managing client relationships, collaborating with teams, providing consultative advice, and contributing to knowledge building within the organization.

Manage and grow relationships with Fortune 500 customers, ensuring effective use of Radar's location-based products. Drive customer success through knowledge, support, and opportunity identification.

Manage mid-market customer relationships, drive adoption and engagement, reduce churn, collaborate cross-functionally, and develop customer success processes.

Manage a book of Tier 2/3 accounts to ensure retention and growth through tailored account planning, programmatic adtech consultancy, data-driven performance reviews, upsell/cross-sell strategies, and cross-functional coordination to mitigate churn and improve ROI.

As a Technical Customer Success Manager at monday.com, you'll guide B2B clients in leveraging AI for business transformation, provide technical consultation, and drive product adoption through data-driven strategies.

The Customer Success Manager will lead AI consulting, drive digital transformation, and enhance client relationships, focusing on using monday.com's platform effectively.

The Customer Success Manager will strengthen relationships with key stakeholders, understand their business goals, provide expert guidance on the platform, and track customer success metrics.

The Agency Customer Success Manager will maintain agency partnerships, drive product adoption, enhance agency success, and provide strategic guidance in digital advertising.

Manage daily outreach and training calls with small business customers to drive adoption of websites, SEO, ads, and AI features, prevent churn, recover delinquent accounts, capture feedback, and collaborate with product and support teams to ensure customer value and retention.

As a Customer Success Manager at Trayd, you will build relationships with customers post-launch, ensuring their success in payroll operations, guiding them through features, troubleshooting issues, and advocating for their needs internally. You will handle multiple accounts and seek opportunities for account growth while improving internal processes and customer experience.

The Customer Success Manager at Vercel will drive consumption growth across enterprise accounts, fostering executive relationships and delivering strategic support to enhance the adoption of Vercel's platform.

The SMB Account Manager will manage 400 child care provider accounts, driving engagement, upsell opportunities, and customer satisfaction while fostering strong relationships.

The Scaled Customer Success Manager will manage a high volume of accounts using data-driven strategies and tools to optimize customer engagement, retention, and satisfaction.

The incumbent will manage customer relationships, ensuring satisfaction and guiding users on EliseAI products while addressing technical issues and strategizing with sales for client success.

The Senior Enterprise Customer Success Manager will manage strategic relationships with enterprise customers, focusing on compliance frameworks and driving measurable outcomes and growth.

As a Customer Success Manager, you'll develop and maintain relationships with veterinary hospital partners, strategize account growth, and gather customer feedback to inform product development and long-term goals.

The Enterprise Customer Success Manager will guide enterprise clients in utilizing AI tools for marketing success, ensuring high engagement and satisfaction with their software solutions.

Customer Success Managers at Octus increase user adoption, retention rates, develop relationships, and support the wider team. They engage with law firms, investment banks, and advisory firms, ensuring smooth onboarding and enhancing customer experiences.

The Customer Success Manager leads efforts to enhance customer satisfaction and retention, utilizing data analytics and cross-functional collaboration to reduce churn and improve engagement across various customer segments.

As a Customer Success Manager, you will manage relationships with strategic school districts, promote BrainPOP's resources, facilitate onboarding, and pursue growth opportunities while ensuring customer satisfaction and retention.