Top Customer Success Manager Jobs in NYC
Seeking a highly motivated Tech Touch Customer Success Manager to manage a portfolio of customers, drive customer retention and expansion, and collaborate with cross-functional teams for customer success. Responsibilities include developing strategies, executing Tech-Touch methods, and leveraging data for decision-making.
Customer Success Manager at FreeWheel, a Comcast company, dedicated to the Beeswax Demand Side Platform programmatic offering. Responsibilities include training customers, consulting on best practices, making recommendations, liaising with cross-functional teams, and troubleshooting issues.
Customer Success Manager at Aircall responsible for growing and nurturing a portfolio of accounts, developing strong relationships, maximizing growth opportunities, and contributing to customer satisfaction.
As a Customer Success Manager, you will be instrumental in driving revenue growth and maximizing customer lifetime value. Your primary responsibility will be to act as the primary point of contact for a multi-million dollar book of business of post-sale customers, and to understand key business objectives, nurture and expand relationships, drive renewal rates, and identify upsell opportunities.
Enterprise Customer Success Manager responsible for delivering value to key business customers, developing strong relationships, driving adoption and high customer satisfaction, gathering customer insights, and working on expansions and renewals. Focus on maximizing the value of Grammarly for clients and building the next-generation customer success motion.
Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare...
Enterprise Customer Success Managers empower providers to maximize the value of Zocdoc by engaging key stakeholders at large, complex healthcare entities and delivering data-driven insights for successful outcomes.
Seeking a results-driven Customer Success Manager with experience in running campaigns on major DSPs. Responsibilities include supporting the US business team, acting as a programmatic ambassador, and developing optimization strategies for client accounts.
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As a Customer Success Manager, you will be responsible for strategic onboarding, relationship building, proactive leadership, exceptional communication, product and roadmap alignment, data-driven insights, account management expertise, resilience, and accountability. You will work closely with engineering leaders, enable product development teams, and shape the customer success organization at an early-stage startup.
The Senior Technical Customer Success Manager will be responsible for building and maintaining strategic relationships with customers, serving as a product expert, providing world-class support, driving product adoption, and facilitating client engagement. Strong communication skills, technical knowledge, and experience in a client-facing role are required.
As an Enterprise Customer Success Manager, you will proactively drive new product attachment and build strong relationships with the largest and strategic customers. Advocate for the customer internally and focus on a positive customer experience. Collaborate cross-functionally to ensure customer success and loyalty. Monitor usage trends to uncover renewal risks and optimize opportunities for growth.
The Technical Customer Success Manager will own strategic relationships with customers, serve as a product expert, and ensure customer satisfaction. They will provide support, host workshops, drive product adoption, and gather customer feedback. Strong communication and technical skills are required, along with the ability to analyze data.
Lead satisfaction, retention, adoption, operations, and revenue efforts across Integral Ad Science’s partners. Manage client relationships, drive customer success, identify opportunities for increased adoption and revenue, and provide product feedback. Build trusted relationships with key stakeholders and execute all core duties of a Customer Success Manager.
Customer Success Manager at Smartling responsible for ensuring positive customer health and retention by onboarding customers, providing training and education, communicating with customers, implementing account planning strategies, and demonstrating the value of Smartling to customers.
Customer Success Manager role at Argyle, a fast-growing remote-first startup specializing in real-time income data platforms. Responsibilities include managing strategic customer relationships, analyzing customer data, and creating scalable customer success processes.
Customer Success Manager responsible for driving revenue growth, maximizing customer lifetime value, and building strong relationships with key clients. Collaborate with cross-functional teams to support customers at every stage of their journey and identify upsell opportunities. Lead strategic meetings, drive value alignment with business objectives, and advocate for customers internally. Responsible for renewals and thought leadership with executive sponsors.
Looking for a Customer Success Manager to ensure the success and adoption of the Workato Intelligent Automation Platform. Responsibilities include developing business relationships, providing technical expertise, driving product usage, and being the customer advocate within Workato. Must be available to work US hours.
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The Enterprise Customer Success Manager at Trustpilot manages strategic and key customers, identifies metrics for customer success, ensures timely delivery of solutions, travels to meet customers, acts as a trusted advisor, and manages a book of business.
Customer Success Manager role at Canary Technologies, responsible for onboarding customers, managing relationships, identifying product gaps, and acting as a trusted advisor. Requires 3+ years of experience in Customer Success or Account Management.
Customer Success Manager at Merkle Science, providing blockchain transaction monitoring and intelligence solutions for web3 companies, digital asset service providers, and more. Requires 4+ years of account management experience, strong relationship and people management skills, and proven sales track record. Well-being focus, industry-leading compensation, and career growth opportunities available.
Experienced Customer Success Manager role at Genius Sports focusing on managing sportsbook customer accounts in North America, building strong relationships, identifying new business opportunities, and driving revenue growth through upselling existing customers. Position reports to the Head of Customer Success, North America.
Looking for a Customer Success Manager to ensure the long-term success of customers by providing support throughout their life cycle. Responsibilities include managing customer health, data analysis, technical solutions, and collaboration with internal teams. Requires excellent communication skills and 4+ years of experience in a similar role.
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Join the Loyalty Advocate team at Loom (Atlassian) to drive end-to-end success, renewal and growth leadership, strategic alignment, data-driven decision-making, customer advocacy, and team contribution. This role offers a competitive salary range with benefits, bonuses, and equity opportunities.
As a Customer Success Manager at Knotch, you will be responsible for building strong relationships with enterprise clients, helping them achieve desired outcomes through content intelligence, and providing actionable recommendations to optimize results. This role requires a strong work ethic, communication skills, and a love for data-driven decision-making.
The Principal Success Manager partners with customers to accelerate the business value they receive from BlackLine's cloud software solutions. They assess current processes, design innovative solutions, and work on post-sales efforts to optimize customer adoption and satisfaction. The role involves building strong relationships with key stakeholders and guiding customers on their digital transformation journey with BlackLine.
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