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Top Customer Success Manager Jobs in NYC, NY

2 Days AgoSaved
In-Office
New York, NY
100K-150K Annually
Senior level
100K-150K Annually
Senior level
Artificial Intelligence • Information Technology • Marketing Tech • Software • SEO
The Enterprise Customer Success Manager will guide enterprise clients in maximizing the value of Scrunch's AI search optimization software, ensuring client satisfaction and successful onboarding.
Top Skills: Ai PlatformsSaaSSeo
2 Days AgoSaved
In-Office
New York, NY
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Artificial Intelligence • Information Technology • Marketing Tech • Software • SEO
The Enterprise Customer Success Manager will engage with 10-20 enterprise clients, ensuring adoption of Scrunch's AI platform, translating data into strategic recommendations, and guiding clients through onboarding, education, and satisfaction efforts.
Top Skills: Generative AiMarketing TechnologySaaSSeo
Reposted 9 Days AgoSaved
In-Office
New York, NY
85K-110K Annually
Junior
85K-110K Annually
Junior
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
Manage high-volume accounts, driving customer success through technology and data-driven strategies while maintaining strong relationships and addressing strategic goals.
Top Skills: GongPlanhatSalesforceZendesk
Reposted 2 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
75K-100K Annually
Senior level
75K-100K Annually
Senior level
AdTech • Artificial Intelligence • Digital Media • Marketing Tech • Social Media • Software • Generative AI
Manage customer relationships, deliver exceptional support, drive adoption, advocate for customers, and collaborate with internal teams to optimize customer success initiatives.
Top Skills: Smartly.Io PlatformSocial Advertising
Reposted 11 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
116K-175K Annually
Senior level
116K-175K Annually
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
As an Enterprise Customer Success Manager, you'll advise key customers on maximizing platform use, drive satisfaction, retention, and manage post-sales activities while collaborating with various internal teams.
Reposted 3 Days AgoSaved
Hybrid
New York, NY
100K-140K Annually
Junior
100K-140K Annually
Junior
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
The Customer Success Manager will onboard and manage enterprise clients, coordinate internally for implementation, resolve issues, and maintain customer relations.
Top Skills: Google LookerGoogle SuiteSalesforce CRMSQLZendesk
4 Days AgoSaved
In-Office
New York, NY
105K-130K Annually
Mid level
105K-130K Annually
Mid level
Artificial Intelligence • Software • Automation
The Mid-Market Customer Success Manager will manage customer relationships, drive business outcomes, and enhance customer value through collaboration with cross-functional teams. Responsibilities include developing success plans, executing growth strategies, conducting trainings, and improving operational processes.
Top Skills: AIWorkforce Management Software
Reposted 5 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
116K-175K Annually
Senior level
116K-175K Annually
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
The Enterprise Customer Success Manager drives customer satisfaction, retention, and product adoption through relationship-building, project management, and cross-team collaboration.
Reposted 6 Days AgoSaved
Hybrid
New York, NY
179K-200K Annually
Senior level
179K-200K Annually
Senior level
Artificial Intelligence • Productivity • Software
The Enterprise Customer Success Manager will drive customer adoption and retention, serve as a product expert, and innovate Customer Success initiatives at Notion, focusing on Enterprise accounts.
7 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
65K-75K Annually
Junior
65K-75K Annually
Junior
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Associate Customer Success Manager supports Business Development and Account Executives, ensuring operational excellence and high-quality client experience while managing multiple accounts and execution of campaigns.
Top Skills: Ad TagsAffiliate MarketingCpaCplCreative TestingDisplay AdvertisingLead GenerationMedia BuyingNative AdvertisingPerformance Marketing PlatformsProgrammatic Advertising
8 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
120K-130K Annually
Junior
120K-130K Annually
Junior
Artificial Intelligence • Marketing Tech • Software
Manage and grow relationships with existing customers, ensure product adoption, track ROI, and identify upsell opportunities through client data analysis.
Top Skills: Ai AgentsData Analysis
Reposted 8 Days AgoSaved
Hybrid
New York, NY
106K-132K Annually
Mid level
106K-132K Annually
Mid level
Artificial Intelligence • Productivity • Software
Manage customer portfolios, onboard new clients, run outreach campaigns, and enhance product adoption while providing tailored consultations and support.
Top Skills: GainsightNotionSalesforce
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Reposted 9 Days AgoSaved
Remote or Hybrid
New York, NY
86K-95K Annually
Junior
86K-95K Annually
Junior
Productivity • Sales • Software
Engage with customers to deliver support, drive retention, and identify opportunities for upselling through consultative interactions and strategic discovery sessions.
Top Skills: B2B SaasCrm Tools
Reposted 17 Minutes AgoSaved
Easy Apply
Remote or Hybrid
New York, NY
Easy Apply
97K-147K Annually
Senior level
97K-147K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.
Top Skills: IotSaaS
10 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
102K-110K Annually
Mid level
102K-110K Annually
Mid level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
As an Enterprise Customer Success Manager, you will drive product attachment and foster strong relationships with strategic customers, ensuring advocacy and positive experiences, while managing onboarding and identifying growth opportunities.
Top Skills: B2BSaaS
Reposted 10 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
42-46 Hourly
Mid level
42-46 Hourly
Mid level
HR Tech • Payments • Professional Services • Software
As a Customer Success Manager at Justworks, you will build relationships with customers, drive satisfaction, and collaborate with teams to promote products and services while ensuring long-term success on the platform.
Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
New York, NY
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.
Top Skills: Legal TechSaaS
Reposted 2 Days AgoSaved
Remote or Hybrid
New York, NY
5-5 Annually
Senior level
5-5 Annually
Senior level
Information Technology • Sales • Security • Cybersecurity • Automation
As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.
Top Skills: Active DirectoryCybersecurityIdentity ProtectionInformation SecurityLinuxNetworkingWindows
Reposted 11 Days AgoSaved
In-Office
New York, NY
Mid level
Mid level
Software
The Customer Success Manager will drive client adoption, maximize engagement with TULU's products, and ensure measurable ROI for property management and landlord clients, while developing customer success processes and improving client satisfaction.
Top Skills: Crm SystemsSalesforce
3 Days AgoSaved
Easy Apply
Remote or Hybrid
New York, NY
Easy Apply
97K-131K Annually
Senior level
97K-131K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.
Top Skills: IotSaaS
Reposted 5 Days AgoSaved
Remote or Hybrid
New York, NY
122K-227K Annually
Senior level
122K-227K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
As a Principal Customer Success Manager, you will manage high-value customer accounts, drive value and adoption, and mentor other CSMs. You will lead initiatives and act as a trusted advisor to ensure long-term success for customers.
Top Skills: Customer Success PlatformsGainsightSalesforce
Reposted 5 Days AgoSaved
Remote or Hybrid
New York, NY
75K-140K Annually
Mid level
75K-140K Annually
Mid level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Customer Success Manager at SailPoint ensures customer satisfaction, manages relationships, facilitates renewals, and advocates for customers' success through the effective use of SailPoint solutions.
Top Skills: Crm Software
Reposted 5 Days AgoSaved
Easy Apply
Remote or Hybrid
New York, NY
Easy Apply
Mid level
Mid level
Legal Tech • Software • Generative AI
As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.
Top Skills: B2B SaasLegal Technology
Reposted 15 Days AgoSaved
In-Office
New York, NY
140K-160K Annually
Junior
140K-160K Annually
Junior
Mobile • Software
Manage and grow relationships with Fortune 500 customers, ensuring effective use of Radar's location-based products. Drive customer success through knowledge, support, and opportunity identification.
Top Skills: SaaS
7 Days AgoSaved
Remote
New York, NY
82K-82K Annually
Junior
82K-82K Annually
Junior
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Customer Success Managers engage with SMB customers to drive business success through interactive meetings, technical support, and customer engagement strategies. Responsibilities include data analysis, problem solving, and revenue retention discussions.
Top Skills: ChilipiperGoogle SuiteMS OfficePos SoftwareSalesforce CRMSlack
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