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Top Customer Success Manager Jobs in NYC, NY

Reposted YesterdaySaved
Easy Apply
Hybrid
New York, NY
Easy Apply
116K-175K Annually
Senior level
116K-175K Annually
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
As an Enterprise Customer Success Manager, you will guide key customers to maximize value from our platform, manage post-sales activities, develop relationships, and ensure customer satisfaction and retention.
Reposted 2 Days AgoSaved
In-Office
New York, NY
129K-252K Annually
Senior level
129K-252K Annually
Senior level
Artificial Intelligence • Digital Media • eCommerce • Marketing Tech • Software
The Strategic Customer Success Manager builds relationships with key stakeholders, drives data-driven use cases, and ensures customer satisfaction and retention while collaborating across teams.
Top Skills: AIData-Driven MarketingMlMobileSaas Solutions
Reposted 3 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
30-34 Annually
Junior
30-34 Annually
Junior
Healthtech • Information Technology • Software • Telehealth
Customer Success Managers enhance provider success on the Zocdoc platform by understanding their goals, upselling features, and improving performance through effective communication and relationship management.
Reposted 9 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
96K-112K
Mid level
96K-112K
Mid level
Cloud • Enterprise Web • Software
The Customer Success Manager will guide enterprise customers to achieve positive business outcomes, ensuring retention and expansion while managing a portfolio of clients.
Top Skills: Salesforce
Reposted 9 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
115K-140K Annually
Senior level
115K-140K Annually
Senior level
Enterprise Web • Fintech • Payments • Software • Financial Services
The Customer Success Manager drives client relationships, manage upsell processes, resolves issues, and collaborates with internal teams to ensure customer satisfaction with Narmi's services.
Top Skills: B2B FintechDigital BankingProject Management
Reposted 9 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
116K-175K Annually
Senior level
116K-175K Annually
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
The Enterprise Customer Success Manager builds relationships with strategic customers, ensuring they achieve maximum value from the platform through onboarding, product training, and ongoing support.
Reposted 20 Hours AgoSaved
Remote
New York, NY
120K-140K Annually
Junior
120K-140K Annually
Junior
Healthtech
Manage 20-50 customer accounts, support implementation and onboarding, and strengthen relationships to enhance product usage in healthcare.
Top Skills: GCPGoPythonReactReact NativeTypescript
YesterdaySaved
Easy Apply
Remote or Hybrid
New York, NY
Easy Apply
Senior level
Senior level
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
As a Customer Success Manager, you'll build relationships with clients, ensuring satisfaction and retention while identifying upsell opportunities and achieving customer goals.
Top Skills: AISaaS
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Reposted 10 Days AgoSaved
In-Office
New York, NY
130K-170K Annually
Senior level
130K-170K Annually
Senior level
Artificial Intelligence • Software • Automation
Manage strategic customer accounts, drive business outcomes, gather feedback for product improvements, and improve retention strategies.
Top Skills: AIWfm
Reposted 10 Days AgoSaved
In-Office
New York, NY
105K-165K Annually
Mid level
105K-165K Annually
Mid level
Artificial Intelligence • Digital Media • eCommerce • Marketing Tech • Software
As a Customer Success Manager, you will manage client relationships, drive growth through strategic plans, and leverage AI for campaign performance improvement.
Top Skills: AIMlSaaS
Reposted 10 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
89K-152K
Mid level
89K-152K
Mid level
AdTech • Big Data • Digital Media • Marketing Tech
The Customer Success Manager will onboard new accounts, maintain client relationships, ensure campaign success, and drive growth in client revenues through effective client engagement and support.
Top Skills: GainsightExcelMicrosoft PowerpointMicrosoft WordSalesforce
Reposted 10 Days AgoSaved
Hybrid
New York, NY
140K-170K
Senior level
140K-170K
Senior level
Artificial Intelligence • Productivity • Software
The Mid-Market Customer Success Manager will drive customer success through onboarding and adoption, work with sales for renewals and expansions, and innovate on customer success programs.
Top Skills: Notion
Reposted 10 Days AgoSaved
In-Office
New York, NY
120K-155K Annually
Junior
120K-155K Annually
Junior
Mobile • Software
As a Customer Success Manager, you will support customers in maximizing value from the Radar platform through relationship building, technical support, and project management.
Top Skills: Geofencing SdksLocation-Based ServicesMaps Apis
Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
New York, NY
Easy Apply
86K-106K
Mid level
86K-106K
Mid level
Artificial Intelligence • Healthtech • Telehealth
Manage relationships with partners, drive adoption of best practices, oversee customer lifecycle, and present data-driven insights to decision-makers for optimal product utilization.
Top Skills: CRMData VisualizationSaaS
12 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
38-40
Junior
38-40
Junior
HR Tech • Payments • Professional Services • Software
The Customer Success Manager will build relationships with customers, driving satisfaction and revenue growth while advocating for customer needs and facilitating retention strategies.
Top Skills: Hr TechSaaS
Reposted 12 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
55K-75K
Junior
55K-75K
Junior
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Client Success Manager will oversee client campaigns, ensuring they meet performance goals and coordinating efforts between clients and internal teams.
Top Skills: ExcelMS OfficePowerPointProgrammatic Advertising
Reposted 14 Days AgoSaved
Remote or Hybrid
New York, NY
140K-165K
Senior level
140K-165K
Senior level
Productivity • Sales • Software
The Senior Mid Market Customer Success Manager is responsible for building client relationships, driving product adoption, managing onboarding, and leading cross-functional projects to ensure customer success with monday.com.
6 Days AgoSaved
Easy Apply
Remote or Hybrid
New York, NY
Easy Apply
85K-114K Annually
Senior level
85K-114K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves managing relationships with top customers, assisting them in utilizing the IoT platform, and driving customer success through strategic support and collaboration across teams.
Top Skills: IotSaaS
Reposted 8 Days AgoSaved
Easy Apply
Remote
New York, NY
Easy Apply
Mid level
Mid level
Cloud • eCommerce • Security • Software • Cybersecurity
As a Customer Success Manager, you will manage customer relationships, drive product adoption, oversee account health, and collaborate to prevent churn while developing and implementing customer growth strategies.
Top Skills: CRMGoogle SuiteHubspot
Reposted 12 Days AgoSaved
Remote
New York, NY
Mid level
Mid level
Big Data • Fitness • Healthtech • Software • Analytics • Energy
The Customer Success Manager at Arcadia is responsible for managing non-enterprise client relationships, ensuring data quality, and providing support through technical troubleshooting and training.
Top Skills: BoxCloud TechnologiesConfluenceJIRAMS OfficeProgramming LanguagesSQL
7 Days AgoSaved
Remote
New York, NY
50K-55K
Entry level
50K-55K
Entry level
Artificial Intelligence • Marketing Tech • Real Estate
The Junior Client Success Manager supports clients by providing training and product knowledge, managing retention efforts, and ensuring documentation of client interactions.
Top Skills: Salesforce
7 Days AgoSaved
Remote
New York, NY
50K-55K
Entry level
50K-55K
Entry level
Artificial Intelligence • Marketing Tech • Real Estate
The Client Success Manager will support clients by providing training, managing retention efforts, and ensuring successful product usage, while documenting interactions accurately.
Top Skills: Digital MarketingSaaSSalesforce
Reposted 7 Days AgoSaved
Easy Apply
Remote
New York, NY
Easy Apply
85K-105K
Mid level
85K-105K
Mid level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
The Customer Success Manager at Smartling is responsible for customer onboarding, retention, growth, and satisfaction. This role involves close collaboration with various internal teams to ensure customers achieve their goals using Smartling's platform.
Top Skills: Saas Solutions
8 Days AgoSaved
Remote
New York, NY
50K-55K
Entry level
50K-55K
Entry level
Artificial Intelligence • Marketing Tech • Real Estate
As a Junior Client Success Manager, you will support clients, manage retention, provide training, and advocate for client needs while maintaining accurate records.
Top Skills: Salesforce
Reposted 8 Days AgoSaved
Remote
New York, NY
Junior
Junior
Artificial Intelligence • Fintech • Payments • Software • Consulting • Financial Services • Automation
The Customer Success Manager will establish relationships with clients, manage accounts, identify new opportunities, and provide support throughout the NetSuite sales cycle.
Top Skills: NetSuiteSalesforce
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