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Top Customer Success Manager Jobs in NYC, NY

Reposted 7 Days AgoSaved
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Hybrid
New York, NY
Easy Apply
146K-195K Annually
Senior level
146K-195K Annually
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
As an Enterprise Customer Success Manager, you'll advise key customers on maximizing platform use, drive satisfaction, retention, and manage post-sales activities while collaborating with various internal teams.
YesterdaySaved
Easy Apply
Hybrid
New York, NY
Easy Apply
65K-75K Annually
Mid level
65K-75K Annually
Mid level
Consumer Web • Information Technology • Sales • Software
As a Customer Success Manager, you will onboard customers, drive product adoption, ensure customer satisfaction, and maintain customer health to reduce churn.
Top Skills: CRM
Reposted YesterdaySaved
Easy Apply
Hybrid
New York, NY
Easy Apply
75K-100K Annually
Senior level
75K-100K Annually
Senior level
AdTech • Artificial Intelligence • Digital Media • Marketing Tech • Social Media • Software • Generative AI
As a Customer Success Manager, you'll drive customer retention and growth, ensuring clients maximize value from their social advertising. Responsibilities include managing client relationships, collaborating with teams, providing consultative advice, and contributing to knowledge building within the organization.
Top Skills: FacebookPinterestSmartly.Io PlatformSnapchatSocial Advertising
Reposted YesterdaySaved
Easy Apply
Hybrid
New York, NY
Easy Apply
146K-195K Annually
Senior level
146K-195K Annually
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
The Enterprise Customer Success Manager drives customer satisfaction, retention, and product adoption through relationship-building, project management, and cross-team collaboration.
Reposted 3 Days AgoSaved
Hybrid
New York, NY
75K-100K Annually
Mid level
75K-100K Annually
Mid level
Information Technology • Real Estate • PropTech
The Client Success Manager at CompStak will onboard customers, manage relationships, resolve issues, drive business reviews, and ensure customer satisfaction and value growth.
Top Skills: Salesforce
Reposted 3 Days AgoSaved
Hybrid
New York, NY
179K-200K Annually
Senior level
179K-200K Annually
Senior level
Artificial Intelligence • Productivity • Software
The Enterprise Customer Success Manager will drive customer adoption and retention, serve as a product expert, and innovate Customer Success initiatives at Notion, focusing on Enterprise accounts.
Reposted 5 Days AgoSaved
In-Office
New York, NY
Mid level
Mid level
Software
The Customer Success Manager will drive client adoption, maximize engagement with TULU's products, and ensure measurable ROI for property management and landlord clients, while developing customer success processes and improving client satisfaction.
Top Skills: Crm SystemsSalesforce
Reposted 5 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
30-34 Annually
Junior
30-34 Annually
Junior
Healthtech • Information Technology • Software • Telehealth
Customer Success Managers help Zocdoc providers improve their performance on the platform by building relationships, addressing challenges, and driving product feature adoption.
6 Days AgoSaved
Easy Apply
In-Office
New York, NY
Easy Apply
73K-154K Annually
Mid level
73K-154K Annually
Mid level
Artificial Intelligence • Information Technology • Internet of Things • Marketing Tech • Social Media • Software • SEO
As a Customer Success Manager, you will manage customer portfolios, drive product adoption, collaborate with teams, and ensure customer satisfaction and retention.
Top Skills: Customer Experience PlatformsDigital Experience PlatformsDigital Marketing TechnologiesLocal SeoMarketing Performance ManagementOrganic SearchReputation ManagementSocial Media Marketing Platforms
Reposted 8 Days AgoSaved
Hybrid
New York, NY
150K-175K Annually
Mid level
150K-175K Annually
Mid level
Fintech • Information Technology • Machine Learning • Marketing Tech • Software • Business Intelligence • Big Data Analytics
The Customer Success Manager will drive client relationships, strategize, and ensure business outcomes while collaborating with various teams. They will manage customer success plans, implement solutions, and foster partnerships with C-suite stakeholders.
Top Skills: PythonSQL
Reposted 8 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
72K-108K Annually
Junior
72K-108K Annually
Junior
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
As a Customer Success Manager, you will ensure customers achieve their goals with Klaviyo by providing tailored success plans, addressing issues, and fostering relationships with stakeholders.
Top Skills: E-Commerce PlatformsEmail Marketing PlatformsGoogle SuiteGoogle SheetsMicrosoft Office SuiteSalesforce
6 Minutes AgoSaved
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Remote or Hybrid
New York, NY
Easy Apply
167K-180K Annually
Mid level
167K-180K Annually
Mid level
Legal Tech • Software • Generative AI
Lead and mentor Customer Success team members, manage client accounts for retention and growth, resolve client issues, and optimize product adoption.
Top Skills: AISaaS
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6 Minutes AgoSaved
Easy Apply
Remote or Hybrid
New York, NY
Easy Apply
195K-203K Annually
Senior level
195K-203K Annually
Senior level
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive client success and growth, ensuring high adoption and retention of Eve's legal tech solutions among law firms, while managing key relationships and contributing to product evolution.
Top Skills: Legal TechSaaS
6 Minutes AgoSaved
Easy Apply
Remote or Hybrid
New York, NY
Easy Apply
167K-180K Annually
Senior level
167K-180K Annually
Senior level
Legal Tech • Software • Generative AI
The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.
Top Skills: Data AnalysisLegal Tech SolutionsSaaS
9 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
145K-175K Annually
Senior level
145K-175K Annually
Senior level
Fintech • Real Estate • Software • PropTech
The role involves managing enterprise accounts, building client relationships, driving platform adoption, and ensuring customer success in a B2B SaaS environment.
Top Skills: GainsightHubspotSalesforce
Reposted 9 Days AgoSaved
In-Office
New York, NY
100K-165K Annually
Senior level
100K-165K Annually
Senior level
Artificial Intelligence • Digital Media • eCommerce • Marketing Tech • Software • Automation
Manage a portfolio of specialty retail clients to enhance revenue growth and multi-product adoption while fostering executive relationships and using data insights for operational excellence.
Top Skills: AdtechAIAnalyticsEcommerceMartech
Reposted 9 Days AgoSaved
In-Office
New York, NY
140K-160K Annually
Junior
140K-160K Annually
Junior
Mobile • Software
Manage and grow relationships with Fortune 500 customers, ensuring effective use of Radar's location-based products. Drive customer success through knowledge, support, and opportunity identification.
Top Skills: SaaS
17 Hours AgoSaved
Remote or Hybrid
New York, NY
75K-115K Annually
Mid level
75K-115K Annually
Mid level
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
The Customer Success Manager II at RapidScale manages customer relationships, oversees service performance, and collaborates with internal teams to enhance client value and retention.
Top Skills: AWSAzureGoogleSalesforceServicenow
Reposted 17 Hours AgoSaved
Remote
New York, NY
143K-193K Annually
Senior level
143K-193K Annually
Senior level
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
The Customer Success Manager will lead customer engagement, drive product adoption, and enhance customer relationships for success with Dropbox. Responsibilities include managing deployments, addressing customer needs, and collaborating with internal teams for improved satisfaction and growth.
Top Skills: Api ProductsB2B SaasCrm SystemsE-Signature ApiGenerative Ai
10 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
70K-90K Annually
Junior
70K-90K Annually
Junior
Fintech • News + Entertainment • Software • Database • Financial Services
The Customer Success Manager will manage relationships with AmLaw 100 firms, drive customer engagement, and ensure product adoption while collaborating with internal teams to meet client needs.
Reposted 10 Days AgoSaved
Remote or Hybrid
New York, NY
86K-120K Annually
Junior
86K-120K Annually
Junior
Artificial Intelligence • Productivity • Sales • Software
The Tech Customer Success Manager engages with diverse accounts to drive growth and retention through strategic use of monday.com, collaborating with Sales and enhancing customer experience.
Top Skills: Monday.Com
Reposted 10 Days AgoSaved
Remote or Hybrid
New York, NY
102K-162K Annually
Mid level
102K-162K Annually
Mid level
Artificial Intelligence • Productivity • Sales • Software
As a Technical Customer Success Manager at monday.com, you'll guide B2B clients in leveraging AI for business transformation, provide technical consultation, and drive product adoption through data-driven strategies.
Top Skills: AIAPIsSaaS
Reposted 10 Days AgoSaved
Remote or Hybrid
New York, NY
102K-162K Annually
Mid level
102K-162K Annually
Mid level
Artificial Intelligence • Productivity • Sales • Software
The Customer Success Manager will lead AI consulting, drive digital transformation, and enhance client relationships, focusing on using monday.com's platform effectively.
Top Skills: AIAPIs
Reposted 10 Days AgoSaved
Remote or Hybrid
New York, NY
150K-200K Annually
Senior level
150K-200K Annually
Senior level
Artificial Intelligence • Productivity • Sales • Software
The Principal Customer Success Manager develops executive relationships, oversees product deployment, implements customer success strategies, and leads team mentorship. The role requires strategic planning, project management, and customer engagement to drive product adoption and satisfaction.
Top Skills: Ai Work PlatformSaaS
Reposted 10 Days AgoSaved
Remote or Hybrid
New York, NY
86K-120K Annually
Junior
86K-120K Annually
Junior
Artificial Intelligence • Productivity • Sales • Software
As a Tech Customer Success Manager, you will drive customer growth and retention by leveraging product knowledge, engaging clients directly, and collaborating with Sales teams. Your role involves managing multiple accounts, identifying customer signals, and leading initiatives to enhance adoption of monday.com.
Top Skills: Monday.Com
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