MaestroQA

MaestroQA

New York, NY
67 Total Employees
Year Founded: 2013
MaestroQA builds software to help Support teams gain insights from their data and improve the customer experience.

Our mission is to help companies across the world improve their customers’ experiences with better customer support. Our solutions streamline quality assurance practices, improve customer support coaching, and provide data-driven reporting. We’re growing rapidly to help reshape how some of the world’s fastest-growing and most innovative companies — including DraftKings, DoorDash, Etsy, Shopify, Peloton, and more — engage with their customers.

MaestroQA Offices

Remote Workspace

Employees work remotely.

Remote-first with strong bases in LA, SF, NY, and Singapore, we're a diverse team working to reinvent how customer support teams are run.

Typical time on-site: None
New York, NY

What the Team is Saying

Harrison Hunter
Daniel
David
Shantae
Heli
Nora
YuJin
Douglas
Coco
Ben
Aron
George
Vasu

Technology We Use

AWS (Amazon Web Services)
AWS (Amazon Web Services)
SERVICES
CircleCI
CircleCI
FRAMEWORKS
CSS
CSS
LANGUAGES
Cypress
Cypress
FRAMEWORKS
Django
Django
FRAMEWORKS
Docker
Docker
FRAMEWORKS
DynamoDB
DynamoDB
DATABASES
Flask
Flask
FRAMEWORKS
Flux
Flux
LIBRARIES
GitHub
GitHub
SERVICES
GitLab
GitLab
SERVICES
JavaScript
JavaScript
LANGUAGES
Jest
Jest
FRAMEWORKS
Lodash
Lodash
LIBRARIES
Meteor
Meteor
FRAMEWORKS
MongoDB
MongoDB
DATABASES
Node.js
Node.js
FRAMEWORKS
NoSQL
NoSQL
DATABASES
OAuth
OAuth
FRAMEWORKS
PostgreSQL
PostgreSQL
DATABASES
Python
Python
LANGUAGES
React
React
LIBRARIES
Redux
Redux
LIBRARIES
Ruby
Ruby
LANGUAGES
Ruby on Rails
Ruby on Rails
FRAMEWORKS
SQL
SQL
LANGUAGES
TypeScript
TypeScript
LANGUAGES
Figma
Figma
DESIGN
Google Analytics
Google Analytics
ANALYTICS
Google Docs
Google Docs
PROJECT MANAGEMENT
Google Drive
Google Drive
PROJECT MANAGEMENT
Google Slides
Google Slides
PROJECT MANAGEMENT
Trello
Trello
PROJECT MANAGEMENT
Clubhouse
Clubhouse
PROJECT MANAGEMENT
Amplitude
Amplitude
ANALYTICS
Adobe Bizible
Adobe Bizible
CRM
DocuSign
DocuSign
CRM
Intercom
Intercom
CRM
LinkedIn SalesNavigator
LinkedIn SalesNavigator
CRM
Marketo
Marketo
LEAD GEN
Outreach
Outreach
CRM
Salesforce
Salesforce
CRM
SendGrid
SendGrid
EMAIL
Webflow
Webflow
CMS
LeadIQ
LeadIQ
LEAD GEN
LinkedIn Sales Navigator
LinkedIn Sales Navigator
LEAD GEN
mixmax
mixmax
EMAIL

Articles We're In

Lucas Dean Lucas Dean
Published on December 29, 2022

5 Recently Hired Sales Reps Explain Why They Joined the Team

Sales professionals from five NYC companies shared what factors drove their decision to join their current teams and how their expectations aligned with reality.

Lucas Dean Lucas Dean
Updated on December 20, 2022

Better Together: How 7 NYC Companies Unified Their Engineers and Designers

Engineers and designers can sometimes feel disconnected. Team members from seven NYC companies shared their secrets to successful cross-team collaboration.

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Brigid Hogan Brigid Hogan
Updated on December 14, 2022

MaestroQA’s Secrets for Customer Success in 2023

Director of Customer Success Michelle Vanchieri stays tapped into best practices and expertise across the CS profession. Here are her insights.

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