Jobs at ServiceNow

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Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Lead large, complex initiatives to deliver world-class product experiences and transform how people work globally. Develop frameworks and principles to standardize cross-team work. Collaborate with multidisciplinary teams to deliver resonating user experiences and share knowledge with colleagues.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
ServiceNow is seeking a highly skilled and experienced Network Engineer/Architect to play a critical role in designing and implementing cutting-edge network solutions to support global operations. Responsibilities include network design and architecture, network security implementation, routing and switching optimization, private cloud expertise, network performance optimization, documentation, and reporting.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Develop and execute strategic pricing and packaging recommendations for ServiceNow's Creator Workflow Business Unit. Responsibilities include developing pricing strategy, analyzing price performance, and identifying growth opportunities.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Lead the development of Large Language Models for Enterprise Language Generation at ServiceNow. Collaborate with engineering and product teams to incorporate AI technologies into the platform roadmap. Architect elegant architectures and reusable components. Champion AI strategies and industry trends to leadership.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Seeking a visionary Director of Product Management to lead the Technology Workflow product line. Responsible for driving product strategy, roadmap, and execution for a suite of solutions that empower DT teams to automate core workflows and deliver exceptional service.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Sr. Global Solution Sales Executive responsible for spearheading market success for the Technology Workflow Businesses. Focus on driving growth strategy, enhancing solution sales capabilities, and orchestrating cross-functional ecosystem efforts. Collaborate with various teams to build a robust sales pipeline and capture market opportunities. Ideal candidate must bring GTM expertise, product knowledge, and sales excellence to drive results.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Senior Support Account Manager role at ServiceNow focusing on managing customer accounts and providing support to ensure customer success. Opportunity to work in a diverse and inclusive environment with a focus on sustainability and diversity. Competitive salary and benefits offered, with a strong emphasis on employee well-being and career progression. Join a dedicated team to make work better for everyone!
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
As a Senior Staff Product Security Engineer on the ServiceNow SSDL team, you will collaborate with developers and software architects on highly technical solutions to build secure and resilient software. Responsibilities include threat modeling, participating in architectural reviews, and mentoring security champions in secure software design.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Develop scoped applications on the ServiceNow platform, create and maintain API integrations, lead integration projects, enforce software engineering best practices, collaborate with product owners, design software for easy customization, contribute to new product features, and mentor colleagues.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Enablement Manager, Sales Role Excellence at ServiceNow is responsible for creating high-impact enablement materials and programs for different personas within the global sales teams. The role involves building strategic relationships, developing role-specific learning paths, optimizing enablement programs, and driving adoption of best practices.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Assess security risk and impact, conduct system scanning and vulnerability management, provide triage and remediation recommendations, collaborate with compliance teams for risk management.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Maintain automation test frameworks, collect quality metrics, design testing strategies, create test plans, support troubleshooting, lead quality efforts, diagnose issues, implement best practices, fluency with scripting in JavaScript, experience with testing techniques and tools, drive technical discussions.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
As a Senior Applied Research Scientist at ServiceNow, you will play a major role in building next-generation Large Language Models for Enterprise Language Generation. You will use your AI/ML expertise to solve real-world challenges and collaborate with a team to deliver high-quality solutions.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Technical Consultant - Impact role at ServiceNow involves delivering technical accelerators to customers, driving process improvements, developing new offerings, and mentoring team members to support clients in their digital transformation journey.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Lead hyperscaler/multi-cloud product strategy for a $100B+ company, communicate priorities, build consensus, work cross-functionally, integrate research into product requirements, and develop clear communications for different audiences.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Advisory Digital Solution Consultant at ServiceNow works closely with the Digital Sales team to support sales goals and coach early-career Digital Solution Consultants. Responsibilities include qualifying customer needs, participating in sales lifecycle, demonstrating products, mentoring, and staying current on product developments and competitors.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Provide technical support to customers for ServiceNow software and platform, troubleshoot issues, and communicate solutions effectively. Collaborate with other teams to resolve complex cases and suggest process improvements. Must have 0-2+ years of customer facing technical support experience, ability to troubleshoot technical issues, and read basic Java/JavaScript code.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Senior ITAM Solution Sales Executive at ServiceNow will oversee the US Federal market success of ServiceNow's ITAM products. Responsibilities include supporting territory strategy and planning, providing input to account planning, coaching team members, and championing diversity and inclusion. The role requires 7+ years of knowledge in specialty solutions and a Bachelor's degree in business, marketing, or a related discipline.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Senior Performance Support Consultant at ServiceNow is responsible for driving the successful closure of critical escalated technical issues for complex and strategically important customers. They use problem-solving skills and industry-leading tools to analyze ServiceNow instances and identify performance issues. The role also involves optimizing Java Virtual Machines and relational database performance to improve platform performance.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
ServiceNow is seeking an Industry Enterprise Architect with extensive experience in Retail organizations to join their team. The Enterprise Architect will engage with executives to identify pain points and opportunities, lead architecture and design engagements, and demonstrate how ServiceNow meets the needs of strategic customers. They will work on Business Transformation, Digital Products/Services, Platform as a Service, and more.