Business Analyst

| Hybrid
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TransferWise is making it cheap and easy to send money between the US and more than 50 countries - but we’re about more than just international money transfers. We are taking on an old, broken system with a new, fair, transparent way to move money around the world. With backing from world-class investors including Andreessen Horowitz, we have helped more than 1 million people live global lives.

We are looking for a generalist with rock-solid analytical skills who is looking to have an impact at a high-growth startup. You’ll work closely with the NYC-based US marketing and product teams, ensuring that your analysis and insights translate into meaningful outcomes and a better experience for our customers. Your success will directly impact our ability to grow into the #1 money transfer company in the US.

 

So, what’s the role? A good mix of business operations and pragmatic analysis

  • Team Planning and Performance Tracking — you will help drive the planning, budgeting and performance tracking processes for the North America team, which is distributed across four offices. This involves (a) building & maintaining dashboards, (b) projecting & sharing monthly product and growth updates, (c ) creating decks that clearly communicate plans, progress and learnings
  • [Product — the team scopes, builds and ships product changes and new features regularly. You will be heavily involved in this process, using data to help the team evaluate and prioritize opportunities, set up AB tests, define success metrics, track their performance, run ad hoc analyses, and communicate learnings.]
  • Marketing -- the team is constantly testing new marketing approaches. You’ll use data to help the team understand and improve performance, identify major trends that we can action. You’ll be helping our growing marketing team take our data-driven approach to the next level. We’re not just looking for someone who's good with data - you’ll need to develop an understanding of how growth through marketing works, and be able to coach and steer the whole team to look at the right numbers and draw good conclusion.
  • Customer Insights — you will work with our existing customer insights lead to understand our current and potential customers, digging into the quantitative data from survey results and combining it with other data sources. Based on your work, you’ll share actionable insights with the wider team.

What traits, skills and experience do I need?

  • Advanced knowledge of Excel including building models/dashboards. Looker, Google Analytics, SQL, Python knowledge a plus.
  • Track record of using data to form insights and produce business wins through iteration/testing
  • Ability to own projects start to finish including clear communication with stakeholders
  • Excellent communication skills - you can summarise the complex, and present data visually in a way that makes people say “got it!”
  • You go beyond the numbers and understand the why behind it
  • 1-2 years of experience in a data analysis role (including consulting, investment banking, etc)

 

Benefits:

  • Apart from a competitive salary and all-expenses-paid company holidays (which are completely insane)
  • A shiny new laptop of your choice
  • Team lunches every Friday
  • PTO
  • Dental and Medical care
  • 23 days holiday
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • KotlinLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • KafkaFrameworks
    • KubernetesFrameworks
    • Next.jsFrameworks
    • SpringFrameworks
    • MariaDBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • CanvaDesign
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • JIRAManagement
    • TrelloManagement
    • HootsuiteCMS
    • WordpressCMS
    • DocuSignCRM
    • HubSpotCRM
    • LinkedIn SalesNavigatorCRM
    • MailChimpEmail

Location

30 W. 26th St, New York, NY 10010

An Insider's view of WISE

What are some social events your company does?

We do socials in the office every week comprised of beers and wine and a variety of board and online games!
For more active folks, we have a running club and climbing club organized by our Wisers weekly!
Each quarter, our teams plan a social event - Bowling, laser tag and painting are just some of the fun events our teams have planned!

Ankita

Product Senior Manager

How do you collaborate with other teams in the company?

At Wise, we work in independent, autonomous teams. Each team has a different way of working, so it is important to build relationships with other departments. For large projects reoccurring meetings are great to ensure collaboration. The key point is to document all the decisions taken and have detailed product and technical specifications in place

Adith

Engineer

What are WISE Perks + Benefits

Culture
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Newbies at Wise are required to complete an unconscious bias training during their onboarding experience.
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Disability insurance
Wise will provide you with paid short-term and long-term disability coverage.
Dental insurance
Vision insurance
Health insurance
If you’re a full-time employee, you’re eligible to enroll in insurance coverage within your first 30 days of employment
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Our assistance programme provides 24/7 expert guidance and specialist support on any issue, from everyday matters to more serious problems that affect our employee’s wellbeing.
Financial & Retirement
401(K)
401(K) matching
You can start saving towards your retirement with our 401(k) plan where Wise will match 100% of your contributions from 1-2% and 50% of your contributions from 3-6%.
Company equity
We offer everyone who works for us RSUs as we’re building Wise together and want you to share in the success of our $5 billion company on a mission.
Employee stock purchase plan
Child Care & Parental Leave
Generous parental leave
18 fully paid weeks of parental leave for birth or adoption, if you’ve been at Wise for 1+ year at the due date or adoption date. This applies regardless of gender.
Adoption Assistance
Vacation + Time Off
Generous PTO
36 days annual leave (holiday, paid time off) per year, including local public holidays
Paid volunteer time
Wise offers employees one day of PTO per year to use towards volunteering either as an individual or with your team!
Sabbatical
To reward the time and effort you’ll put into Wise after 4 years working here, you’ll have the option to take 6-weeks paid time off and £1,000 financial support in addition to your annual leave.
Paid holidays
We offer all employees paid time off for public holidays
Paid sick days
You’ll receive 15 days of fully paid sick leave per year
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
When you’re craving a snack, you can also find a variety of treats and drinks in our kitchens. We also offer a weekly Team Lunch’s
Onsite office parking
Pet friendly
Relocation assistance
Home-office stipend for remote employees
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend

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