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City National Bank
City National Bank proudly offers services, tools and technology that put our people and communities first.
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Change Consultant

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Employer Provided Salary: 92,114-156,880 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

CHANGE CONSULTANT
WHAT IS THE OPPORTUNITY?
The purpose of the Change Consultant is to support the execution of City National Bank's Strategic Priorities through application of the bank's Enterprise Change Enablement & Adoption (ECEA) methodology and tools at the project level including creation and execution of required deliverables and supporting material in partnership with Strategic Change Managers, Change Owners, delivery partners and related project teams. The primary purpose of this role is planning and delivering strategic and transformational change, which is based on achieving measurable performance improvement and significantly enhancing CNB's function's ability to provide advisory services to business partners, enhancing controls and governance of financial reporting, and to meet regulatory and accounting policy changes.This role's mandate is responsible for leading the organizational change management planning and execution for one or more strategic priority projects with day-to-day focus on planning, prioritizing, and delivering change enablement and adoption needs of varying size, complexity and type:At the direction of a Strategic Change Manager, partner with Change Owners and Project Management Office resources to understand the nature, magnitude, and timing of changes to design and execute necessary change enablement and adoption strategies, tactics, and deliverables to support successful project deliveryAssess the scope and impact of the change and make recommendations to improve delivery capability by leveraging City National Bank's ECEA methodology and toolsResponsible for the creation and implementation of change enablement and adoption strategies for one or more projects focusing on the people side of change to drive faster adoption, higher utilization, and greater proficiency of the changes that impact colleagues and clientsResponsible for all phases of change enablement and adoption delivery from change vision and contributing to strategy development, organizational and cultural alignment, planning, execution and transition to BAU.Leads design, development, delivery, and management of stakeholder impact assessments, communications strategy and plan, training strategy and plan and other deliverables as prescribed in partnership with the Strategic Change Manager and Change Owner.
What you will do

  • Change Enablement & Adoption Delivery for City National Bank
  • At the direction of a Strategic Change Manager, acts as change enabler and drives one or more change initiatives across the bank identified as strategic priorities and provide guidance and support to related project teams.
  • Partners with Change Owners and project teams to drive and support implementation and adoption of our most important strategic priorities and key initiatives, as well as deliver an organizational culture of service excellence, efficiency, effort, collaboration, and enterprise.
  • Partners with leaders to enable the human side of transformation, ensuring people adopt the changes needed to promote the long-term success of our business.
  • Collaborates with Strategic Change Manager and Change Owners to understand business strategy around assigned projects, and own responsibility for the development, support and execution of organizational change management strategies and processes for defined projects related to the company's aims & objectives.
  • Ensures effective and consistent implementation of change projects, support on-going improvement efforts of project management and implementation discipline.
  • Ensures alignment with the bank's Enterprise Change Risk Management policy and Enterprise Change Management Office Procedure
  • Drives business value through effective ECEA processes and tools
  • Builds strong, collaborative relationships with Change Owners and delivery partners.
  • Change Enablement Capability Adoption for City National Bank
  • Drives forward the ECEA goal to enable the organization to consistently apply common change management processes and tools, ensure all colleagues have the individual competency to lead change and have that reflected in their performance expectations and to ensure the application of change management is developed as a strategic capability with ECEA tools and methodology embedded in all large-scale programs.
  • Serves as an active and visible coach to business partners, to model change leadership behavior, enablement, and integration into City National Bank change transformation delivery in alignment with the Enterprise Change Management Office procedure and Enterprise Change Risk Management Policy.


Must-Have*

  • Associate's Degree
  • 5+ years of progressive relevant experience leading medium to large change projects with a high level of value (benefit/cost), and moderate to high level of complexity and uncertainty
  • 5+ years of experience managing small to moderate projects, with third party vendors and projects with significant technical and/or regulatory component
  • 5+ years of previous experience working in a consulting, project/program management and/or organizational change management function, within Financial Services Industry
  • 5+ years of strong knowledge of program and project plan development & management, scheduling methodology, waterfall, agile and iterative methodologies, program and project metrics, analysis, and status reporting


Skills and Knowledge

  • Bachelor's degree background preferred
  • Prosci or other change management related certification preferred
  • Organizational Change Management
  • Project management
  • Impact and Influence
  • Leadership
  • Dealing with Ambiguity
  • Organizational Awareness
  • Resourceful Use of Others
  • Financial - Leverages understanding of business and financial concepts
  • Analytical and Conceptual Thinking
  • Stakeholder Management
  • Teamwork and Cooperation
  • Achievement Orientation
  • Strong communication, presentation, and facilitation skills with senior executives
  • Solid knowledge of relevant technology, standards, methodologies and audit requirements
  • Ability to make decisions and deal effectively with people


Compensation
Starting base salary: $92,114 - $156,880 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks .
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'
ABOUT CITY NATIONAL
We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies.

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Prateechi Singh
Data Scientist
TACKLE CHALLENGES
Latitude to shake up a global industry
Prateechi Singh appreciates that City National gives her and her peers space to spark innovation in a way that feels like a startup within the company. “My job requires me to be an investigator,” she said. “There is so much to work on, so much to learn. That’s what makes fintech exciting for me.” While she notes that the banking sector can be slow to adapt to change, Singh said the opportunity to tackle challenges from scratch and figure out how to evolve alongside new technologies like cryptocurrencies is invigorating.
Prateechi Singh appreciates that City National gives her and her peers space to spark innovation in a way that feels like a startup within the company. “My job requires me to be an investigator,” she said. “There is so much to work on, so much to learn. That’s what makes fintech exciting for me.” While she notes that the banking sector can be slow to adapt to change, Singh said the opportunity to tackle challenges from scratch and figure out how to evolve alongside new technologies like cryptocurrencies is invigorating.
My team is very passionate about what we do, and I feel this is the key to success for any project. We try to solve hard problems.
Srikant Vavilapalli
Senior Software Development Manager
WORK HARD, THEN RELAX
A focus on work-life balance
Srikant Vavilapalli said City National Bank’s remote culture is defined by a palpable level of trust between teammates. “We foster open dialogue, which enables me to share expectations and deliverables with my team so that they can execute on time,” he said. Yet this common sense of respect doesn’t just make Vavilapalli’s team more efficient. It also empowers team members to set flexible working schedules. For Vavilapalli, that means he has more time to bond with his daughter or focus on his hobbies, such as cycling and photography.
Srikant Vavilapalli said City National Bank’s remote culture is defined by a palpable level of trust between teammates. “We foster open dialogue, which enables me to share expectations and deliverables with my team so that they can execute on time,” he said. Yet this common sense of respect doesn’t just make Vavilapalli’s team more efficient. It also empowers team members to set flexible working schedules. For Vavilapalli, that means he has more time to bond with his daughter or focus on his hobbies, such as cycling and photography.
I appreciate that our leaders make it a priority to encourage us to take breaks and step away from our desks during the day.
Marj Galapon
Lead Full-Stack Engineer
EVOLVE + INNOVATE
Collaborate with peers and drive progress
A mix of teamwork, autonomy and flexibility offers the perfect environment for Marj Galapon. She appreciates no-meeting Fridays, which allow time to learn something new, and the flexibility to work remotely — even before the pandemic — to avoid spending hours commuting. But perhaps the most transformative element of the engineering culture is the focus on continuous improvement. “We are encouraged to learn new technologies and challenge each other, which motivates us to do better every time,” she said. “City National recognizes all who strive to do their best.”
A mix of teamwork, autonomy and flexibility offers the perfect environment for Marj Galapon. She appreciates no-meeting Fridays, which allow time to learn something new, and the flexibility to work remotely — even before the pandemic — to avoid spending hours commuting. But perhaps the most transformative element of the engineering culture is the focus on continuous improvement. “We are encouraged to learn new technologies and challenge each other, which motivates us to do better every time,” she said. “City National recognizes all who strive to do their best.”
Sometimes I am successful; sometimes I fail — but failure does not stop me from experimenting with new things.

What are City National Bank Perks + Benefits

City National Bank Benefits Overview

We strive to be the best at whatever we do, and that includes the benefits and perks we offer our colleagues.
We understand that colleagues have different needs. As a result, we look to offer a holistic program to support and address physical, emotional, financial and social needs.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Our 11 Colleague Resource Groups (CRGs) help colleagues deepen their relationships and knowledge at work, encouraging more people to connect, learn and celebrate with each other.
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
FSAs allow colleagues to set aside pretax dollars to help pay for medical and/or dependent day care expenses.
Disability insurance
Coverage generally begins the first day of the month following hire date. Short- and long-term disability benefits are available to colleagues to assist with periods of injury or illness.
Dental insurance
Preventive care as well as basic and major dental services are provided through either a preferred provider plan (PPO) or a dental maintenance plan (DHMO).
Vision insurance
Coverage is available for vision exams, contact lenses, glasses and frames.
Health insurance
Coverage generally begins on the first day of the month following employment, and colleagues are able to cover spouses, domestic partners and/or dependent children.
Life insurance
When you become eligible for CNB Benefits, the company will provide you with basic life insurance equal to 1½ times your annual base salary, up to a maximum of $100,000 of coverage – at no cost to
Wellness programs
Enjoy access to a wide range of health tools and resources, including health screenings, coaching and/or fitness challenges – all kept confidential and secure.
Financial & Retirement
401(K)
401(K) matching
Pretax and Roth 401(k) - the company matches 75% of the first six percent of eligible pay a colleague contributes each pay period. Match dollars are immediately vested.
Performance bonus
Some positions may be eligible for bonus and/or commissions.
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Vacation + Time Off
Paid volunteer time
Paid holidays
Paid sick days
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Customized development tracks
Paid industry certifications
View full list of perks + benefits
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