About Main Street Hub:

Main Street Hub is the voice of more local businesses than any other company. Utilizing its proprietary technology, the company offers a unique “do-it-for-you” marketing platform that integrates social media, customer reviews, web, and email marketing to help local businesses get more customers and keep them coming back, while saving them valuable time. Their team of dedicated, bright, positive people from all backgrounds is on a mission to create thriving local economies and help merchants and customers discover community.

Backed by leading investors, Main Street Hub was founded in 2010 and has grown to a team of over 700 colleagues with offices in both Austin, Texas and New York. Main Street Hub provides an essential service for local businesses and has been named one of the fastest growing private companies in the U.S. by Inc. Magazine, the fastest growing startup in Austin by the Austin Business Journal, and a Top Workplace by the Austin American-Statesman. Main Street Hub currently has more than 10,000 local business customers and has published more than 8 million messages across the web.

Our mission is to create thriving local economies. Through technology, creativity, and service, we provide great local businesses across the country with a do-it-for-you solution that helps them drive results, at a price that works for them.

For more information on our culture, check out https://blog.mainstreethub.com/why-our-values-matter.

About The People Team:

The Main Street Hub People Team is a group of individuals who believe in making a difference in people’s lives through our strategic partnership with business leaders and an unmatched level of customer service for our internal customers. Spreading across three office locations, we remain a united team as we seek to live the Main Street Hub values in everything we do. Main Street Hub’s goal is to support local heroes, we’re here to support Main Street Hub’s internal heroes.

This position will provide primary HR support for our New York City Sales Office. The HR Generalist in the NYC Office will partner with other members of the HR team. As the sole member of the HR team in NYC, this role is essential to the success of the Sales operations.

• Act as a strategic partner for all NYC sales leadership providing guidance and coaching for all HR matters
• Execute HR strategic projects to elevate the department’s support of the Company
• Support all performance management for the NYC office including semi-annual performance reviews, monthly new hire performance check-ins, and ongoing monthly sales performance evaluations
• Manage all NYC onboarding including I-9 verification, benefit enrollment, and new hire training
• Process all NYC terminations including exit interviews/surveys
• Support the development and execution of company-wide individual and manager training
• Partner with Sales leadership to facilitate the resolution of employee relations’ issues in a timely manner including the execution of investigations if necessary.
• Ensure policies, practices and procedures are administered in a fair and consistent manner and in accordance with all applicable local, state and/or federal laws.
• Research and recommend actions that will enhance overall organizational effectiveness and enhance the ability of the Company as well as foster a healthy work environment.
• Stay informed of changes and innovations in the field of human resource management and industry practices.
• Support ongoing benefits administration including qualifying events, processing medical leaves, answering questions, and solving enrollment issues.

Qualifications:

• Is highly effective at building trust and developing relationships with others
• Remain calm in high-stress environments and is able to diffuse tense situations with ease
• Attempts to solve problems proactively rather than waiting for direction or becoming frustrated
• Is able to prioritize and balance the planned versus unplanned, day-to-day tasks versus large projects.
• Thrives in a fast-paced, results driven, rapidly changing environment, high-growth sales environment
• Has exceptional verbal and written communication skills; proven ability to communicate effectively with all levels of leadership and staff.
• Is able to stand firm and remain committed when necessary and facilitate understanding when difficult or adverse decisions must be addressed or made.
• Can work autonomously in remote location while remaining aligned with the HR team in Austin, TX
• Has experience with ADP and Google based business products
• Has 5 years of progressively responsible Human Resources experience
• Has a bachelor’s degree in business, HR or a related field or the equivalent combination of experience and education is required.
• HR certification (PHR or SPHR) is strongly desired.

Benefits:

• Mission-driven, values-based culture.
• Competitive pay and eligibility for stock options.
• 15 days paid time off, plus company holidays.
• 100% paid medical, dental, and vision option.
• Paid parental leave.
• 401(k).
• New office in the heart of Midtown.