Job Description
Lead the forefront of innovative solutions analysis in a dynamic tech environment, driving success through expertise in data analytics and technical program delivery.
As an Intelligent Document Processing - Solutions Lead in Enterprise Technology within the Digital Document Services (DDS) Team , you will play a central role to providing solution and associated services for creation, capture, storage, retention, search and retrieval of document data and related artifacts & documents. These data are about client identification, relationships, products and transactions and pertains to corporate business. The overall Platform provides solutions towards content capture and management of structured and unstructured data including storage and management of images and provides comprehensive search technology across the firm.
Job responsibilities

• Collaborate with clients on their business requirements and processes and convert them to deliverable solutions and product enhancements.
• Partner with business stakeholders to understand their needs, objectives, and challenges.
• Elicit, document, and analyze business requirements, processes, and workflows
• Influence operation process changes for a low touch digitization strategy
• Define Document AI product feature and functions and manage the roadmap of deliverables.
• Work with teams to provide senior level technical direction, leadership, and guidance in operational use of AI and cloud solutions
• Design technical solutions that meet business needs, ensuring the delivered solutions are of high quality
• Collaborate with project managers to define project scope, objectives, and deliverables. Assist in project planning, estimation, and resource allocation
• Monitor project progress and identify potential risks or deviations from the plan
• Participate in system testing, user acceptance testing, and validation of implemented solutions.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in solutions analysis, technical program delivery, or a related field
• Proficiency in requirement gathering techniques, process modeling, and documentation
• Familiarity with project management methodologies and software development lifecycle
• Knowledge of relevant tools such as Microsoft Visio, JIRA, Confluence, MS Excel, PowerPoint and Word etc
• Hand on with Agile Methodology and ceremonies - Ability to write analysis stories
• Working experience - Data analysis, Reporting and MIS reporting
• Certification in Business Analysis (e.g., CBAP, CCBA) is advantageous
• Certification in AWS is beneficial
• Proven experience as a Solutions Analyst or in a lead product role
• Working experience - Data analysis, Reporting and MIS reporting

Preferred qualifications, capabilities, and skills

• Proficiency in requirement gathering techniques, process modeling, and documentation
• Familiarity with project management methodologies and software development lifecycle
• Knowledge of relevant tools such as Microsoft Visio, JIRA, Confluence, MS Excel, PowerPoint and Word etc

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.