Top Operations Jobs in NYC, NY

The VP of Commercial Operations leads strategy and execution to enhance revenue growth through operational excellence, cross-functional partnerships, and global service standardization.

Lead and develop a small AMER IT Services team, manage day-to-day IT operations for the NY site, support remote/unstaffed sites, handle vendor/facilities escalations, partner with global IT, drive process improvements, and own site budget and reporting.

The Head of Revenue Strategy will manage operations and readiness, optimize commercial teams, lead cross-functional initiatives, and design a tech stack for revenue operations.

The Head of Strategy & Business Operations will shape Adyen's strategy and operations, lead cross-functional initiatives, and build a high-performing team to drive company alignment and strategic goals.

Provide teller and branch operational support by processing and approving transactions, resolving teller-line issues, assisting customers with digital solutions, and supporting branch management with scheduling and operational tasks while following risk and compliance policies.

The role focuses on business operations and strategy, aiming to unlock customer value through effective account expansion, contract management, and strategic communication with stakeholders.

The Manager of Enrollment Fulfillment Operations leads a remote team, overseeing operational execution, employee development, process optimization, and ensuring compliance in delivery of enrollment materials.

The Manager of Proposal Support Operations leads a remote team overseeing proposal execution, team development, and process improvement to ensure high-quality proposal submissions that align with business goals.

The Conversational AI Operations Specialist will manage and optimize the AI chatbot Sidekick, focusing on quality assurance and content operations.

The Operations Engineer in Fleet Reliability ensures uptime of server nodes by managing provisioning, troubleshooting hardware/software issues, and improving system performance.

The Revenue Operations Lead will architect and operate Alchemy's revenue engine, managing pipeline generation, forecasting, and performance tracking across Sales, Marketing, and Customer Success.

Lead operational planning and reporting for Applied Data & Insights; codify operating model, prioritize and resource cross-functional projects, partner with Finance, People, TPMs, and product teams, govern vendor/tooling decisions, and standardize practices across analytics, data science, and platform teams.

Drive enterprise growth by diagnosing high-leverage opportunities, owning end-to-end initiatives, and building repeatable systems, playbooks, and automation. Join a Client Strategy, Client Implementations, or Compliance team to scale integrations, deepen client relationships, or turn compliance into a competitive advantage.

The Revenue & Billing Operations Manager oversees end-to-end revenue and billing operations, ensuring accuracy, driving automation, and collaborating with various departments to optimize processes and support billing-related issues.

Support sales leadership by translating strategy into execution: define KPIs, build dashboards, analyze data for forecasting, resource allocation, incentive design, policy and process optimization, and cross-functional program implementation to drive growth and efficiency.

Analyze data center operational practices, identify risks and inconsistencies, and create scalable enablement materials (SOPs, runbooks, templates, training). Partner with technicians, engineers, security, and compliance to validate procedures, support audit readiness, and leverage modern tooling including AI/LLM workflows to accelerate documentation and onboarding.

Lead operational excellence for Risk Financing reinsurance processes: own and improve SOPs, reduce waste, drive automation and data-driven KPIs, partner with Technology/Data and cross-functional teams, support governance, audits, and continuous improvement across the treaty lifecycle.

The Operations Specialist will manage crypto and fiat trade settlements, ensuring accurate settlements and reconciliation, and support growth in the crypto sector.

Lead and coach an operations team supporting investment advisor representatives; manage staffing, call/workflow queues, escalations, compliance reviews, process improvements, account application approval, and cross‑functional coordination to ensure service levels and operational efficiency.

The Branch Operations Coordinator is responsible for supporting daily operations, ensuring efficient processes, and providing excellent service to clients. Responsibilities include coordinating schedules, managing documentation, and assisting with various administrative tasks to enhance branch functionality.

The GTM Strategy & Operations Senior Associate will drive strategic projects to unlock growth, enhance sales, and improve customer value delivery.

Lead enterprise service delivery and operations for large National Accounts, overseeing a 900+ person organization and $12B+ revenue. Accountable for customer satisfaction, operational performance, risk management, talent development, and driving transformation using data, technology (including AI), and process optimization to improve NPS, persistency, SLAs, and profitability.

Part-time Revenue Operations contractor to design and run GTM tools, evaluate and integrate tech stack (HubSpot-centric), build outbound sequences, maintain enrichment and data quality, manage HubSpot workflows and reporting, and document systems for operational continuity.

As the Founding Strategy & Operations Lead, you will scale care delivery, own operational metrics, launch systems, and collaborate on product roadmap with the core team.

Provide high-volume customer and carrier support for telecom products (caller ID, LNP, routing). Manage porting orders, tickets, SLA adherence, escalate complex issues, liaise with engineering, analyze KPIs, and support 24/7 operations.