Top Operations Jobs in NYC, NY

Provides executive administrative and corporate governance support to the Deputy General Counsel and legal leadership. Manages Board and Committee meeting logistics, confidential materials, Board portals, corporate records, resolutions, action items, director onboarding, and shareholder meetings. Supports executive calendars, travel, expenses, communications, legal operations, budgeting, contracts, and vendors. Requires exceptional organization, discretion, communication, judgment, and ability to manage competing deadlines while working with executives, directors, and cross-functional teams.

Participate in an 18-week AI Operations residency focused on streamlining workflows, building internal tools, automating manual processes, improving QA and monitoring, measuring outcomes, and collaborating with stakeholders. Residents will learn Rokt’s platform and tools quickly, experiment with AI, and take solutions from concept through implementation in an onsite New York City environment.

Maintains and authenticates Standard Settlement Instructions and client reference data within Foreign Exchange Operations. Investigates payment risks, resolves settlement exceptions, supports internal partners and clients, and ensures compliance with funds transfer policies and regulatory requirements. The role requires strong attention to detail, judgment, analytical ability, and knowledge of financial markets, foreign exchange, and securities settlement processes.

Own and scale cruise business operations, including group inventory, booking accuracy, supplier workflows, commission reconciliation, and cross-border selling processes. Build scalable workflows, automation, controls, metrics, dashboards, and supplier data systems. Partner with product, engineering, payments, support, and partnerships teams to improve booking conversion, reduce operational friction, support technology launches, and turn recurring issues into durable process or technology fixes.

Partners with the President to advance Bilt’s Enterprise business through industry and competitive analysis, pricing and partnership modeling, opportunity diligence, contract review, executive presentations, sales support, and special projects. The role requires translating ambiguous commercial questions into actionable recommendations while coordinating with Finance, Product, and Sales in a fast-paced environment.

Own and execute strategic initiatives across the Data & Analytics organization, drive process improvement and automation, facilitate cross-functional working groups, support executive decision-making, and prepare leadership communications. The role requires strong problem-solving, stakeholder influence, commercial judgment, risk and controls awareness, organizational skills, and the ability to manage priorities in an ambiguous environment.

Manage end-to-end account reference data readiness and client service delivery for investment middle-office clients. Coordinate account launches, fund expansions, mandates, third-party onboarding, and closures across client services, operations, technology, and change teams. Lead client and internal meetings, resolve issues, provide status reporting, nurture stakeholder relationships, and drive process improvements and future operating-model enhancements.

Participate in an 11-week Operations internship supporting clearing, settlements, corporate actions, collateral management, and shared services. Analyze business needs using data, develop and implement strategic process improvements, manage team projects end-to-end, collaborate across global teams, and contribute to a cross-functional capstone initiative focused on advancing Operations.

Own Posh’s revenue operations infrastructure, including HubSpot architecture, automation, integrations, data quality, reporting, enablement, commissions, quotas, capacity planning, attribution, and GTM planning support. Partner with Finance and GTM leadership to maintain reliable systems, dashboards, compensation processes, and operating models across Sales, Customer Success, Account Management, Marketing, and Support.

Provides middle-office operational support for trading desks, including trade-break resolution, reconciliations, corporate actions, locates, buy-ins, risk controls, and operational data integrity. Coordinates cross-functional projects, supports new strategies, and improves tools, workflows, dashboards, and controls. Requires broad understanding of the trade lifecycle across equities, futures, and options, strong analytical and communication skills, and experience with Excel and Bloomberg.

Own and improve CX Services operational processes across Expert Services and Partner Services. Lead operational improvement programs, develop data-driven reporting, translate business needs into technical requirements, and partner with Salesforce, Business Systems, Data Engineering, and Enablement teams. Drive change management, process adoption, stakeholder alignment, and scalable AI-enabled solutions while influencing cross-functional teams without direct reports.

The job description is not yet available. Based on the title, this role appears to lead operational activities supporting product, engineering, and technical solutions teams.

Own day-to-day IT operations across support, onboarding and offboarding, device lifecycle, identity management, SaaS administration, office IT, and compliance controls. Administer Okta, MDM platforms, Google Workspace, Slack, and related systems while automating repetitive workflows and improving self-service documentation. Support SOC 2 and HITRUST requirements, maintain accurate identity data, and provide responsive assistance to remote employees and office users as the company scales.

Leads Customer Success revenue operations, including renewal forecasting, retention and expansion planning, customer health analytics, capacity planning, performance management, reporting, and process optimization. Partners with Customer Success, Finance, Revenue Operations, IT, and other teams to standardize operating models, improve data accuracy, and drive revenue effectiveness across the post-sales organization.

Own GTM business operations for Cloudflare’s Revenue organization, supporting the Revenue Chief of Staff, executive priorities, communications, leadership engagement, and Field Advisory Board programs. Drive cross-functional initiatives, track decisions and commitments, improve operational processes, and leverage AI and automation. The role requires strong executive communication, judgment, organization, proactive ownership, and the ability to deliver results amid ambiguity and competing priorities.

Leads Customer Success operations and a team of analytical business partners. Responsibilities include forecasting, business reviews, planning, headcount and capacity analysis, territory assignments, KPI tracking, data-driven insights, process optimization, systems strategy, and piloting new workflows. The role partners with senior leadership to influence decisions, improve productivity, scale commercial teams, and drive revenue outcomes.

Serve as the COO’s strategic right hand, owning company-wide planning, OKRs, operating cadences, execution reviews, decision management, and high-priority cross-functional initiatives. Diagnose issues using data, recommend actions, assign accountable owners, and improve executive-team operations. Partner with HR and Finance on organizational health, staffing, and productivity. The role also supports senior hiring, board and investor materials, and automation of manual processes.

Owns employee IT operations, including onboarding, offboarding, device procurement and management, identity and access administration, software licensing, technical support, and internal integrations. The role automates recurring workflows, manages macOS security and compliance, troubleshoots networking and accounts, and partners with security and engineering on access controls, audit readiness, documentation, and scalable IT processes.

Leads global Ads go-to-market strategy and operations across approximately 200 products, four sales channels, and three regions. Owns product adoption goals, performance reporting, launch governance, testing operations, and operating frameworks. Partners with Product, Engineering, Sales, Marketing, Data Science, and regional leaders to improve commercialization, revenue performance, and organizational effectiveness. Manages and develops a team of five while driving strategic initiatives, process improvements, automation, and executive accountability.

Leads IT operations across infrastructure, cloud services, end-user computing, cybersecurity operations, service delivery, and vendors. Ensures secure, reliable, scalable technology services; establishes continuity, disaster recovery, incident response, and ITIL-based service management; manages investments and operational metrics; and develops high-performing cross-functional IT teams supporting clinical, research, educational, and administrative objectives.

Coordinates operational processes, administrative workflows, contracts, vendors, subscriptions, personnel processes, budgets, facilities, scheduling, and organizational initiatives. Maintains records, procedures, trackers, and shared resources while supporting project implementation, meetings, documentation, and process improvement across teams.

Own regional revenue operations for the Americas by managing forecasting, pipeline analysis, performance reporting, CRM data quality, dashboards, business reviews, territory planning, and sales process improvements. Partner with sales and cross-functional leaders to improve revenue performance, standardize operations, and implement AI-assisted workflows and automation. Use Salesforce, Gong, Claude, and analytical models to provide actionable insights and improve forecast accuracy.

Own the launch and ongoing operations of ServiceNow’s Carahsoft distribution program across the US and Canada. Responsibilities include establishing operating frameworks, onboarding resellers, managing deal flow and revenue reporting, coordinating inventory, ensuring public-sector and commercial compliance, tracking KPIs, and resolving cross-functional issues. The role requires channel operations expertise, knowledge of US and Canadian procurement requirements, and regular travel to distributor and partner sites.

Own the execution of strategic Operations initiatives, including planning rhythms, reporting, accountability mechanisms, AI-powered workflows, and cross-functional programs. Partner with leadership and Technology, Finance, Accounting, and Customer Success teams to improve operational efficiency, coordinate dependencies, resolve bottlenecks, and scale operating systems. Use data, dashboards, and progress tracking to inform decisions, maintain visibility, and drive high-impact work to completion.

Own and improve recurring Business Development workflows, including deal-process coordination, CRM management, reporting, dashboards, meeting operations, leadership materials, and cross-functional initiative tracking. The role will implement process improvements, AI tools, and automations while maintaining data quality and documentation. It partners with BD leadership, Product, Tech, BizOps, and R&D to improve operational efficiency and support deal-flow execution.