Manager, 3PL Final Mile
ABOUT THE ROLE
Peloton is seeking a hands-on Manager to oversee 15-25 3PL sites in a region of our Final Mile delivery network throughout North America (US and Canada) consisting of external sites across multiple partners. This position requires a strong leader with knowledge of delivery, final mile solutions and a deep understanding of managing 3rd parties to achieve company goals. The candidate will be responsible for the execution of key performance indicators directly related to member satisfaction, cost per delivery, inventory accuracy, delivery quality and capacity planning. In addition to strategic skills and agility, this leader must have specific knowledge and experience in the supplier base and how to drive performance of 3rd parties.
YOUR DAILY IMPACT AT PELOTON
- Drive performance of established department goals and organize workforce to accomplish results within budget and on schedule.
- Execute financially sound, data-driven business strategies and solutions, which improve operating performance.
- Responsible for managing external relationships and effectively communicating with third party service providers on all aspects of the program to include program execution, IT interface, customer service, risk management and sales growth.
- Develop strategic partnerships with assigned Final Mile delivery locations to achieve a high level performance.
- Be knowledgeable in industry trends, technology and macros, tailwinds, headwinds and competitive positioning and maneuvers affecting business as it relates to inventory, distribution, efficiency, warehousing and final mile functions.
- Drive operational excellence, delivering quality and cost effective solutions that exceed member expectations.
- Fully responsible for all “Final Mile” logistics functions (from last mile delivery hubs to people’s homes) for your designated sites.
- Foster all aspects of a great "Final Mile" experience, from scheduling delivery to the in-home experience.
- Communicate, coach and train Final Mile delivery locations in all aspects of proper product handling and assembly to meet quality improvement goals.
- Expected Travel >75%
- Remote: Ok
YOU BRING TO PELOTON
- 4+ years managing or working in 3rd party Final Mile operations
- Consistent track record in leading execution of 3rd party final mile operations
- Proven track record of creating and driving best in class final mile processes and key performance indicators that will result in a LEAN focused organization, with the goal of the “Perfect Delivery,” cost savings & efficiency gains
- Deep knowledge of supply chain with functional depth in North America final mile service offerings (including in house and 3rd party), middle mile and multi-site warehouse operations in a complex environment
- Experience leading strategic partnerships with various internal departments, 3rd Party providers, IT, operations center, manufacturing and refurb teams
- Experienced in planning, budgeting and forecasting process, monitor financial performance through key indicators and achieve maximum results with budgeted resources
- WMS and/or Order Management System and other related technology
- Experience in developing and driving supply chain strategy
- Improve operational efficiencies by driving implementation of competitive, breakthrough solutions including new technologies and vendor-provided services
- Experience working in a logistics/transportation and warehouse/fulfillment center environments
- Experience working in a fast paced, high-growth, start-up like environment
EDUCATION
- Bachelor’s degree in Operations Management, Engineering or related fields
- MBA or other advanced degree - Preferred
LEADERSHIP SKILLS
The ideal candidate will also have demonstrated the following competencies:
- Results Orientation: They consistently improve results in challenging business environments. Track record will be demonstrated through clearly identifiable metrics and a natural orientation towards measurements, numbers and accountability. The individual will have transformed the logistics and transportation portions of a supply chain in ways to meet increasingly challenging future business needs
- Collaboration & Influencing: Has demonstrated ability to develop effective internal and external relationships across divisional and geographic boundaries in pursuit of company goals, including the ability to manage global teams, driving bench strength and accountability both for one’s self and across teams. Demonstrated ability to influence outcomes, using effective interpersonal skills and change management practices.
- Strategic Orientation: Illustrates capability as an analytical problem solver and business partner. Effectively finds opportunities for applying innovation and creativity in improving operations, while seeking opportunities to grow the business long-term. Thinks beyond the transaction to building out a strategic supply chain with long term partners whose goals and objectives are aligned with the company’s. Develops a state of-the-art function, demonstrating best practices to enable a lasting competitive advantage.
Team Leadership: Engages resources to establish commitment and empowers individuals in building high-performance teams. Has a strong self-awareness; open to giving and receiving feedback on performance, management and relationship building skills. They will have had success working with diverse teams in different environments, as well as in demonstrating the strengths of the team members to deliver superior results.
#LI-CG1
ABOUT PELOTON:
Peloton (NASDAQ: PTON), provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together immersive classes, cutting-edge technology and hardware, and the Peloton App with multiple tiers to personalize the Peloton experience [with or without equipment]. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com.
At Peloton, we motivate the world to live better. “Together We Go Far” means that we are greater than the sum of our parts, stronger collectively when each one of us is at our best. By combining hardware, software, content, retail, apparel, manufacturing, Member support, and so much more, we deliver an exhilarating fitness experience that unlocks our members' greatness. Join our team to unlock yours.
Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. If you would like to request any accommodations from application through to interview, please email: [email protected]
Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @onepeloton.com email address.
If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email [email protected] before taking any further action in relation to the correspondence.
Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.
