Payments Operations Analyst
At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.
The jobAs an Analyst on the Payments Operations team you will serve as the point person for payroll risk assessments, resolve payroll related issues, handle internal escalations, assist with vendor management, and strategize process improvement. You are comfortable making and supporting decisions with large financial and risk implications. Constant prioritization and shifting tasks is where you excel. The Payments Operations team keeps the Justworks engine running. You will be an integral part of the day-to-day success of the company as well as play a role in developing scalable solutions that support Justworks’ growth.
What you'll do- Oversee daily payroll processing
- Make and support complex payments-related decisions by utilizing all available data points, including your best judgment
- Ensure that instances of non-sufficient funds are resolved on a timely basis
- Manage vendor relationships
- Respond to questions and requests from the Customer Success team
- Work cross-functionally to recommend and execute improvements for unemployment claims, garnishments, PEO licensing, and other payments related tasks
- Maintain internal resource center regarding Payments Operations’ policies and procedures
- Serve as a resource to junior team members
- Bachelor’s degree or equivalent
- 2-4 years of work experience
- Experience in a financial, banking or operations related field preferred
- Comfortable making and supporting risk based decisions on high-impact financial transactions
- Strong communication and interpersonal skills
- Strategic thinker with an ability to prioritize, understand and build scalable solutions
- Aptitude for quickly learning new products and subject matter, and helping others learn as well
- Experience leveraging analytics to inform strategic processes
- A collaborative team player with a positive attitude
- SQL knowledge preferred
Visa sponsorship for this role is currently not available.
Diversity at Justworks
Justworks’ vision is for all identities, backgrounds and expressions to be represented in the workplace. We're building the foundation for long-term success and intend to cultivate a safe, collaborative and inclusive space and company culture.
We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.