firsthand supports individuals living with SMI (serious mental illness). Our holistic approach includes a team of peer recovery specialists, benefits specialists and clinicians, which focuses on meeting each individual where they are and walking with them side by side as a trusted guide, partner, and first call on their journey to wellness.

firsthand's team members use their lived experience to build trust with these individuals and support them in obtaining socio-economic assistance and in reconnecting to primary and behavioral care. Support like this creates substantial savings for managed care organizations (Medicaid providers) and taxpayers by decreasing inappropriate healthcare utilization. This enables us to build solutions that scale and, as a result, change the way our society supports those most impacted by SMI.

We are cultivating a team of deeply passionate problem-solvers to tackle significant and complex healthcare challenges with us. This is more than a job—it's a calling. Every day, you will engage in work that resonates with purpose, gain wisdom from motivated colleagues, and thrive in an environment that celebrates continuous learning, creativity, and fun.

firsthand is looking for a Recruiting Coordinator to join firsthand’s People team. This role will support our Talent Acquisition Specialists in posting new roles, scheduling interviews and owning the offer letter and pre-onboarding process.. It will also help build and scale our talent acquisition operation. This role will have a front row seat to firsthand’s growth, and be an important brand ambassador with our candidates, hiring managers, and serve as a close partner to our Talent Acquisition Specialists.

As a Recruiting Coordinator you will:

• Help build and scale the recruiting infrastructure for rapid scaling and growth
• Manage interview scheduling for the candidates of multiple recruiters and hiring managers across our open roles
• Keep our Applicant Tracking System up to date with candidate records and posting open roles
• Manage our offer letter and pre-onboarding process
• Support ad hoc People team projects as bandwidth and interest allows
• Work to ensure an excellent candidate experience at every stage of the process

You will be a good fit if you have:

• Excellent communication and interpersonal skills
• Strong customer service orientationStrong organizational and scheduling skills and ability to manage multiple tasks simultaneously
• 1+ years of experience as a recruiting coordinator, executive assistant, or experience in a fast-paced, high volume position with multiple stakeholders

You also:

• Thrive on feedback, and enjoy collaborating with and influencing colleagues and leaders
• Are happy working in a fluid, sometimes ambiguous, and rapidly changing environment
• Are comfortable moving forward with imperfect information. You are proactive and don’t let the pursuit of perfect get in the way of getting work done
• Have experience in tools including Slack, Google Suite and other tools that support asynchronous work is not required but is a strong plus

Benefits 

For full-time employees, our compensation package includes base, equity and a bonus potential.Our benefits include physical and mental health, dental, vision, 401(k) with a match, 16 weeks parental leave for either parent, flexible vacation, and a supportive and inclusive culture.

Unfortunately, we are not able to offer sponsorship at this time.

Vaccination Policy

Employment with firsthand is contingent upon attesting to medical clearance requirements, which include, but may not be limited to: evidence of vaccination for/immunity to COVID-19, Hepatitis B, Influenza, MMR, Chickenpox, Tetanus and Diphtheria. All employees of firsthand are required to receive these vaccinations on a cadence/frequency as advised by the CDC, whereas not otherwise prohibited by state law.

New hires may submit for consideration a request to be exempted from these requirements (based on a valid religious or medical reason) via forms provided by firsthand. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed.