Spotnana
Spotnana makes corporate travel simpler and more affordable.
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Software Engineer, Twilio

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Are you ready for the best destination of your career?

Spotnana is modernizing the infrastructure for the multi-trillion-dollar travel industry. Our groundbreaking travel platform powers next-generation travel experiences for Fortune 100 companies and the world’s leading airlines, hotel chains, technology providers, and financial services firms. 

We are tackling the hardest problems the travel industry has to offer, and we need your help. Join us in our quest to make travel effortless so it’s easier for everyone to build deeper connections, stronger teams, and unforgettable memories.

Culture is always fluid. It evolves as a business grows, along with the people who drive it forward. We seek people who have different perspectives, but shared values. Before you embark on this journey, quickly check in on whether you are aligned with our company values:

  1.  Obsessed with Customer Needs: We earn the trust and loyalty of our customers by solving their problems.
  2.  Do the Impossible: We solve tough problems through innovation and are inspired by unprecedented challenges.
  3.  Build Globally, Serve Locally: We embrace a global mindset and celebrate diversity as we serve customers around the world.
  4.  Act Like Owners: We constantly find problems to solve. Decisions are not made in isolation. We work hard, work smart, and work together.
  5.  Constantly Change, Learn & Evolve: We flourish by adapting quickly to new challenges and by learning from everyone around us. Building something new is not always glamorous work. Roll up your sleeves, get your hands dirty, and evolve.
  6.  Respect Above All: We are humble and treat others with the same respect we desire for ourselves. Our work culture is a safe environment where everyone is open to feedback and new ideas.

Experience to bring with you:

  • Design, build and implement custom solutions on Twilio Flex platform
  • Collaborate with clients to understand their requirements and design custom IVRs (Interactive Voice Response)
  • Implement call routing and queueing strategies to ensure optimal call handling
  • Create custom plugins and integrations to enhance the Twilio Flex platform
  • Develop custom user interfaces for agents, managers and customers
  • Debug and resolve technical issues with Twilio Flex solutions
  • Stay up to date with the latest developments in Twilio Flex and cloud contact center technology
  • Should have experience in using Twilio products such as Programmable Voice, SMS, Video, Chat and Studio 
  • Collaborate with other team members, including Product leadership, influence, own, and improve Flex platform
  • Experience with Micro Frontend architecture and implementation
  • Translate architecture vision into concrete system designs
  • Work closely with Development team to deliver agreed scope of work

Minimum Requirements:

  • 3+ years of professional experience for Sr. React/Twilio developer 
  • Have had experience building and maintaining products that integrate with the Twilio platform 
  • Extensive React & Redux experience.
  • Extensive Node.js experience
  • CSS frameworks such as Bootstrap
  • Typescript or modern JavaScript
  • Unit and Integration Testing
  • Understanding of SOLID design principles & secure coding practices
  • Web-services, 3rd party APIs, tools such as Postman, SoapUI & Fiddler
  • WEB API, RESTful services
  • You have built and maintained a REST API and know your 418 response from a 422 Have an understanding of functional css and have had experience using css frameworks like Tailwind. 
  • Ability to work in a hybrid team environment so someone who is self- motivated and self-managing, with excellent organizational skills Nice to have 
  • We love testing and hope you do too, so experience with React testing libraries like Jest would be a bonus 
  • Good communication skills. 

Let’s talk compensation:

Spotnana strives to offer fair, industry-competitive, and equitable compensation. Our approach holistically assesses total compensation, including cash, company equity, and comprehensive benefits. Our market-based compensation approach uses data from trusted third-party compensation sources to set salary ranges that are thoughtful and consistent with the role, industry, company size, and internal equity of our team. Each employee is paid within the minimum and maximum of their position’s compensation range based on their skills, experience, qualifications, and other job-related specifications. 

We care for the people who make everything possible - our benefits offerings include:

  • Equity in the form of stock options provides partial ownership in the company so you can share in the success of the company as it grows
  • Comprehensive benefit plans covering medical for self, spouse, children, and parents, Free doctor consultations, and an Employee assistance program effective on your hire date. 
  • 18 Privilege leaves, 12 casual/sick leave days per year in addition to twelve company holidays, four company recharge/wellness days, and an end-of-year company shutdown
  • Up to 26 weeks of Parental Leave
  • Monthly cell phone/internet stipend
  • Meal allowance
  • Wellness/Gym Reimbursement
  • Relocation assistance to new joiners
  • Employee retirement planning, such as corporate NPS and EPF
  • Corporate Udemy license to all employees to access a variety of learning programs

We are committed to fostering a diverse, inclusive environment and to encourage these values in everyone on our team. We provide an environment of mutual respect where opportunities are available without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. We believe that diversity and inclusion for people from all walks of life is key to our success as a company.

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What are Spotnana Perks + Benefits

Spotnana Benefits Overview

Our total compensation package includes competitive benefits such as fully paid healthcare for employees, global employee assistance programs, parental leave benefits, stock options, retirement plans, paid time off including wellness days, and more.

Culture
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Hybrid work model
In-person revenue kickoff
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Highly diverse management team
Mandated unconscious bias training
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
HSA and FSA accounts allow you to set aside pre-tax dollars for qualified health expenses.
Disability insurance
Spotnana provides short term disability and long term disability insurance through Mutual of Omaha, covering 60% of your salary.
Dental insurance
Full-time Spotters are eligible for benefits effective on your hire date. We cover 100% of your employee premiums and 85% for your eligible dependents. Dental coverage provided by Guardian.
Vision insurance
Full-time Spotters are eligible for benefits effective on your hire date. We cover 100% of your employee premiums and 85% for your eligible dependents. Vision coverage provided by Guardian.
Health insurance
Full-time Spotters are eligible for benefits effective on your hire date. We cover 100% of your employee premiums and 85% for your eligible dependents. Medical coverage provided by United or Kaiser.
Life insurance
We offer 1x your salary in Life and Accidental Death and Dismemberment insurance through Mutual of Omaha.
Pet insurance
Wellness programs
Quarterly company wide wellness challenges
Mental health benefits
Life isn’t always easy. With Mutual of Omaha’s Employee Assistance Program, you can get 3 mental wellbeing sessions per year conducted by either face-to-face counseling or video telehealth.
Wellness days
Financial & Retirement
401(K)
Spotnana's 401(k) plan offers a choice of a traditional pre-tax or Roth 401(k). Spotters can defer a percentage of your salary to the saving. 401(k) plans are provided by Fidelity.
401(K) matching
Spotnana matches 100% of your 401(k) contribution, up to the first 3% deferred, plus a 50% match of the next 2% deferred. That means in 2023, Spotters are be eligible for a total match of up to 4%.
Company equity
Equity is an important piece of the total reward we offer to Spotnana employees. Equity is granted in the form of ISOs (Incentive Stock Options). Equity grants vest over 4 years with a 1-year cliff.
Child Care & Parental Leave
Generous parental leave
New parents can receive up to 26 weeks paid leave following the birth or adoption of a child.
Family medical leave
Return-to-work program post parental leave
Fertility benefits
Vacation + Time Off
Generous PTO
Full-time Spotters are entitled to 20 days of paid time off per calendar year. Spotnana's quarterly Recharge Day allows employees to reset and demonstrates our gratitude for employees’ contributions
Paid holidays
Paid sick days
Spotnana provides full-time employees with 10 days of paid sick leave at the start of each year.
Floating holidays
Bereavement leave benefits
Company-wide vacation
7 day company-wide holiday shut down for the last week of the year
Office Perks
Commuter benefits
Spotnana's commuter account allows employees to set aside pre-tax dollars for mass transit and parking expenses associated with your daily commute to work.
Company-sponsored outings
In alignment with our quest to change the way people gather in person, Spotnana invests in regular in-person gatherings for our employee. Our inaugural Global Offsite took place in Jaipur, India.
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Spotnana's HQ office in New York City is dog friendly.
Professional Development
Job training & conferences
Promote from within
Online course subscriptions available
Personal development training

Additional Perks + Benefits

- Spotnana employees are eligible to apply for a IATA/IATAN ID card. The worldwide acknowledged card provides travel professionals with travel benefits, such as discounts with travel providers. Travel discounts are applicable to airlines, hotels, car rentals, cruises, and theme parks.

- Mental health support: access to free therapy (5 sessions per year), personalized care, diverse providers, self-guided mental wellness exercises, coaching, and more.

- Fertility healthcare: exclusive resources designed to make fertility care more accessible and affordable to everyone — regardless of age, sex, sexual orientation, gender identity, or location.

- Perkspot: Instant access to pre-negotiated, best-rate-guaranteed discounts on hundreds of products and services.

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