Top Remote Customer Success Jobs in NYC

Responsible for problem resolution, process control, data collection techniques, and troubleshooting in compliance with regulations. Supports automated systems in GMP Manufacturing Operations, provides system support, designs and implements automation changes, and stays current with latest technologies. Requires 2+ years of experience in process automation and communication skills.

Analyzing monthly forecasts, assessing current inventory, purchasing excipients and components, managing vendor relationships, updating supply chains, working cross-functionally with partner groups, investigating deviations, updating procedures

Specialist, Technical Services position involving technical writing, project management, quality notifications, root cause analysis, and support for manufacturing processes. Requires experience in GMP environment, technical documentation, problem-solving, and leadership skills.

As a Client Director at ServiceNow, you will lead executive relationship management for assigned Enterprise accounts, oversee virtual teams, and drive strategic outcomes for clients. You will be responsible for achieving financial targets and building strong multi-tiered relationships within client organizations. This role requires 7+ years of Enterprise Sales client management experience and success in aligning account strategies to revenue opportunities.

As a Manager - Customer Success, Impact Delivery (Americas) at ServiceNow, you will be responsible for building and leading a team to deliver technical accelerators to customers, ensuring proper technical governance and stakeholder support. This role involves coaching team members, managing performance, building strategic relationships, and overseeing technical delivery for accelerator offerings.

The Client Strategy Manager at PwC is responsible for driving internal account management efforts for priority accounts, collaborating with partners and sales resources to develop business relationships and opportunities. The role involves problem-solving, coaching, and analysing client needs to drive growth and revenue for the firm.

The Global Care Navigator - Denmark at Spring Health is responsible for assisting members through their mental health care journey, providing support and connecting them to care services. The role involves active listening, care coordination, clinical assessments, crisis management, consultation, and documentation.

The Pricing Results Specialist will review and adjust customer-selected submission service levels on PSA orders to accurately reflect true market values. They will stay current on trading card pricing, communicate with hobby pricing resources, and identify pricing improvements. The candidate should have knowledge of sports cards, operations, customer service, or accounting background, and proficiency in Word, Excel, and custom processing systems.

The Loss Prevention Agent is responsible for maintaining strict company standards within the MFC location and ensuring the safety and security of the facility. They will monitor physical security initiatives, enforce standards for activities and behaviors, and collaborate with the Loss Prevention Manager to address internal dishonesty.

The Clinical Operations Manager will be responsible for managing the day-to-day operations of an online clinic offering. They will ensure smooth clinical operations, oversee clinical protocols, train customer support associates, coordinate with the development team, recruit and onboard clinical staff, and serve as a liaison between the Medical Director and frontline clinical staff.