Inside the Culture of Autonomy That Boosts Employee Satisfaction at Stepful 

How work at the healthcare learning platform empowers employees to lead projects and make their mark.

Written by Taylor Rose
Published on Jan. 20, 2026
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REVIEWED BY
Justine Sullivan | Jan 21, 2026

Employee satisfaction is easy to spot at Stepful

At least, that’s according to Nitisha Sharma, a senior engagement manager of solution architecture at the healthcare-focused edtech company. 

“Satisfaction shows up in how people behave when no one is prompting them,” Sharma said.  

Sharma explained that at her employer, teammates are empowered to take on projects with autonomy. 

“When curiosity and ownership are the default, it’s usually a sign the environment is working,” Sharma said. Read on to learn how Stepful keeps employees engaged and thriving in their roles.

 

Nitisha Sharma
Senior Engagement Manager, Solution Architecture • Stepful

Stepful is a learning platform dedicated to reimagining healthcare training for allied health professional jobs, such as medical assistants, pharmacy technicians and surgical technologists. 

 

In one line, what does a good day here feel like?

A good day doesn’t just feel complete, it feels like momentum.

I’m absorbing signals, iterating in real time and building toward what’s next. That often means tackling hard problems by leading complex client conversations, collaborating across perspectives and helping colleagues level up in ways that work for them.

 

What signal shows people are satisfied? 

Satisfaction shows up in how people behave when no one is prompting them. 

On strong teams, people feel empowered to take the driver’s seat — shaping their own work, owning outcomes and rallying others around ideas they believe in. When curiosity and ownership are the default, it’s usually a sign the environment is working.

 

“On strong teams, people feel empowered to take the driver’s seat — shaping their own work, owning outcomes and rallying others around ideas they believe in.” 

 

What recurring habit keeps satisfaction high? 

Breaking the bubble is a habit I come back to often — learning from colleagues across teams, building relationships beyond the work and stepping back regularly with mentors who invest in my growth.

I strongly believe that a mix of perspective, connection and reflection is what sustains satisfaction on high-performing teams.

 

 

Responses have been edited for length and clarity. Images provided by Shutterstock or listed companies.