Jobs at Alpaca

Lead Alpaca’s global Trading API customer experience organization, including General and VIP Support. Build a follow-the-sun coverage model, establish service standards and KPIs, improve support through data, AI, automation, and self-service, and develop high-performing teams. Partner with Product, Engineering, Trading, Operations, Compliance, and Sales to resolve recurring issues, improve customer workflows, and support institutional trading customers.

Owns execution of the enterprise risk management program for a regulated financial services company. Responsibilities include managing risk intake, maintaining risk registers in Vanta, validating residual scores, tracking mitigation plans, defining KRIs, coordinating cross-functional risk leads, identifying emerging risks, and preparing executive and board reporting. The role also supports ERM governance workflows, local entity risk updates, escalation processes, and risk-management playbooks.

Serve as the technical and product expert for enterprise partners, supporting API integrations, onboarding, solution design, demos, RFPs, security questionnaires, and technical sales engagements. Manage customer relationships, translate business and regulatory requirements for global product and engineering teams, coordinate with local partners and regulators, and support localized product adoption. The role requires strong API and integration expertise, Mandarin fluency, enterprise customer experience, and collaboration across sales, product, engineering, compliance, and operations.

Support due diligence and third-party risk reviews for fintech and financial institution partners. Responsibilities include evaluating documentation, conducting KYC, KYB, AML, and enhanced due diligence reviews, tracking onboarding requirements, communicating with partners, identifying risk indicators, maintaining records, and coordinating with Compliance, Legal, Operations, Product, and Project Management teams to ensure integrations meet regulatory and internal standards.

Build and operate Alpaca’s liquidity risk infrastructure, including daily and intraday liquidity reporting, data pipelines, monitoring, alerting, controls, and stress testing. Develop deterministic and Monte Carlo liquidity models, support SEC and FINRA reporting, assess funding and settlement risks, and provide analysis for Treasury, Risk, regulatory, and management stakeholders. Partner cross-functionally on new products, margin systems, governance, and risk controls.

Own Alpaca’s market data product strategy and revenue growth. Define sourcing, licensing, entitlements, pricing, packaging, build-versus-buy decisions, API capabilities, developer experience, and partner priorities. Lead exchange and vendor negotiations, assess competitive positioning, and deliver real-time, delayed, historical, and derived market data products across asset classes and geographies.

Support Account Executives and Sales leadership through customer research, meeting preparation, proposals, sales materials, pipeline analysis, follow-up coordination, onboarding, and enablement. Build repeatable workflows across CRM, AI tools, and internal data sources; improve data quality, automate recurring work, maintain sales resources, and coordinate cross-functional stakeholders to increase sales productivity and scalability.

Own Alpaca’s growth data strategy across acquisition, activation, retention, referral, and monetization. Build experimentation frameworks, causal and incrementality analyses, funnel and cohort models, LTV/CAC and churn forecasts, marketing measurement, governed growth metrics, and self-serve analytics. Partner with Product, Marketing, Sales, Engineering, and Finance to influence strategy and roadmaps, communicate insights to leadership, mentor data professionals, and establish standards for growth analytics.

Build and scale global payments and treasury systems using resilient, event-driven, microservice-based architecture. Design and implement cloud-native services, client-facing APIs, distributed systems, payment rails, financial ledgers, and reconciliation solutions. Collaborate independently and across teams, troubleshoot complex issues, maintain high-quality tested code, and contribute to technical and product goal definition.

Lead the architecture and technical direction of Alpaca’s margin and risk systems across equities, options, crypto, and future asset classes. Design low-latency, high-throughput services for margin calculation, real-time risk enforcement, exposure limits, margin calls, and operational workflows. Drive reliability, correctness, transactional integrity, observability, incident prevention, technical reviews, mentorship, and cross-functional integration with product, brokerage operations, compliance, and engineering teams.

Own the strategy, roadmap, and delivery of Alpaca’s listed futures and prediction market products. Partner with engineering, operations, risk, compliance, regulators, exchanges, clearing organizations, and institutional clients to launch and scale the firm’s regulated FCM. Define requirements, evaluate build-versus-buy decisions, improve margin, clearing, settlement, and trading-risk workflows, and ensure CFTC/NFA compliance across the derivatives platform.

Build and architect Alpaca’s high-performance algorithmic trading platform. Responsibilities include writing backend and frontend code, designing distributed and highly available systems, optimizing low-latency and high-throughput performance, and developing scalable databases, messaging systems, concurrency controls, and service-oriented architectures. The role also involves making critical platform decisions and potentially contributing to order and risk management, trading systems, observability, cloud infrastructure, and financial ledger capabilities.

Leads Alpaca’s global tax function, overseeing tax strategy, compliance, reporting, planning, ASC 740 tax provisions, transfer pricing, indirect taxes, and international tax matters. Partners with Finance, Legal, Treasury, Product, and business leaders on transactions, expansion, and regulated financial-services activities. Manages advisors, audits, tax authorities, controls, forecasting, M&A tax diligence, and public-company readiness while building scalable internal tax capabilities.

Own content strategy and go-to-market storytelling for Alpaca’s crypto and tokenization products. Create educational content, launch posts, explainers, newsletters, and thought leadership for B2B and B2C audiences. Develop messaging for issuers, exchanges, market makers, and institutional partners while translating complex product concepts into clear narratives. Collaborate with product, compliance, design, and marketing teams on launches, partner announcements, SEO, content distribution, and adoption initiatives.

Own global total rewards programs, including compensation, job architecture, market pricing, pay cycles, benefits coordination, pay equity, and compensation systems. Partner with Recruiting on leveling and offers, and with Finance on headcount planning, budgeting, scenario modeling, and M&A analysis. Lead analytical People projects, build scalable processes, maintain accurate workforce data, and provide clear recommendations to leaders across a distributed international workforce.

Own Alpaca’s internal infrastructure and developer platform as a product. Define platform maturity, manage intake and backlogs, establish multi-quarter roadmaps, improve CI/CD adoption, reduce maintenance windows, drive cost attribution and efficiency, and enable globally portable infrastructure. Partner with engineering, DevOps, Platform, and Finance teams to create self-service golden paths, anticipate dependencies, and support reliable deployment across regulated, market-hours-sensitive environments.

Design and ship internal tools for complex financial operations. Own the full product design process from research and workflow discovery through prototyping, validation, implementation, and iteration. Create AI-powered prototypes, contribute production frontend code, design data-rich operational interfaces, support design systems, and collaborate with product, engineering, and operations teams.

Design and operate Alpaca’s scalable data platform on GCP, including lakehouse infrastructure, Kubernetes-based deployments, streaming and CDC pipelines, batch ingestion, BI access, cataloging, monitoring, and governance. Build infrastructure as code with Terraform and Ansible, operate distributed query engines and Apache Iceberg, maintain reliability practices, and collaborate with DevOps and analytics teams to support rapidly evolving data requirements.

Own the full sales cycle for Alpaca’s institutional Broker API across the United States. Responsibilities include prospecting, pipeline development, consultative solution selling, product demonstrations, proposal development, negotiation, closing, forecasting, and relationship management with fintechs and financial institutions. The role collaborates with technical, product, marketing, customer success, and legal teams while managing complex enterprise sales cycles remotely.

Provides enterprise clients with support for order entry, execution, FIX sessions, OMS functionality, account management, and trading operations. Monitors trading activity, corporate actions, and anomalies; troubleshoots issues; collaborates with trading desks, IT, operations, and compliance; supports regulatory adherence and risk management; and communicates client feedback to improve products and services.