Jobs at Ancestry

Lead the design vision for Ancestry’s core family-history experiences, including the Tree, Person Page, Merge, and Records. Drive cohesive customer journeys, identify opportunities to improve trust and engagement, translate research and data into design direction, and collaborate across product, engineering, data, marketing, and support. Guide user flows, prototypes, wireframes, and visual systems while coaching designers and aligning senior stakeholders around human-centered product strategy.

Own developer-experience workflows from discovery through adoption, acting as product manager, designer, and engineer. Build internal tools including TypeScript and React interfaces, backend services, APIs, CLIs, CI/CD integrations, and AI-enabled workflows. Conduct user research, define product scope, design experiences, ship software, measure adoption, and drive rollout. Candidates need 5+ years of software engineering experience and experience building developer-facing products.

Lead research strategy and execution for a product domain, partnering with Product, Design, Engineering, Analytics, and Marketing. Conduct mixed-methods foundational and tactical research, including interviews, usability tests, diary studies, surveys, card sorts, and tree tests. Translate behavioral and qualitative data into actionable insights, shape product roadmaps, integrate AI into research workflows, and guide strategic product decisions.

Provides frontline support for high-availability cloud systems, monitors infrastructure, manages incidents, coordinates outage bridges, documents technical issues, and develops automation and AI agentic workflows. The role partners with development teams to improve detection and resolution, supports AWS technologies, databases, networks, CI/CD tools, and observability platforms. This is a Monday–Thursday overnight shift within a 24/7 command center and includes some holiday coverage.

Lead development and execution of strategic partnership pipelines to drive commercial growth and audience expansion. Negotiate and implement partnership agreements, manage partner relationships, and coordinate cross-functional teams for seamless integration. Define and track KPIs, report ROI, and optimize partnership strategies to meet business objectives.