Betterment Careers in NYC

9

We are looking for an experienced analytics leader to direct these efforts. This person will be responsible for managing and mentoring a team of product analysts and data scientists embedded within our Retail product organization. This individual will be a core member of the Retail product leadership team, working closely with product, engineering and design partners to drive strategy, measure performance from the line of business to the feature level, and ensure the team is set up for success with the right data and tools. 

In this role, you will collaborate with our copywriters to develop compelling and engaging social media content on both our paid and organic channels. You will be in charge of bringing social and digital video creative content to life from start to finish. Beginning with creative brief, you will translate your vision into storyboard concepts, work closely with business partners to address feedback, and work independently to bring your vision to life. 

Build things people love. Our goal is to delight our customers whenever possible. Sleek design, simple user experience, and access to sophisticated advice. Solve “impossible” problems. Take your ideas to the next level right away. We experiment, iterate, learn, and repeat. Collaborate, with purpose. You’ll work in small groups with other talented thinkers and figure out how to make Betterment’s revolutionary software even better. Gain trust through transparency. We believe in taking the guesswork out of investing. That means a consistent experience for our customers — you’ll build the tools to make it possible. We already have the best UX in the business. Let’s make it even better. Create efficiency. Our software helps customers save time and money. We maintain it through clean code, pragmatic programming, and lean engineering.

Develop the strategy and plan for the Relationship Management team, including gaining stakeholder buy-in to formalize process and improvement. Guide overall client on-boarding implementation of plans to ensure 100% happiness across assigned book of business. Partner daily with various internal teams to collaborate on the resolution of complex customer problems and issues. Serve as the escalation point for all client issues, and when necessary, coordinate with Legal. Build account plans to assist plan sponsor in achieving strong plan participation rate and actively support these efforts. Act as Betterment representative for 401(k) committees, providing critical insights and perspective to plan sponsors. Build strong relationships with Sales stakeholders to improve client handoff and support for top tier relationships. Assist Sales and Product Management teams in the development of client and industry profiles.

You’re a performance marketer at heart and get psyched about new ways to introduce people to products that can help them live better. You know how to build relationships and negotiate with affiliate partners in order to drive meaningful customer growth with positive ROI. You have a deeply data-driven, systematic, and creative mindset, which you’ve applied to successfully optimize affiliate marketing portfolios and programs. Attribution and modeling excites you, and you don’t rest until you can tell thoughtful data stories to evolve your execution strategies. Data not immediately available? No problem! You think creatively to develop frameworks to assess both effectiveness and opportunity. 

You are an outstanding attorney looking to join a groundbreaking startup that is making investing and cash management smarter, easier, and more accessible for everyone. You are a problem solver with excellent legal judgment and outstanding attention to detail. You are mission-driven, business-oriented, independent, and quick to learn. You can communicate clearly and persuasively to a wide variety of audiences. You can thrive in a dynamic, technology-driven environment and are comfortable taking action in the face of ambiguity. You are eager to make an impact and are always seeking new and improved ways of doing things.

Betterment is hiring an Engineer for our Mobile team. Our team's mission is to create the most streamlined and intuitive mobile investing experience possible to allow our customers to make the most of their money. We partner with User Experience and Product Management teams to build features using native mobile technologies that enable our customers to meet their financial goals.

You are a process-driven individual who loves checking items off your to-do list. You are always thinking of ways to make complicated tasks more efficient, while keeping a keen eye on the big picture. You have a knack for foreseeing when a situation could be risky and resolving it quickly and appropriately. You grasp complex topics quickly and are adept at thinking on your feet to solve problems in a creative and holistic manner. You are a strong communicator and an experienced people manager who enjoys interacting with other people to address any issue that comes your way. You take comfort in numbers and data-driven conclusions while possessing a strong intellectual curiosity for how things work. You are excited to support our customer operations team and play a crucial role in keeping our business growing and running smoothly.

You have experience as a software engineer or security professional working with various stakeholders across the organization. You use this experience to guide your decision making, ranging from communication style to software architecture. You are a highly motivated engineer who will work on tasks such as delivering new tools and systems that make engineering more impactful or working with your peers to help improve the security and reliability of our systems. You will work with our Security Operations Center (SOC) to monitor, triage, and remedy security events while also improving detection logic. You are always keeping up with what is going on within the tech industry and strive to learn and share your knowledge with colleagues. You are interested in collecting data and metrics and know how to use them to effectively drive change.