Jobs at Betterment

Provide transactional corporate and commercial legal support: draft, negotiate, and interpret vendor, technology, and commercial agreements; support M&A, securities, governance, and equity plan administration; partner with product, engineering, and business teams to manage risk, build standard agreements and processes, and collaborate with outside counsel as needed.

Product Designer responsible for creating engaging web-driven acquisition experiences for B2B customers, collaborating with cross-functional teams, and leveraging data and AI tools for design decisions.

Lead managers and specialists across retail CX, advisor support, and support operations; own BPO partnerships, SLA and quality programs; manage forecasting, capacity planning, and a multimillion-dollar budget; serve as senior escalation for complex cases and partner cross-functionally to prepare for launches, regulatory changes, and operational shifts.

Serve as a strategic HR partner to business leaders, advising on org design, compensation, talent management, employee relations, and career development. Collaborate with Recruiting and People teams to execute people programs, drive hiring, and deliver high-quality HR initiatives that align with business priorities.

Owner of customer risk rating, KYC, and fraud monitoring models. Design and monitor fraud rules, analyze model performance, and partner with Data, Engineering, Compliance, and Product to reduce fraud while minimizing customer friction. Build dashboards, reporting, and lead cross-functional projects and vendor assessments.

The Director of Communications at Betterment will lead external communications strategy, manage PR agencies, and serve as a senior counselor, ensuring cohesive brand messaging and supporting growth across multiple business lines.

Manage end-to-end creative production for multiple projects, coordinating cross-functional partners, prioritizing and resourcing work, running brief-to-delivery workflows in Jira, supporting vendor and video production efforts, enforcing quality control and specs, and driving process improvements to meet deadlines and business goals.

Greet and assist visitors, manage the reception area, handle mail and packages, onboard and support employees with access/security, perform general administrative tasks, and assist with events to ensure a positive office experience.

As a Business Development Representative, you'll generate new opportunities with financial advisors via outreach and assist the sales process, focusing on retirement plans.

As a Senior Engineering Manager, you'll lead the SRE team's Developer Experience squad, managing a roadmap and mentoring engineers while enhancing development tools and workflows to improve productivity and system stability.

Lead development of Betterment's consumer mobile apps using React Native and JavaScript/TypeScript. Collaborate with product, design, and full-stack teams to build scalable, high-performance, accessible features, mentor junior engineers, and drive platform and architecture improvements to deliver delightful financial experiences.

The role involves leading software initiatives, collaborating with teams, maintaining code quality, and enhancing user experience in financial applications.

The Legal Counsel will manage litigation and regulatory matters, provide legal advice to business units, and oversee claims processing for Betterment. Responsibilities include representing the company in legal proceedings and collaborating with external counsel on disputes.

Plan, execute, and optimize demand generation campaigns (paid media, email nurture, digital, events) to drive qualified pipeline for 401(k) sales. Manage agency relationships, media performance, budgets, audience targeting/ABM, and lead nurture. Partner with RevOps on lead routing/scoring, track MQL and pipeline metrics, collaborate cross-functionally, and maintain social proof through case studies and reviews.

Administer and troubleshoot Zendesk and related CX tooling, validate analytics tagging, design servicing workflows, and collaborate cross-functionally to identify and implement process improvements and automation that scale customer service operations.

Lead design and implementation of full-stack, customer-facing systems for User Engagement. Shape technical direction, mentor engineers, drive complex projects from discovery to release, improve developer workflows, and ensure high performance, reliability, observability, and maintainability of web applications.

The Senior IT Systems Engineer designs, scales, and operates IT systems, ensuring secure and efficient access to tools for employees through automation and oversight of core SaaS platforms.

As a Senior Software Engineer at Betterment, you will develop backend systems, mentor engineers, and manage projects to ensure scalability and efficiency.

As an Engineering Manager, you'll lead a team of full-stack engineers, collaborate on product roadmaps, and ensure high-quality user experiences for financial advisors, all while fostering team culture and mentoring.

The Sr. Staff Engineer will lead the AI platform strategy, partnering with teams to build AI features, ensuring quality and compliance in a regulated environment.