Jobs at Blossom (blossom.net)

Sell website and CMS solutions to credit union clients by identifying prospects, conducting discovery and demos, preparing proposals, managing the sales pipeline and CRM, collaborating with internal teams for scoping and delivery, and meeting revenue targets while staying current on product and industry trends.

Lead the build-out of sales enablement and partnerships to drive revenue in the credit union market. Create onboarding, training, content libraries, and manage CRM and enablement tech. Source, evaluate, negotiate, and own partner contracts, pricing and integrations. Coordinate with Product, Legal, Finance, and Customer Success to operationalize partnerships, inform pricing, and report performance to the CEO.

Own and optimize Blossom’s end-to-end lead generation and digital presence using AI-native tools. Build pipeline across credit unions and adjacent markets, run integrated demand generation (content, SEO, paid, email, LinkedIn), manage HubSpot rev ops and analytics, deploy agentic AI workflows and GEO strategies, produce publish-ready content, and iterate campaigns to drive measurable pipeline.

Lead end-to-end onboarding, migration, and integration of credit union card programs (credit, debit, prepaid, digital). Coordinate internal teams and external vendors, ensure Visa/Mastercard/PCI compliance, manage project plans, testing, certifications, cutovers, and stakeholder communications to deliver successful program launches and migrations.

Provide first-line support for credit union clients using core banking platforms, troubleshoot member data and transaction issues, document tickets, escalate complex problems, assist with installations/updates, maintain documentation, and deliver user training and exceptional client service.

Lead technical support for card operations, troubleshooting authorization, clearing, settlement, disputes, tokenization, and ISO 8583 message flows. Manage escalations, lead Sev-1/Sev-2 incident response, author RCAs, mentor support staff, maintain runbooks, and coordinate fixes with Engineering, Product, Risk, and Network Operations to improve service reliability and meet SLAs.