Breezeway Benefits Overview

Lead two engineering squads building Breezeway's property operations product. Hire, coach, and grow engineers; own planning, delivery, and cross-squad coordination; set technical direction, architecture guidance, and engineering quality; partner with Product and Design to translate roadmap into executed work.

Serve as primary post-implementation partner for clients, drive product adoption and value, deliver training and education, identify upsell opportunities, monitor churn risk, develop success and engagement strategies, and relay client feedback to internal teams.

Lead Breezeway's post-sale organization by defining customer experience strategy, managing customer success, and optimizing implementation and support operations. Drive retention and operational efficiency while developing a high-performance CX team.