Jobs at Brillio

The Director, Client Partner role at Brillio involves driving sales, fostering executive relationships, managing client accounts, and delivering superior customer experiences in the BFSI sector.

Lead end-to-end migration of legacy contact center systems to Amazon Connect for a healthcare payer. Define product strategy and roadmap, gather functional and technical requirements, design IVR and routing, integrate with CRMs and downstream systems, leverage AWS tools for automation and analytics, set KPIs, manage vendors, and drive agile delivery, change management, and training to ensure compliant, efficient member and provider engagement.

This role requires driving new logo acquisitions in Healthcare Payer organizations, focusing on digital transformation and platform modernization initiatives, engaging CXOs, and leading deal negotiations.

The Sales Director will focus on acquiring new clients in the Insurance sector, manage sales strategies, and engage with CxO-level executives to drive business growth.