Jobs at CareDx, Inc.

Supports IT SOX audits, IT general controls, system documentation, access governance, role and entitlement management, account cleanup, policy development, and remediation tracking. The role partners with IT, InfoSec, Internal Audit, and business stakeholders to strengthen least-privilege access, maintain system hygiene, and ensure compliance in a regulated environment.

Supports healthcare providers and patients using NavDx diagnostic testing. Responsibilities include customer onboarding, clinical workflow education, operational issue resolution, order and results support, reimbursement coordination, provider portal adoption, utilization analysis, account strategy, data maintenance, and cross-functional project execution. Ensures compliance with HIPAA, CLIA, FDA regulations, and company policies while improving customer experience and testing access.

Supports healthcare providers, patients, and clinical teams using NavDx diagnostic testing. Responsibilities include customer onboarding, workflow education, test ordering and results support, reimbursement coordination, provider portal adoption, utilization analysis, data maintenance, cross-functional collaboration, and operational improvement. The role also supports account strategies and ensures compliance with HIPAA, CLIA, FDA, and company requirements.

Supports healthcare providers, patients, and clinical institutions using NavDx diagnostic testing. Responsibilities include customer onboarding, workflow education, order and results support, reimbursement coordination, provider portal adoption, utilization analysis, data maintenance, account strategy, and cross-functional operational improvement. The role ensures compliance with HIPAA, CLIA, FDA regulations, and company policies while strengthening customer satisfaction and patient access.

Implements, configures, deploys, and supports software platforms and HL7 interfaces. Troubleshoots operating systems, databases, VPN connectivity, and application integrations; manages customer support tickets, SLAs, documentation, and implementation timelines. Advises customers on technical requirements, collaborates across teams to improve reliability, and participates in an on-call rotation.

Owns administration, governance, optimization, integrations, security, and support for NetSuite and related finance systems. Translates accounting and finance requirements into scalable solutions, improves close and reporting processes, manages consultants and vendors, supports acquisitions and integrations, and ensures SOX compliance, audit readiness, access controls, testing, documentation, and user adoption.

Manage and grow transplant diagnostics accounts by developing and executing strategic account plans, building stakeholder relationships, forecasting pipeline, collaborating with internal teams, and driving adoption and revenue growth. Requires clinical and product knowledge, strong communication, and high travel.

Lead the architecture and development of CareDx's enterprise BI ecosystem. Own Power BI modeling, DAX optimization, governance (RLS, deployment pipelines), and self-service enablement. Collaborate with data engineering to build scalable Databricks/Delta Lake/PySpark pipelines, leverage Microsoft Fabric and Lakehouse architecture, mentor BI developers, translate business needs into analytics solutions, and drive BI performance and reliability.